A hosted web-based E-Wallet used for sending, receiving and storing bitcoins. This is not to be confused with the data structure in the blockchain which is also named coinbase.
The service aims to be the easiest way to get started with Bitcoin. Its service is modeled to provide an experience familiar to those who are comfortable using PayPal.
ReviewsWrite a review
Rich - February 28, 2017
Coinbase is not to be trusted. As with many other complaints I have seen. They have lost/stolen from me, they have no Phone number posted anywhere to contact them, they will not answer to any complains you have from the website, or if they do eventually answer to a problem from the website after several weeks, they will just tell you there is nothing they can do.
I am contacting any and every review site I can find to warn as many people as I possibly can.
I am opening a case with the Better Business Bureau, and any other authority I can contact.
DO NOT USE COINBASE... STAY AWAY!!!
Anyone who has any way of contacting them directly or found a way of getting results, or anyone from the coinbase corporate office that wants to contact me, write me at email@example.com.
SN - February 23, 2017
I have tried to purchase Bitcoins with numerous cards. This includes a Visa credit card, Mastercard pre-paid debit card, debit cards on on bank accounts from 2 different banks and found all payments were sneakily blocked by the card issuers. The card issuers do a reverse check with the merchant and tell you that they are awaiting a response from the merchant before they proceed but it is ridiculous to think that a merchant will delay a payment to themselves! The request times out and the transaction gets cancelled. I had to escalate this with one of the card issuers to get to the real reason why and they admitted that they didn't do transactions with "certain financial institutions". They block them basically.
Also coinbase support is hopeless. It takes them at least 3 days to respond to any query and then they give you the wrong answer.
Nikolay - February 21, 2017
-Did not support debit cards from Balkan region (3 months I've try to buy bitcoins, and without any success)
-Did not support Bank Transfer from same region ( I've made deposit of 200 euro with bank transfer, and all fees was for me, after 8 business days, they reject the deposit and money did not reach my account in coinbase)
- terrible support - three service request for issues for three months and no one was accurately solved.
I'm done with you!
Howard - February 12, 2017
Validation was a nightmare.
Upgrading was impossible.
I made two purchases and transfers
And now they have blocked my buys, just when I need the bitcoin for my business
You get no response for your support ticket and not info on why the block
Also no information on how to cure the problem.
It is impossible to work with this company.
Shulijie - February 11, 2017
They're a mainstream service for good reason. It seems that they have invested a lot into becoming the #1 wallet service.
Defenderc - February 1, 2017
Matt - February 1, 2017
Former Coinbase - January 29, 2017
L Bovee' - January 28, 2017
Anon first-timer - January 25, 2017
Geo - January 22, 2017
Terrible - January 14, 2017
John - January 13, 2017
Tiff - January 12, 2017
Katie - January 12, 2017
darren short - January 11, 2017
Anonymous - January 10, 2017
It is a horrendous service that does not process your payments at all. I bought Bitcoin in 2013. I went to sell it in December 2016. Here I am in January 2017, STILL unable to process the sale. My bitcoin has been returned to me TWICE after selling it and receiving multiple confirmations that the sale was successful. Bitcoin prices are now below what I sold it for originally.
THEY DO NOT RESPOND TO EMAILS.
THEY DO NOT RESPOND TO SUPPORT TICKETS.
THEY HOLD YOUR BITCOIN AND DECEIVE YOU BY TELLING YOU THEY SOLD IT, ONLY TO RETURN IT ONCE THE PRICE IS LOWER.
STAY AWAY FROM THEM.
I CANNOT STRESS THIS ANYMORE. DO NOT USE COINBASE. AT ALL. WHATSOEVER.
Terrible!!!!! - January 10, 2017
A++ ! - January 8, 2017
Tim - January 8, 2017
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