Reviews
Write a reviewM. Romeo - November 14, 2022
Still waiting on my money back after 5 days of sending them almost 20k euro equivalent in BTC. They will hold your money indefinitely while they "review" your account. I asked to cancel the transaction and refund my money which is a one click operation and still waiting for that, days later.No phone support even though they play with your money, not a single person to talk to other than generic first names via ticket support. Feels like a joke, looks like a joke, probably is a joke. Once again, everything regarding crypto smells like scam all over.
Would I recommend it? Hell no, I got almost 20k euro locked in limbo with these scammers that I can't get out.
GM - December 18, 2021
buy cryptos using Coinify but I didn’t receive my cryptos, I opened tickets but they didn’t response so I think that I lost my money, this is a scam. They made the debit from my bank but they didn’t sent me the cryptos that I buyed
dh - December 9, 2021
this service is so much trash. shame on you ledger for integrating this.
emil - November 30, 2021
i got them now. after 3 hours
emil - November 30, 2021
god i wish i read about coinify before i bought btc from them. havn't got my btc and my money is gone. the transaction is just an error. IT DOES NOT EXISTlost 655€
ItzMyTime - November 18, 2021
Coinify trading hub stole 1900$ from me.I am unable to get this back, no customer service support, all withdrawal are denied and I am told to get even a refund I have to pay $1500 more.
Absolutely ridiculous and evidenced I am never going to get my money back and InvestWithElizabeth Is a crook and I hope people get what they deserve, imagine conning people just after a pandemic!!
Im disappointed in myself and embarrassed to know people are like this. Absolutely gutted.
Haydn - October 13, 2021
Coinify are rip-off merchants! They tout themselves as a broker. Sure, they will sell you cryptocurrency, and tell you that they are legitimate, regulated etc, etc. What they don't tell you is that the rates at which they sell crypto to you are extremely high. Crucially however, they also don't tell you the rate they give you until the transaction is processed, on the grounds that crypto is volatile etc yada yada. Bottom line is you end up receiving a lot less than what you paid for. In my case 12.5% less.
Be smart. Buy elsewhere.
Jennifer Polachova - July 3, 2021
I wasn't able to get my funds back after making a purchase for over a week, but luckily i got in touch with a top skilled professional;talkinvestocom on g-o-o-g-l-e s-e-a-r-ch who renders an exceptional customer service, it was a remarkable experience. Grateful ! 🙏
Carlo - June 4, 2021
I gave it a low review for use involving the Ledger X. The international money transfer process is not reliable and filled with issues (As other reviewers have pointed out). I gave it an extra star due to the quick response from customer service (although they did not resolve the issue, worthy effort). People need to be comfortable sending money to utilize such an exchange.
Phred - April 21, 2021
C o i n i f l y says I am out of region. I am not out of region. Customer support does not answer. I now have a ticket in asking for deltetion of my account.
Phred - April 21, 2021
Let us try again. This stupid site keeps accusing me of posting an email or a URL.Nope, still cannot post a review. Why should anyone trust this site?
Phred - April 21, 2021
This site is stupid. It says I have a URL or email in this review. There are no emails, or URL in my review.
Fuck Coinify - April 4, 2021
SCAM when selling coins!
Jan K. - March 12, 2021
I can't delete my first Review.The problem has been fixed and I have received my coins. All good.
It's not the fastest company, but they are safe. Other companies based in the Cayman Islands do not offer such security.
In the end, safety is always better than speed.
Jan K. - March 12, 2021
First I had to confirm my account with my ID and a photo. Account has been verified and activated. Everything perfect.Then I placed two orders with Bank Transfer...
A little later I got an email that my money had successfully reached Coinify. BUT I don't get any coins until I send my private banking information and my current bank balance to Coinify...
"Please upload a copy of your statement where you name, bank account number and balance is visible."
Why do you need my current account balance??? Anyway, I just do it...
I have sent a bank statment, my privateaccount information and my account balance to Coinify.
12 hours later I get an email from a worker. He still needs more informations....
He's gone throth my ENTIRE private bank transactions and wants to know where the money comes from for certain transactions...
"We can see that you have receiced many transfers from PayPal. We kindly ask you to clarify where these payments originate from."
WTF? I just tought to myself.
These are simple payments from my private PayPal account to my private bank account...
So I also sent the private PayPal account informationto Coinify and verified that is my money and my private PayPal Account.
You can't buy coins with PayPal at Coinify but they want to know where the money from your PayPal Account comes from??? All of my private transactions were searched by Coinify... Absolutely dubious and off-putting.
2 days later... No answer... No coins and I didn't get my money back....
What this company allows itself to do is incredible and it feels really criminal. There are many other companies who work faster and MUCH more serious. Please use another provider.
I'm also disappointed with Leadger that they are building such a provider into their wallets.
Psyho - March 11, 2021
Extremely unfair prices and hight commission!The commission is very hight, but the prices are always unfair. 2-3% extra to price, and 5% for using bank card.
JoshuaZA - March 10, 2021
"1 USDC = 1.03 USD" No warning or indication given. Enough said.
Christopher - February 24, 2021
Felt like I should review. Forgot memo on first buy, had to use support 5*, quick simple resolution. Used many times with no issue after. Had some issues with AML my side as well as theirs, all sorted and satisfied. Have always received my bitcoin.
António - February 24, 2021
I bought ETH in Ledger via Coinify and they don't comply with their own timings, I paid with credit card, It's supposed to take 60 minutes and I am here for two hours and never saw my ETH.It's very bad...
Branimir - January 25, 2021
I bought 1000 euros of etherium via Ledger live bank transfer a week ago and never got them. Support does not help and I have already sent a request to my bank for a refund.
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