Description
UpdateA bitcoin exchange with support for advanced orders such as stop loss. Secure, feature-rich, and ready for use in many different locations.
Reviews
Write a reviewTim George - June 2, 2021
has my account not been funded, they claim there is no record of my wire transfer. I sent them a screen shot from my bank showing their name, the amount transferred, and even a Federal reference number.
Guess what? Still not found. All the while, every time I email Kraken a new rep picks up the case, often asking for the same info all over again, and with a terrible attitude. Then they told me that the info I sent, as requested, was not in the right format and as such would be unsuccessful. "Try again."
I literally told them to go f.... themselves and will only let my bank deal with them.
Joseph Kimble - April 16, 2020
This is a snippet from a mail I've gotten:
"We must inform you that we will be closing down your Kraken account. For security purposes, we cannot disclose the reason for this action. We apologize for this inconvenience
Please complete the following within the next 24 hours (from the time and date of this message):
1. Withdraw your remaining account balance.
2. Export all your trade and ledger history as we will be unable to provide it to you later.
Deposit services have been disabled for your account. After the 24 hours have passed, your account will be closed.
Let us know if you have any questions. Thank you.
Stay safe and healthy.
Cassia
Client Engagement Team"
I mean... What?!
They won't even tell me why?
I've asked numerous times to why this is happening and why I only have 24h to do my withdrawal? What if I am on holiday? What if I am sick? What if I am not at my screen or phone for 24h - they keep the money for themselves or what?
Sure, crypto is still semi-unregulated but this is just absurd to me.
In conclusion: NEVER USE KRAKEN OR ANY OF THEIR SERVICES, EVER!
Just letting everyone out there know.
Take care everyone and stay healthy.
joe - December 12, 2018
darius - January 8, 2018
darius - January 8, 2018
Noname - November 15, 2017
yennick - November 8, 2017
No support - July 23, 2017
Dan - July 18, 2017
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