Description

Update

Easiest way to get started with Digital Assets in Asia.


Reviews

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- April 18, 2022
starstarstarstarstar I got back my stolen crypto through the help of recoveryfunds.net they helped me recover all my losses
- February 9, 2022
starstarstarstarstar My crypto transaction has been pending for few weeks. Their respond required me to send my ID to verify the transaction even though my account was already fully verified. After complying to their request, they continue to ignore my ticket marking it "awaiting your reply" without any actual response from them.
Stay away!! They are sketchy and it feels like they would exit scam any time since i am not the only one experiencing this.

- February 9, 2022
starstarstarstarstar My crypto transaction has been pending for 3 weeks. Their respond required me to send my ID to verify the transaction even though my account was already fully verified. After sending my ID, they continue to ignore my ticket marking it "awaiting your reply" without any response from them. Then, if you open another ticket they would just close it immediately and not respond to the only "ticket" they left opened.
Overall not recommended as they only have email support. No phone call, no live chat. Only pure dead email support which they can totally ignore you for all they care.

- January 16, 2022
starstarstarstarstar Transaction stuck for 2 weeks already. Pending, amounting to $1500 sgd
- May 30, 2021
starstarstarstarstar Hi Peeps, I am about to kickstart my Crypto journey via Coin Hako (SG) until something very interesting strike me. Deposit of funds is to another DBS account under name of Verity Tech Pte Ltd. If this isn't a red flag, then you may want to spend another $10 to do a company search via ACRA. Check what is their paid up capital and who owns it. Enough said.
I gave a middle 3 star as I have YET to be an official customer of Coin Hako, and probably I am going to skip this platform altogether unless someone can address my concerns.

- May 30, 2021
starstarstarstarstar Worse Platform Ever
Half the coins don't allow Deposit/Withdrawal. Wanted to send my 2982ADA out for staking. So the only plan is to swap to another coin, transfer out, and as soon as possible swap back to 2982ADA. TOOK 8 HOURS to transfer out. Used XRP as the mode of transfer, that is a SUPER FAST BLOCKCHAIN, but Coinhako only transfer out after 8 hours. by the time I swapped back to ADA I'm left with 2585ADA. not forgetting the swapping (ADA to XRP) of $50. This is the worst platform anyone can use.

- May 21, 2021
starstarstarstarstar when BTC and all other coins crashing, i was trying to buy in but couldn't, just because the page doesn't load after i logged in, its 3rd time of this month
- May 1, 2021
starstarstarstarstar Worst Platform ever. Pay people to write 5 stars review. The support will only give apologies statement but no resolution or compensation on their errors.
Refrain from using the platform is advices.

- April 20, 2021
starstarstarstarstar Easy to use and transaction / deposit processes have improved since I first begun using coinhako. Transaction fees are pretty steep compared to other exchanges, and there is a tendency for the app to lag.
- April 12, 2021
starstarstarstarstar I'm not gancheong person.
So far so good. Just slow only but improve tremendously.

- March 15, 2021
starstarstarstarstar I had problems transferring my crypto from Coinhako to my hardware wallet. Sent them emails every 3-5 days. It's been 2 weeks and no reply. Also had my funds stuck for over 1 week due to their non-existent customer service who took over a week and 4 resent emails to respond. They do not have a contact number for urgent help either.
The authorities should investigate their unethical business practice and shut them down.
Beware, use at your own risk.

- March 9, 2021
starstarstarstarstar Worse platform!!!! Deposit in money stuck within 1 week, now withdrawal stuck already 10 days but still in pending status.
Really super disappointed, Can’t figure out how it work, stuck everywhere, fee also everywhere, like this how investors would chose to use!!!!
Really disaster, the worse option for investors ever!!!

- February 23, 2021
starstarstarstarstar Worst platform ever. Platform is always down when there are big market movements and I mean every single time. You can only access after market stabilizes and prices have climbed. Moderator always say we are working to prevent this issue from happening again but still happen every single time.
- February 15, 2021
starstarstarstarstar Very bad customer service! Wanted to reset 2FA but kept getting told for 3 times that quality of photo is bad. They are actually just too lazy to change it for me!!
- February 14, 2021
starstarstarstarstar This platform sucks...
I have thousands worth of coins gone missing and they are slow or not responding to my ticket...
Gives Singapore a bad name

- February 8, 2021
starstarstarstarstar whenever the prices of the coins jumps in a short period. the platform would have connections issues. Denying your ability to sell the currency.
- February 8, 2021
starstarstarstarstar i transfer my fund 2 weeks ago and it vanish just like that. I am so worried. Only can expect automated message all the time. truly disappointed.
- January 29, 2021
starstarstarstarstar Withdrawal just take forever to get into my bank. For a investor, this is a worst choice. Your money will be frozen somewhere for at least 1 week.
Tip: 1NJyYzPBsFfyb6BLfTLeKq1GgYg3XQpw3e
- January 26, 2021
starstarstarstarstar I had a couple of scam transactions around my btc. Wanted to figure out who tried this. I have asked if the exchange got hacked bit no response received.
- January 19, 2021
starstarstarstarstar Coinhako is the very very worst exchange u can find in Sg..
I wud have given minus minus stars if tats possible.
My transactions were left PENDING since 08Jan n 09Jan 2021.
Customer support is non existent.
Sent email to CEO also he dun care.
Now, my transactions are still PENDING..
TERRIBLE TERRIBLE CUSTOMER SUPPORT..
LOUSY LOUSY PLATFORM.
Rgds
JasonC

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