Description

Update

A bitcoin exchange with support for advanced orders such as stop loss. Secure, feature-rich, and ready for use in many different locations.


Reviews

Write a review
- June 2, 2021
starstarstarstarstar These people are evil. May 20 I wired $30,000 to fund my account, It's now June 3 and still not only
has my account not been funded, they claim there is no record of my wire transfer. I sent them a screen shot from my bank showing their name, the amount transferred, and even a Federal reference number.
Guess what? Still not found. All the while, every time I email Kraken a new rep picks up the case, often asking for the same info all over again, and with a terrible attitude. Then they told me that the info I sent, as requested, was not in the right format and as such would be unsuccessful. "Try again."
I literally told them to go f.... themselves and will only let my bank deal with them.

- April 16, 2020
starstarstarstarstar I have been with Kraken for many years and I would VERY STRONGLY RECOMMEND YOU DO NOT EVER use their services. They are acting like a bank (which we crypto enthusiasts are trying to avoid) and will, have and can freeze your account together with your funds without warning - giving you just 24h to withdraw funds until they freeze them and keep them to themselves(?).
This is a snippet from a mail I've gotten:
"We must inform you that we will be closing down your Kraken account. For security purposes, we cannot disclose the reason for this action. We apologize for this inconvenience
Please complete the following within the next 24 hours (from the time and date of this message):
1. Withdraw your remaining account balance.
2. Export all your trade and ledger history as we will be unable to provide it to you later.
Deposit services have been disabled for your account. After the 24 hours have passed, your account will be closed.
Let us know if you have any questions. Thank you.
Stay safe and healthy.
Cassia
Client Engagement Team"
I mean... What?!
They won't even tell me why?
I've asked numerous times to why this is happening and why I only have 24h to do my withdrawal? What if I am on holiday? What if I am sick? What if I am not at my screen or phone for 24h - they keep the money for themselves or what?
Sure, crypto is still semi-unregulated but this is just absurd to me.
In conclusion: NEVER USE KRAKEN OR ANY OF THEIR SERVICES, EVER!
Just letting everyone out there know.
Take care everyone and stay healthy.

- December 12, 2018
starstarstarstarstar please people, this is very safe exchange, a little crowded sometimes. would recommend!
- January 8, 2018
starstarstarstarstar WORST. They hold my withdraw - 60 days. Without reason. Stay away. ALL bed things about this exchange is true.
- January 8, 2018
starstarstarstarstar WORST. They hold my withdraw - 60 days. Without reason. Stay away. ALL bed things about this exchange is true.
- November 15, 2017
starstarstarstarstar Kraken sucks!
- November 8, 2017
starstarstarstarstar Totally utter shitty exchanger, laggy as fuck, you sometime need to place 10 time an order before it work, and guess what, if you open a position like this it may open it like this as much as you try.. and you'll sometime a good 10 minutes before you get notifiend and you will eventually end up with a load of loosy open positions and lose great deal of money, plus since a while they have disabled advanced orders such as stop loss... use it at your own risk
- July 23, 2017
starstarstarstarstar They seem overwhelmed which is a problem of their own making. My support ticket has been open for 8 days now with no response.
- July 18, 2017
starstarstarstarstar I've been buying bitcoin from Kraken for a while and everytime I anticipate a dip in the market and send a large wire to be credited the wire never goes through. I sent a wire 5 days ago and the $500 dip has already recovered. Thanks Kraken, now I'll never make money. Who knows if I'll even be credited the wire? I've sent 8 E-mails with no response. If you like your capital and work hard for it don't use this exchange they could care less about you or your money. If I could give negative stars I would.

People Also Viewed

Onex BTC logo

Onex BTC

starstarstarstarstar 593 reviews
Do you want buy bitcoin with paypal without id verification or...
Paxful logo

Paxful

starstarstarstarstar 1085 reviews
Paxful is a world-leading P2P bitcoin marketplace and bitcoin...
HitBTC logo

HitBTC

starstarstarstarstar 1402 reviews
HitBTC is a global trading platform with multi-currency support...

Submit a Review

Promote your Crypto website on BitTrust

Discover

Exchanges
Merchants
Wallets
Escrows
Payments
See all ยป

People Also Viewed

Coinbase logo

Coinbase

starstarstarstarstar 674 reviews
A hosted web-based E-Wallet used for sending, receiving and...
BitQuick logo

BitQuick

starstarstarstarstar 766 reviews
BitQuick.co is the world's fastest and safest Bitcoin trading...

Top Exchanges

L.cash logo

L.cash

starstarstarstarstar 23 reviews
L.Cash is a platform designed to simplify and enhance the way individu...
Cointandem logo

Cointandem

starstarstarstarstar 20 reviews
www.CoinTandem.com allows end users to buy Bitcoin via wire transfers ...
Quantum Markets logo

Quantum Markets

starstarstarstarstar 37 reviews
Quantum Markets is The safest place to buy and exchange crypto. Join o...
Onex BTC logo

Onex BTC

starstarstarstarstar 593 reviews
Do you want buy bitcoin with paypal without id verification or with i...
Cash To Crypto logo

Cash To Crypto

starstarstarstarstar 198 reviews
Cash To Crypto was formed in 2013 to provide a simple solution for pur...