Wirex is a physical or virtual card that looks and works like a bank card. You can use it to load, spend, save, and receive bitcoin or fiat currencies, internationally.


Write a review
- April 5, 2021
starstarstarstarstar SCAM ALERT
My case is with the financial ombudsman, they have said the app is “faulty” for 5 months, then stopped replying to me! I am a single mother, covid has crashed my business and I need my money, they have ignored my messages for the past month, until I had to contact the financial ombudsman. They have taken the case on and are quite disgusted.
I use various crypto trading apps and would strongly advise everyone to DO NOT trust these people with your money! Go elsewhere!!! I
Would hate for someone to have their money stolen like I have.

- March 19, 2021
starstarstarstarstar This is the worst company I have ever used(and I used a lot of different providers) they will block your account with no explanation and you will lose money, they have unethical and dodgy practices, verification process took 4 months and still going. I have no access to over 1.250 EUR (+3000XRP are there and these guys are thieves ). wirex IS A SCAM, STAY AWAY AS FAR AS YOU CAN. A DICRACE FOR CRYPTO
- March 17, 2021
starstarstarstarstar Wirex is an organized scheme to steals people's money. I recently opened an account with them after I completed their verification process I made a purchase of XRP since then, I can only fund the wallet but they restrict me from withdrawing my funds. I advise anyone not to trust your money in this shit scammer's hands. Whenever I open a ticket they replied after days with this same copy and paste messages "Hello Mellien,
Sorry about this! We understand failed withdrawals can be really frustrating.
As a regulated entity, we are obliged to review all transactions and are sometimes unable to process transfers to certain wallets due to applicable legislation. Unfortunately, we are unable to provide any additional information about this at this time. We would therefore advise that you find an alternative way to make this specific payment.
Thank you for your patience and understanding on this matter.
Customer Support Representative"

Tip: 3Gd46u88vT43LRbiDKAVPdjccmF8TF3KkQ
- March 5, 2021
starstarstarstarstar These brokers will vanish into the thin air as soon as you make good investment. Sadly, some “recovery experts” will claim they can help. Only a few can actually guarantee your funds back, and happens to be one of them. I am lucky to have employed in getting my investment back
- March 4, 2021
starstarstarstarstar Wirexapp is a fraudulent platform stealing from unsuspecting customers, in my case, my account was blocked and i was denied access to withdraw all my funds totalling about 6.782BTC. They refused to refund me for 6 weeks util i reported to Elytchargeback website
I am glad i was able to get my money back with the help of these experts at Elytchargeback

- March 3, 2021
starstarstarstarstar Wirex is pure fraud. I have tried for weeks to get my funds out of there to other wallets. They remove SEND possibilities so you are stuck. They trick you in with small amounts, and in the beginning its working. You can send and receive, but as your funds increase, the problems come.
Theis answer, if you get any is at best without meaning. Saying they are working to fix both sending and receiving from the account, but they keep you with talk and no action.
Wirex is FRAUD.

- February 24, 2021
starstarstarstarstar The worst experience ever. It is so hard to take out the money and to actually understand what is going on there and where the money goes.... I keep emailing with the costumer service for weeks to close and cancel my card and not only that the first reply to my email was after 10 days!!!! but they direct me to another payment provider now to be able to transfer the left over amount to my bank card. Absolutely not how it should be. Extremely disappointed!!!
- February 23, 2021
starstarstarstarstar A big scam...!!
My funds value in Wirex account is more than £75,000.00 as per yesterday. Wirex locked my account on 22nd Dec 2020. I contacted their support team many times but got NO solution.
Support team is just replying copy and paste text to all.
Like many customers, I waited years for this time for the price of Crypto to increase and Wirex has stolen my money, my earnings and my dreams.
Beware of this..........!!!
My case is with FCA now
Too much frustration and stress by Wirex…..!!!

- February 13, 2021
starstarstarstarstar Ordered to send amount GBP 392.93 disappeared from my account and wasn't delivered at destination . Service support response is issuing tickets no action . No requested bank statement neither explanation . They have no close supervision of entrusted money , no support action , no management supervision . Such situation questions grounds of Wirex FCA licence . Looks soon revoked when things develop so wrong . It was good service damaged by developments of above kind .
- February 11, 2021
starstarstarstarstar An absolutely nasty company that does not give a s*it about its customers. They lock you out without reason. STAY AWAY!!
- February 4, 2021
starstarstarstarstar I strongly advise anyone considering wirex NOT to do so. I have had my funds locked with no explanation, support staff have no answers to my questions and are not helping the situation. Many other people are in a similar situation and we are now seeking legal help. Stay away from wirex
- February 3, 2021
starstarstarstarstar get your money out of Wirex, They locked me out of my account 240 days ago, no access to my funds. No support, I'm now involving Ombudsman, FCA and lawyers
- February 3, 2021
starstarstarstarstar Hello all
After 3 weeks of waiting and many tickets and complains submitted , and chat messages over and over again with same copy paste replies , finally Wirex unblocked my card account . They answered faster in Telegram and you can get in touch with them , very fast and helpful , i cant believe that i got unblocked now i can use my account and i want to share with you guys
The Wirex Telegram is @WirexappTeam which is very fast and reliable
Hope this will help everyone who has the same issue

- February 1, 2021
starstarstarstarstar Worst company ever to deal with, no phone number to contact, if you send an email you will get reply after 2 weeks, took 3 months to verify my account, finally i had to close down my account due to poor customer service, moved to Binance.
- January 26, 2021
starstarstarstarstar Hi I am not the sort of person to resort to online bad reviewing. However on this occasion I really must! I have had a wirex account for over 2 years, I have passed KYC and never had a problem. However since last Thursday the 14th January 2021. I have been requested further documentation understanding KYC money laundering rules I have happily provided this. To date I have had zero response and I have chased up wirex 4 times.
You may be asking yourselves why is this a big deal? And I will explain now. In my wirex account I hold the following 5600 NANO 13 ETH and 0.3 BTC now understanding the market well as I have been in crypto many years I understand the volatility of these coins!, 4 days ago my balance was sitting at 60,000 usd today it’s 48,000 usd. So wirex by being so poor at reviewing my account documentation and updating me or asking for further documentation/ information on paper have cost me 12,000 usd. I would be very careful as a consumer holding any large funds in coins with WIREX as it could cost you fortunes UPDATE!!?! Since the 14th I have sent them further documentation and they simply ignore or respond saying I have not sent or answered there questions.

- January 14, 2021
starstarstarstarstar I’m trying to send money from my euro account to my my card and the transaction is pending for more than a week they are very unreliable I think it’s a fraud
- January 8, 2021
starstarstarstarstar I have my wirex account blocked for four months. I provided all the documents and information they required, but they did not unlock no matter what. I have also kindly requested the refund while keeping investing my account, but they always answered me that their relevant department would have checked thoughoutly and never mentioned about the refund argument. I assess this shameful situation unjustly and unduly.
- January 6, 2021
starstarstarstarstar Scam
Avoid like the plague......they have conned hundreds of individual investors and raised money through Crowdcube who must be complicit or devoid of due diligence

- August 5, 2020
starstarstarstarstar Hello people I want to tell you about this wirex wallet they are not trustworthy,they are scammers, Infact I don't know which word to describe this company.I bought Bitcoin with them since 2016 they blocked my account.Please can this company be blacklisted it is not worthit.It is just there to stil people's hard earned cash period please.Be worned don't engage or join this company please.I hate them
- February 23, 2020
starstarstarstarstar They just stole 100 euros from my account with crap like the following:
"Please be informed that I have checked the bank statement (it is sent to you in attachment) and I see the difference in balance.
In some cases, an extra, additional amount is added to the amount of the transactions with pre-authorization.
These transactions are called ‘estimated transactions’ and they are used to cover any potential further costs user may incur.
This is also a temporary hold on a specified amount on the card.
It is not an actual charged amount and no funds are taken."
The thing is that I do not have my 100 euros anymore and nobody has helped me with it.
Be careful with this company

People Also Viewed

SpectroCoin logo


starstarstarstarstar 77 reviews is a wallet, exchange, debit card and payment...
BitPay logo


starstarstarstarstar 33 reviews
BitPay is an automated payment processing system for the bitcoin...
HolyTransaction logo


starstarstarstarstar 67 reviews
HolyTransaction is your multi-currency online wallet designed for...

Submit a Review

Promote your Crypto website on BitTrust


See all »

People Also Viewed

Bitit logo


starstarstarstarstar 75 reviews
Available in more than 50 countries, Bitit let you buy Bitcoin...
MoonPay logo


starstarstarstarstar 67 reviews
The global payment solution for cryptocurrency that is simple,...

Top Exchanges

Wellington Holdings LTD logo

Wellington Holdings LTD

starstarstarstarstar 70 reviews
Wellington Holdings is a Trading platform specialized in Crypto Curren...
Cointandem logo


starstarstarstarstar 20 reviews allows end users to buy Bitcoin via wire transfers ...
Onex BTC logo

Onex BTC

starstarstarstarstar 641 reviews
Do you want buy bitcoin with paypal without id verification or with i...
Quantum Markets logo

Quantum Markets

starstarstarstarstar 39 reviews
Quantum Markets is The safest place to buy and exchange crypto. Join o...
Cash To Crypto logo

Cash To Crypto

starstarstarstarstar 206 reviews
Cash To Crypto was formed in 2013 to provide a simple solution for pur...