Great service with low fees!

Do not be fooled, this is not a safe service. Shapeshift is run by amateurs and should not be trusted with serious transactions.

I lost all my assets in one transaction using shapeshift. Just as I was starting to trust the website, after many transactions, I was hit by a phishing scam. Be careful.. reddit post: shapeshift_is_not_safe

Amazing service! I have run many transactions through them, all of which had small fees and went by super fast! Just today, I messed up a Monero transaction, forgetting the PaymentID, effectively leaving my coins in limbo. I contacted support and within about 10 minutes of emailing, they organized a full refund! They are extremely professional and I hope to work with them again!

Resumiendo, es uno de los mejores servicios, qué hay para hacer intercambio de divisas digitales, sin pasar por un Exchange, y mucha más seguridad, a mí también me ha pasado alguna cosa, llamada al servicio, y respuesta inmediata no podía ser a lo mejor que tu ancho de banda sea tan poquito que le cuesta mucho a tu ordenador no sé lo que te puedo decir es que cuando se satura cualquier blockchain, pues el servicio lo nota igual que cualquier transacción que hagas tú yo o cualquiera. También hay más

A ver la gente que dice ser esto es una m*****lo primero les diría que estudies un poquito lo que es una red blockchain que si has cambiado Ether y té tardado un poco más de lo normal tú no eres capaz de pensar que a lo mejor puede que las redes estén copadas tú has mirado cuántas transacciones hace por segundo Ethereum, pues como vosotros me ha pasado a mí me han devuelto un cobro que se ha hecho mal o sea un servicio de primera pero siempre la gente quiere más y quiere más y no sabe porque pero se queja y todo es una m***** y tal y cual os animaría a todos esos bitcoin es que habéis entrado hace muy poco que comprareis algunos libros y que estudiar ya que esa va a ser la mejor inversión de toda vuestra vida venga un saludo y buen rollo

Waited for a long long time for transaction to complete. The ETH transaction had 1000's of confirmations in etherchain.org and yet ShapeShift still indicated awaiting confirmation. The smells like a scam. After I generated this exchange from ETH to BTC I send another transaction through MorphToken at it was processed reasonably quickly. I am not suggesting MorphToken is reliable and the go-to exchange, the jury is till deliberating. I will never use ShapeShift again. Like another reviewer commented, I would only recommend ShapeShift to my enemies.

Your exchange rates are a joke, understand you need to make money but now you are taking the piss and greedy. Crypto is an emerging community which originally you were contributing to, now it seems you are just gouging as much as you can get.

When you are exchanging on shapeshift, open its page on another browser too and take screenshot of prices when transactions occur. You will see that they are CHEATING people by showing WRONG price as final rate. When you calculate it is correct but send transaction always are less than real price and receive transactions are higher than real price shown on your other browser at the exact moment. They are CHEATING. I have proof!

I was trying to buy some VTC and exchange failed. Now have to wait 30 days to get my money back! I didn't done any research and now im screw! do your research! shapeshift has tons of bad reviews on reddit

Sent 2 ltc to get some siacoin and I had to wait two month before actually receiving them. Wouldn’t trust shapeshift too much!

horrible customer service! i only recommend shapeshift to my enemies

Bad customer service! 45 days and still waiting for a respond. ticket number #147032.

Hello, If you are having issues with a ShapeShift transaction, please open a ticket with our customer support team. Our current customer support response to refund time is 7 days. If you need more assistance with your ticket, please send us an email or reply to your customer support ticket.

im new to crypto and didnt have a problem using shapeshift but lost money with changely. i will continue to use shapeshift even if people on here dont like it. they prolly used it wrong

Never had a problem. Great service that I use regularly both in Exodus and via the website. Fees were high across the board in December. Not experiencing high fees now. Can't blame them for what network fees were costing at the time. Some people just don't understand how much network fees really are.

It's a nice service, particularly as a built-in utility in Exodus Wallet. However, the convenience appears to come at a pretty premium price. Rather expensive way to exchange cryptos. Exchange rates need to better reflect actual rates on the exchanges. Technically I would give it 4 stars, but as the likelihood of actually using it, the costs are a disincentive.

These people at Shapeshift are crooks.I lost .195 bitcoin with them despite sending the proof from Trezor that my wallet could not have generated the address they sent my coins to.No help from their admin who disclaimed all responsibility and also the CEO Erik who is not answering my emails.

good working

To bad, we can't leave a negative star. Hello all. My first post but I think it's important to share this with you all. I sent in to shapeshift ( "SS" for short ) 0.0501 LTC to buy some doge. But for some reason, it didn't go through and I got back 0.0351 LTC Leaving me a short balance of 0.01659 LTC I filed many emails with them and there best answer was. It was the minor fees that took my money. Really man? Miner fees are ONLY 0.001 LTC or 100K latoshi So, I take it that they have scammed me out of my 0.01659. I will try to find many websites and pass the word. We should use other sites like changelly I have used them a few times with no problems very user-friendly too. I have enclosed two pictures so you can see how well they tried to scam me. Thanks for your support. Billinorlando