Description
UpdateJoin the world's fastest growing platform for moving and holding any form of money or commodity, instantly and securely.
Reviews
Write a reviewwoodrow - November 24, 2023
Uphold is screwing me out of $500; cannot withdraw to my DB card. Will not allow a peer-to-peer X-Fer, which I had done 2 mos. ago. And will not let me X-fer to an e-mail address. Filled out a "ticket", and I expect a canned response that will not fix my problem- MY ASSETS ARE LOCKED-UP BY UPHOLD! AVOID THESE CLOWNS!
John Cummings - January 18, 2023
Uphold is a scam. I’ve tried to retrieve my money from here and with no luck no help no communication from uphold. What a joke DO NOT USE UPHOLD.
Stuart Harnden - November 29, 2022
This is a complete SCAM I have been trying to withdraw funds for 13 days and 65 emails the owners should be in jail. I am 91 years old and have invested about $5000 now down to $3000. I want out before it is all gone. This is a complete fraud
Marie - June 17, 2022
Just like everyone else on here I can't get my money out. Luckily I don't have much in there. I filed a complaint with BBB. What else can we do to get our money back?
David - April 19, 2022
Do not use
R.Howard - March 9, 2022
Please don't use UPHOLD, my account has been "under review" with no access to it for over 3 months. I have opened up two tickets, the only response I have received is, that someone will get back with me and to not open up any more tickets. I can however add more money. Are you serious? I have lost over 500.00 with no access to withdraw or move my funds. I have also reported this to the BBB. Now I guess social media is next.
Gustavo - February 25, 2022
Had my account frozen and under review with no reason.NO ONE has the courtesy to reply to my messages.
FRAUD
Sam - February 23, 2022
Big Scam! Account locked for no reason and all your funds are held by there crooks. If you want to throw your money away, go ahead and open an account and deposit your money with there crooks.
Praveen - December 27, 2021
This is basically scam, They will let you deposit easily and let you link your bank accounts easily but when it comes to withdrawn man forget it. They will say we have blocked your account for safety purpose like lmao then why opening my account in the first place.............................Please don't trust uphold and if you have only option to use this fraud company then try little deposits as it's very dangerous. They won't let you withdraw but at the same time they will let you depost funniest part. Here their security reasons won't come.
Neil - December 25, 2021
Very user UN-friendly platform. Extremely cumbersome to use. "Customer service" is useless: they just send canned emails or videos and call it custer service. The utilize 2 way authenticators to transfer funds that are impossible to set up and some require a fee. Stay far away from Uphold.
Real person - July 9, 2021
I added about $20k usd and only was able to withdrawals a few little amounts. Total scam and you will lose most of your hope and dreams about investing. I highly recommend not to use them.
Josephine - July 4, 2021
This site is not paying, don't invest here, I refused to head the warnings, until now I was not paid after investing. But I got my money back I contacted,talkinvestocom on g-o-o-g-l-e s-e-a-r-ch and I invested in his care
deepak - May 27, 2021
they can restrict your account any time..so avoid
tracy7770 - May 24, 2021
I moved crypto there from CB, hassle free, waited their ridicules 65 days ALL while thinking I would see my money again. NOPE , I had to d/l an authenticator app that spits out codes that do not work. the accounts are recognizable to them for taking money but if you try to transfer or withdraw funs those SAME accounts are Unrecognizable to uphold. I just sit from afar an watch what used to be my money dwindle away.
Murrah Boswell - April 24, 2021
I had an account with Uphold for a couple of months and then without warning, they closed my account yesterday (4/22/2021). I have money in my account and no one there will tell me what is going on and when I will get my money. No one ever responds to support emails nor messages left on phone. They withdrew $3000 from my bank via ACH without my permission so I got my bank to refund the $3000 and start an investigation. It was after this that they just closed my account and ripped me off for about $8000 that was in the account.
Robert Michael - April 17, 2021
No customer support. Voice recording comes on with what soundbite a 30 year old answering machine used in a back room in Mumbai. I'm sincerely afraid this group is a scam.
Starlyng Carpio - April 17, 2021
At this time I have almost 48 hours waiting for a payment to be released, the transaction has been in process since yesterday morning. I have sent tickets to the support center, I wrote on twitter, facebook, youtube and reddit and they still do not respond to me, I have more than 8 hours waiting for a response.The Uphold support center is incredibly bad, slow, Uphold workers are not aware of their customers, nothing, they let them die.
Thanks Uphold, your service is lousy and your support center is even more lousy.
Terrible support center, don't use this wallet, maybe they will steal your money.
Incompetent company - April 8, 2021
The company sounds very suspicious, no credibility, you can deposit money into their system, but good luck getting any of your money out. Terrible customer interaction. Started an account but the account does not allow the user to make withdraws. Turns out they've only partially allowed capabilities for my account where I can deposit money in but I cannot withdraw out the cash, that sounded super suspicious. Emailed their customer service email, took them 3 weeks to get back to me, they indicated there are discrepancy on my account. I replied to help sort things out if they can let me know what kind of discrepancy they are seeing and I'd gladly provide the information that might need to be updated. The following day they emailed to notify that the account had been closed. Seem pretty incompetent to rather cancel the user's account instead of having a proper interaction to solve the problem.
A lot of personal information was necessary up font in order to start the account, Identification photo, ID documentations, and personal information. All of that and their best resolution to a complying customer was to just close their account? It's 1) their client service is very apathetic to put in any effort to solve simple problems, 2) the company has no credibility in terms of background checks and how they handle customer's user data. User data and identification are provided upfront, but there is no guarantee the information are secure without breaches and clearly they are not doing the actual work on background screening. If they can so hastily cancel a user's account along with all their personal information they've gathered, imagine how quickly the company can just close up shop and have no liability on defaulting on monetary returns, and user data leaks.
blemmie - April 4, 2021
for weeks now"your account is under review"
goodwilltech - March 27, 2021
uphold are FUCKING SCAMMMMMMERS
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