A currency exchange with market for trading between bitcoins and other currencies, including the U.S. dollar, Russian ruble and other cryptocurrencies Litecoin and Namecoin. The site has Russian and English user interface translations.


Write a review
- February 21, 2017
starstarstarstarstar Btc-e Is Reliable and Most Trusted Exchange And Never Have issued With them
Money inside since 5 years Nothing happened ever
I give 5+ Stars

- January 5, 2017
starstarstarstarstar Hello,

If you have an unsettled claim with BTC-E like many of us do, you can try to contact BTC-E Claims, an independent third party which tries to help organizing affected previous BTC-E users for legal and community action against BTC-E.

The URL is:

BTC-E Claims

- January 2, 2017
starstarstarstarstar Maybe Ive been lucky, but Ive used them off-and-on over some years now, and service has always been quite reliable.
- November 17, 2016
starstarstarstarstar Still locked out of my BTC-e account. Six weeks of no access because of expired password. I get no email with new password or support from BTC-e. I have tried other avenues for support and basically there are none. No response and no access means my coins are gone. I am totally at BTC-e mercy and getting radio silence.
- October 29, 2016
starstarstarstarstar theft by lockout.
BTC-e has locked me out by not sending any emails for trouble tickets, account updates, password changes, etc.
Without email contact I cannot log in once they said my password was expired.

- October 29, 2016
starstarstarstarstar Locked out due to expired email. I have been unable to access my account because my password is "expired". I do not get the emails they say they will send with links to create new password. I do not get emails after trouble tickets. I have not gotten any emails from BTC-e for a very long time. I am completely locked out and have no recourse as there is never a trouble ticket response.
- October 19, 2016
starstarstarstarstar I've been using BTC-e for some years without any problem but some days ago they failed to process a 280 ETH withdrawal (circa 3000 EUR) and so far they haven't put things right and are giving elusive responses or no responses at all to my customer support ticket. You can find full details of my case here ->
- August 15, 2016
starstarstarstarstar For a few weeks i have tried to withdraw USD to my paypal account...never getting a confirmation email to complete the process. I then bought BTC, and have tried to send some of it to my wallet, again, no confirmation email. using the same email i've always had with them, also opened a support ticket, and have received no response.

Anyone else having this kind of issue right now?

- August 11, 2016
starstarstarstarstar Dodgy as fuck, stay clear. Collected IDs are used for identity fraud!
- August 11, 2016
starstarstarstarstar Absolute Rip-offs - zero stars

I tried to withdraw my bitcoins and the said I had a different IP address and suspended my account. They demanded I prove who I was and rejected everything I sent them with non-nonsensical responses. I've been trying now for 2 weeks to get them to un-suspend my account with no luck - they do not want to help. The company Mayzus Financial Services also run a stockbroking exchange with very similar complaints of people being ripped off and unable to withdraw their money.
I took the advice of the post below and reported them the the London Metropolitan Police, and the department dealing with it is If enough people complain hopefully something will come of this.

- August 4, 2016
starstarstarstarstar i will give zero star, here is why: my account didn't get hack, after sometime when i click on the chat box on btc-e. since then my acct have authorized login in by someone, that much be btc-e cracker. I have 2fa enable all time, it require password to login in. And i email btc-e and no respond at all, after a month keep email them. finallly said will refund my account, but the btc-e transfter to a new account. I dont understand why not just send back to my own account. that time my account is suspended, so btc-e said wait two weeks i will get my balance back. I was happy at that time hoping will get my money back. after two weeks and two days, i check the new account set up by myself. is no money inside, then i email the btc-e support, these people don't respond again, after like one week. got email said sent to someone's account, btc-e said well you got hack or whatever, that's your problem period. ************ so the scammer is the btc-e, since i have 2fa enable already. I am frustrated lost over 50btc bitcoins. fucking btc-e retard sent my $$to his own wallet. i am just sad, by hongsook . * run from these fuckers full of shit, not worth risk your money. 347789090*
- July 13, 2016
starstarstarstarstar I agree with previous posts : BTC-e is a scam. they practice "selective scamming", freezing accounts here and there for various reasons.

The real owner of BTC-e is MAYZUS FINANCIAL SERVICES Limited in London. The owner of MFS is Mr Mayzus, a politician from Kaliningrad allegedly linked to the russian mob. They have been sentenced by the Cyprus Financial authorities for Money Laundering in March 2016.

When you transfer funds to BTC-e, you transfer to Mayzus Financial Services. The "always efficient llc" is just in "communication" and they are just a decoy to protect Mayzus.

If you have any problem with BTC-e or Mayzus Financial services please report :

Several other reports have been made and the London Metropolitan police will be strongly interested.

- June 25, 2016
starstarstarstarstar The folks behind this company appear to be Seychelles based. ALWAYS EFFICIENT LLP
Company number OC394172 registered to Evaline Sophie JOUBERT and Sandra Gina ESPARON though both claim UK residence addresses. The domain name is hidden behind a New Zealand address.

Anyone followed up on them?

- June 25, 2016
starstarstarstarstar I am not sure this site a scam per se, but certainly cannot be trusted with your money. I was able to transfer bitcoin out but have so far "lost" USD100 somewhere between BTC and another account. The support, which appears to be a single person, gives cryptic answers from time to time saying things like "check your bank account" but provides no transfer number to help the bank locate it.

My advice, stay away with your money and trade somewhere else.

- June 19, 2016
starstarstarstarstar Some guy hit me up on twitter talking about this site and honestly it didnt make sense why someone would deposit 1-5 btc to get in on pump and dump coin when they can follow the buzz get in on an ICO and just have at it. He then said well if the group is too big profits would be lowered. Again this makes no sense since it's about a group buying up coins at a specific time and the coins are priced at a certain rare. If there are millions of coins in supply rhen each person depending on what they buy can profit based on what they put in. Profits sounded loaded as in someone is trying to make more money off of what btc they actually get vs just being paid for the success full rise of a coin.

Once I saw these reviews I knew something was off.

Asked they guy why was he in bed with such a scamming site. So many negative reviews and he's still promoting? Unreal.

Anyways glad I found this site and all of these horrible reviews of this scam.

- May 28, 2016
starstarstarstarstar Either the security is crap or they flat out steal your coins. I noticed a few days ago my account (worth 1btc) got emptied, I didn't receive any notification (or confirmation!) emails about it. I checked my email access logs and confirmed that account was safe.

What gives??

Tip: 12ZpnaAGbFfcRxbDCey8NQhZMhVnYN1jEw
- May 18, 2016
starstarstarstarstar My BTC-e Account Got Hacked and All Funds Stolen, the end is lost over 160 BTC.
here is how to safe guard your money.

if you didn't click anything in trollbox and you're not running a zombied botnet computer and you're still getting funds stolen, then yes, btc-e is insecure either it's API is cracked or owner possibly stealing (unlikely, why would they do this). if you clicked trollbox links you owned yourself there's nothing they can do. there's a guy in trollbox right now pasting in exploit links inside imgur pics

they're also posting same images and flash vids full of malware to reddit as well. ppl are also doing dumb things like using a similar name in trollbox that is close to their email, so they just need to brute force your email while you trade and if you don' t have gmail 2-factor set up p0w all your coins are gone

- use 2 factor ID for your email, and on btc-e
- use different passwords
- don't use same name in trollbox as your email root
- don't click on anything in PM or trollbox
- install noscript and enable it only for certain sites you trust.
trade on well known U.S based platforms. This is very expensive lesson for me, PLEASE!!. WITHDRAW NOW. BYRW

- May 18, 2016
starstarstarstarstar For those who leave positive, Either Hacker cracker btc insiders, moreover his or her money never been rob / stole before. I will tell you why.
The BTC-E insider hacker was able to get into my email assocaited with my btc-e account and changed my security questions and backup email for that account. He then hacked into my btc-e account transfer all my fund of 200BTC BTC to own pocket. And never reply back.

- May 18, 2016
starstarstarstarstar BTC-E scheiß verein.. Support kann nicht mal richtig englisch. copy&paste, fertige texte bekommt man als Kunde und wen es dem support nicht passt löscht er dein Post. Exchanged ruhig weiter bei den idioten - irgendwan werdets ihr den support brauchen dan werdet ihrs sehen..
- May 18, 2016
starstarstarstarstar Used a old Deposit Wallet.. answer from the support:"We don't have access to the wallet!" Support deleted my post - don't want to help...

People Also Viewed

Cash To Crypto logo

Cash To Crypto

starstarstarstarstar 165 reviews
Cash To Crypto was formed in 2013 to provide a simple solution for... logo

starstarstarstarstar 141 reviews
Get bitcoin with credit card quickly at xCoins! Fast approval for...
Paxful logo


starstarstarstarstar 169 reviews
Buy Bitcoin instantly from reputable bitcoin sellers. Get your...

Submit a Review

Promote your Bitcoin website on BitTrust


See all »

People Also Viewed

Coinbase logo


starstarstarstarstar 145 reviews
A hosted web-based E-Wallet used for sending, receiving and...
havebitcoin logo


starstarstarstarstar 208 reviews
Automatic exchange Bitcoin to Paypal, Payza, Credit Card, Money...

Top Exchanges

Cash To Crypto logo

Cash To Crypto

starstarstarstarstar 165 reviews
Cash To Crypto was formed in 2013 to provide a simple solution for pur...
Whaleclub logo


starstarstarstarstar 48 reviews
Experience the world’s first trading platform powered entirely by bi... logo

starstarstarstarstar 459 reviews is a new instant buying and selling Bitcoin platform that ... logo

starstarstarstarstar 29 reviews
Buy and Sell Altcoins for Cash Deposit! Get Altcoins instantly or cash...
24xbtc logo


starstarstarstarstar 32 reviews
Exchange Service (BUY, SELL, EXCHANGE) :: Bitcoin, Litecoin, PerfectMo...