17 reviews
Detacher Co.logo



Sells security tag detachers and deactivation devices. Currently, four best selling products are available for BTC payment (expansion to entire product listing pending on BTC take-up). Website established April 2011. BTC integrated September 2012.


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- May 22, 2019
I placed my order with this company over a month ago, and I have not received one shred of information nor have I received a tracking number from them. There is no customer service number, communication is non existent, and this item comes from China, which you are led to believe it is a US product. AVOID THIS COMPANY!

- April 16, 2019
It’s a scam!!

- April 5, 2019
Stay way scam company

- December 5, 2018
Hello guys I place a order with Tagdetacher Co. on Nov 13 paid $30 for 4-8 shipping which ain’t mean nothing and asked for tracking number after placing my order I received a email saying my payment has been confirmed and my order is being processed so I thought everything was all good til 3 days had passed and still no email with my order being shipped or a tracking number I emailed them about 3 times still no reply so I start reading reviews about them from other sites because apparently the ones on their page are fake or something and all said the same thing FRAUD do not order which was to late for me I already spent $130 than I received another email 6 days later mind you I paid for 4-8 day shipping the email said my order has shipped and has been marked completed on their side but still no TRACKING NUMBER so I wait to see what happens next thing 7 days pass still nothing and I receive another email from them saying their sorry my order was shipped rather later due to payment clearing at their bank and my order should be on its way and that they’ll contact me again soon than I received a text message 3 days later on the 29 with a tracking number which surprised me but than again it’s a few reviews that received a tracking number and never a package or a tracking number and something they didn’t order so I didn’t get my hopes up oh yeah and I clicked the link they sent me and looked at the details and it said it weighed 1lb and that it was a mini can opener with made me laugh pretty hard like wtf I hope they really didn’t send me a a fucking mini can opener anyways I was pose to receive my package on the 3rd but didn’t receive until the 5th due to delay in customs and the lazy ass delivery driver who didn’t want to find my apartment so delivered it to my leasing office but I have received my order and when I opened it I was like damn they sent me some bullshit but it wasn’t it was everything I ordered just in another item box to make sure it gets pass customs so at the end of the day I would say order at your own risk and yours PayPal so you can be protected because it’s 50/50 chance everything goes right

- July 22, 2018
Wish I read these reviews before I purchased. Items never arrived. Took weeks to “ship” and they sent a tracking number and although the status says it was “delivered,” I have yet to receive anything! Such a scam..have emailed them a couple times and it’s been over a week, yet still no response.

- March 23, 2018
I should have read the reviews of this company before I bought. I never received my item and couldn't get a hold of anyone. Will not deal with again.

- January 26, 2018
It’s been 30 days since I ordered, emailed them several times and still nothing.

- November 18, 2017
Ordered over 10 days ago! They sent me tracking number and have not received my device. How do I get ahold of them. Some one please! Not happy.

- September 28, 2017
Took my money immediately off my card 9/16/2017. NO NOTHING. DO NOT DEAL WITH THIS COMPANY. IT IS A SCAM, I REPEAT SCAM!!!!!

- July 22, 2017
It has been 15 days and I have not received any sort of tracking number. I have emailed, phoned and opened a ticket without any response from the company. This is very disappointing. I will not do business with this company again.

- August 27, 2016
I ordered my product the day before yesterday and i still havent recieved my ups tracking number or anything of that matter and plus they still dont respond to my email! elpierre123@hotmail.com.. REFUND!

- October 9, 2015
I ordered the sensormatic detacher hook over 2 weeks ago and have yet to receive my shipment. I have contacted Detacher Co about this and still no resolution; to say I am a unhappy customer is an understatement.

- April 15, 2015
Everything happened as and when it should, I received the tracking info immediately {But it was hidden in my junk folder} and the product, which was very high quality, was delivered to me in the UK just 5 working days later. I have nothing but high praise for this company, its products and how it conducts business. Thank you Detacherco.

- January 15, 2015
Take your money & never ship your product or ship it to a totally wrong adress & don't refund your money or ever contact you to correct problem & you can't call them because they always send you to voice mail NEVER ANSWER you can email them which they never respond! Don't deal with this company at all!!!

- August 23, 2014
I have exactly the same issue as Louie; I waited 8 days and no notification of any shipment (I'm in Australia, very close to their centre in austrlia so should be fast!). I sent a support ticket 2 days ago, was told it had been opened but still no reply. Its now been 10 days and absolutely no contact. PLease get back to me detacher.co!!

- August 12, 2014
Been 8 days still haven't been notified of any sort of shipment. I'm in VA which isn't far from SC so I'm not understanding the delay

- November 27, 2013
Great price and very fast shipping. Very satisfied!

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