2.27
131 reviews
Bitstamp logo

Description

Update

A currency exchange, which operates a BTC/USD market with support for various currencies for deposit and withdrawal.


Reviews

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- February 24, 2019
I cannot make withdrawals, in my case of ethers. What is worst, they say it has been completed but you can check on etherscan the transfer has not been done! I have seen in coindesk news of 2 days ago that 19000 BTC worth value has been stolen from Bitstamp. Another MtGox?

- February 4, 2019
Using their new app and it's a great effort. Smooth, love the design!

- January 31, 2019
They deleted my account without any reasoning and withheld my money for days charging 25€ fee. I never saw my bitcoin again. Criminal activity going on at bitstamp

- January 28, 2019
Something weird is going on with Bittsamp, it's such a hassle withdrawing money nowadays, I am having the same issue

- January 28, 2019
I honestly don't know what the hell is going on with Bitstamp either, but I can't withdraw money to my bank account either, I don't trust them anymore!

- January 28, 2019
Bistamp has become very inconsistent with their service, I have been a customer since 2013 and I will stop using them. I recently tried to transfer funds to my bank account, and they are saying I need a proof of address, however, I have had the same bank account for years so how come I was able to transfer before but I can't now?. I think they are having a lot of new people in their support team who have no idea what they are doing and they are simply delaying things for no reason. Oh and by the way they just blocked me from doing bitcoin withdrawals too, this should be illegal, they are holding my account hostage. I have been working on a decentralized solution for this problem for a while, we need to get rid of this awful exchanges, if you want to contribute I will leave my Coinbases BTC address. Thanks

Tip: 3DmPWF5vyusaZ9fRUudyVMRW1EvGNQvQKN


- January 10, 2019
Funny , I see how great Bitstamp is on these post. Not True, they have held over $ 200k since Oct. and they come up with an excuse every time as too why it has not been wired into mu account. We have filed with Both the State of California and Michigan Attorney Generals Office and Now we are working with the SECC. I would look to use another service as these guy's may go down with your money Watch out for Tomaz! the BitStamp rep

- January 3, 2019
I'm a customer since 2015 and gotta say Bitstamp delivers what is expected from the exchange - trading, support and all my withdrawals were swift, even in market frenzy. I also onboarded my friends. Bitstamp, I'll be even happier when you release your new mobile app (I understand you're beta testing it now). Keep up the good work!

- January 3, 2019
I'm a customer since 2015 and gotta say Bitstamp delivers what is expected from the exchange - trading, support and all my withdrawals were swift, even in market frenzy. I also onboarded my friends. Bitstamp, I'll be even happier when you release your new mobile app (I understand you're beta testing it now). Keep up the good work!

- December 3, 2018
This is a warning to all prospective customers of Bitstamp. They are taking increasingly long to process deposits and withdrawals. Please Google "Bitstamp reviews" and read people's comments on Reddit at r/Bitstamp before sending money to bitstamp. This is potentially a fraudulent or in the best case an insolvent operation. I strongly suggest to use a different service.

- November 15, 2018
FRAUD, SCAM, They Terminated my account and dont want to give me back my funds. almost 1500 euros. Have evidence. The mail said: "Your remaining Bitstamp account balance will be debited as administrative costs. For more information, please see our fee schedule on the following link: ("NON-STANDARD PROCESSING" section, "Administrative costs" row).

Tip: 36rtFDg4aXyqrMESYTzuw9bdDNCYvNTvJL


- November 15, 2018
FRAUD, SCAM, They Terminated my account and dont want to give me back my funds. almost 1500 euros. Have evidence. The mail said: "Your remaining Bitstamp account balance will be debited as administrative costs. For more information, please see our fee schedule on the following link: ("NON-STANDARD PROCESSING" section, "Administrative costs" row).

Tip: 36rtFDg4aXyqrMESYTzuw9bdDNCYvNTvJL


- November 14, 2018
The best exchange so far for me for crypto trading and transferring funds.

- November 14, 2018
The best exchange so far for me for crypto trading and transferring funds.

- November 12, 2018
Interested in learning how to trade crypto on binance? Join our free telegram signals channel! Currently up 1000% in 2018! t.me/silverstonecrypto

- November 8, 2018
So far so good.

- November 3, 2018
Zero Stars, I submitted a withdrawal from Bitstamp on August 10, 2018. I have still not received my funds. This is a disgusting, unprofessional issue at best. Or outright theft.

- October 31, 2018
Four weeks since USD withdrawal initiated. All I have been getting from Bistamp support is lies, excuses, and delay tactics. I will most likely have to go down the legal route to get my money.

- October 30, 2018
Happy customer since 2016, one of the best exchanges out there.

- October 16, 2018
I agree with the other reviews. Bitstamp.net has gone rogue and fraudulent! Started a US withdraw on Sept 28th and still haven't received it (today Oct. 16th.) Terrible communication!! Sent in all requested tax forms(w-9) and called customer service. They said they received the form and will process asap. A week later and nothing! I suspect FRAUD!!! I'm a reasonable person and understand delays, but come on.....3 weeks!!!! Never Again!

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