Wirex is a physical or virtual card that looks and works like a bank card. You can use it to load, spend, save, and receive bitcoin or fiat currencies, internationally.
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Difficult_Date210 - June 3, 2022
abel - May 30, 2022
I have earned more than 38,000 wtx, using the promotions of the cryptomas day platform etc.
Today 05/24/2022, I have entered my account and more than 34,000 WTX coins have disappeared from my account.
Customer service now invents things to not return them.
I DO NOT RECOMMEND, THEY ARE NOT TRUSTWORTHY, THEY TAKE YOUR COINS FROM YOU AND ONLY TELL ME THAT THEY WILL STUDY MY CASE!! A SHAME.
Terri - May 23, 2022
Terri - May 23, 2022
Jamie - May 6, 2022
Agu - April 25, 2022
All positiv reviews are fake
Tourew - April 5, 2022
MrTrue - April 4, 2022
Nadine - February 13, 2022
Support team is just replying copy and paste text to all.
Like many customers, I waited moths now, for this time for the price of Crypto to increase and Wirex has stolen my money, my earnings and my dreams.
Beware of this..........!!!
My case is with FCA now
Too much frustration and stress by Wirex…..!!!
Elhanan - December 7, 2021
Almost a year since Wirex locked my account without an explanation.
All I did was changing my address after moving to another country. All documented and verified by them. Yet they locked me out and kept my money since 2020 without doing anything.
Customer support feeds me and others like me with BS that somebody will soon look into it. But nothing is done. My account still locked.
Wirex is stealing money and scamming customers. Typical Russian business with Russian mentality that you can treat people like dirt and keep their money.
I’ve used Wirex for several years and was happy about their service. Until they stole my money. Never again trusting a company started by Russians. You will always end up robbed.
Bogdan - October 20, 2021
P.S: This was my Wirex Wallet address: 3HAkzu3Nmjk1p4LBedua55oSQ4W2kFNxwC
Check it on blockchain, I transacted over 3 BTC on Wirex (I won’t mention other crypto aswell) until they decided to lock it for no reason.
Boris - September 2, 2021
karen - August 24, 2021
Sacha Frantz - August 18, 2021
My intention is to warn potential customers : use another service but not wirex.
My account is blocked, with no reason or notice, for a month and a half, i ve contacted them a dozen times, reported them to financial ombudsman services, nothing is working.
The support is answering automatic replies.
Wirex is costing me a lot and sort of robbing all my savings : pure scam.
Karl - May 26, 2021
J - May 7, 2021
Only 6months later they have emailed me saying they have terminated my account due to breaching their contract and as a result they have blocked my account, and they are happy to send my remaining funds to a gbp account or btc wallet
So it’s been a few days now I’m hoping I get my funds which is a pretty penny and when I do hopefully receive it within ten days I expect I will update you guys
By the way I sent an email to contis too I don’t remember the email address but look it up I was goin to leave a review but I saw all the people that are going through what I went through I felt bad and had to let you guys know there is some hope with these fraudsters they will return out money don’t give up
Paul - April 28, 2021
Ralf Hartmann - April 27, 2021
Warning - April 25, 2021
Used them for two years infrequently with some varying results but then two months ago they just locked me out of my account and my fund with no explanation and no ability to reach my funds.
Thair reply is every time is, sorry but we cannot say why you are locked out and for how long.
Seems like there are thousands of simillar examples out there of people in the same situation.
Gemma McKay - April 18, 2021
My case is with the financial ombudsman, they have said the app is “faulty” for 5 months, then stopped replying to me! I am a single mother, covid has crashed my business and I need my money, they have ignored my messages for the past month, until I had to contact the financial ombudsman. They have taken the case on and are quite disgusted.
I use various crypto trading apps and would strongly advise everyone to DO NOT trust these people with your money! Go elsewhere!!! I
Would hate for someone to have their money stolen like I have.
Update - still no access to my money and still no response to ombudsman request!!!
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