Description
UpdateHitBTC is a global trading platform with multi-currency support operating since 2013. Besides trading cryptocurrencies, tokens and ICOs, HitBTC provides proper markets for fiat trading, including USD and EUR trading pairs.
HitBTC is a place where both newcomers and trading professionals will be able to trade with ease. It was built on top of modern technologies to provide fast, secure and reliable service.
Customers will appreciate fast order execution, convenient ways to add deposit and withdraw and
competitive client service. Newcomers will like intuitive user-friendly interface and easy-to-start platform.
The key focus is client funds safety. Daily backups of everything, distributed all over the world servers,
2-step authentication based on your mobile device and much more for your security.
For professional traders there are quite a number of features:
- High liquidity
- Core matching engine
- No limits for funding/withdrawal of cryptocurrency
- Low fees
- High-speed software
- Large selection of tools
- High level of security
- The most professional API (4 advanced types of protocols)
Reviews
Write a reviewHitBTC.com - SCAM - November 13, 2017
HitBTC scammed me for 2 bitcoins and a bunch of altcoins (3.86117 BTC total). Support is not answering and I can't receive my money for about 2 months because my account was disabled for no reason. HitBTC is SCAM, stay away.
JUST A SHABBY SCAM - November 8, 2017
I sent '3444' ZRCoins to my HitBTC wallet, but only 10% of the coins have arrived. The 10% arrived only because I pushed the support.On 2017-10-23, 10:00 the support answered me after 3 long month, and now I'm waiting again another 16 days.
Not even one star...Nothing, except SCAM!!!!!!!!!!!!
Nick - November 7, 2017
Worst support ever!They always send you a standard e-mail reply without answering your questions.
Tried to get my account verified for a few months now, I've sent al of my personal information and they just tell you to wait but nothing ever happens.
FrancisJK - November 5, 2017
I wish I knew better before using this exchange, there are so many shitty things that I will probably forget some, anyway let's start:You cannot trade all your coins, your trading is limited so a few decimals, and all the advanced coins? you have to wait until you get again enough.
The withdrawal fees are like INSANE. A Dash transaction costs around 0,05 $, well to witdraw my dash from their scammy exchange they ask for 8,50$, like WHAT'S WRONG WITH THIS EXCHANGE?
It still bugs my mind that coins get listed there.
HitBTC is a SCAM - November 3, 2017
**CONFIRMED - HITBTC IS A SCAM**$44,700 STOLEN.
**UPDATE 3rd NOV 2017**
**HitBTC being served with subpoena's**
This will be my last update. HitBTC has completely scammed me, they reply publicly and pretend to be resolving the issue, or say it's resolved or to check the ticket, it's a lie. They use any mistake you make, a trading one, an account profile one to steal your funds, they stole $130K USD from someone else, I have in excess of 40 messages on my Reddit account of victims from HitBTC.
I can no longer further comment my lawyers are commencing legal action on Monday against the known serviced addresses, and shell company addresses, in an attempt to get the real owners behind the operation. We are also applying to a judge to have their bank account frozen, we believe their bank should hold KYC information on the actual owners - not fake nominee directors, that is the hope.
Once we have this information my lawyers will be perusing arrest warrants for all the directors it doesn't matter where they are in the world HK, or DK, where-ever they are my lawyers have offices and I am perusing this, client account funded.
**If you are thinking about using HitBTC, don't you will loose your money**, just do a quick Google search, they skim money on the side if you use the API, or outright steal from you should you loose your 2FA, email address, or anything else. AVOID THEM. No registered address, and serviced addresses with no license to operate, WHOIS hidden on their domain. They are complete scam, yes they may list tokens first, but don't get lured in use a trustworthy exchange I have lost $44,700 as a result of this, they reply to tickets, and just road block you - asking for one thing after another, non stop road blocking. My money is lost, but you have a choice you don't need to loose yours too, dont use the exchange, HitBTC is a SCAM.
-- HISTORY --
FAD898 - November 2, 2017
After update 2017 10 30 my login was delited, from support time silince.. Scam
SCAM EXCHANGE. - October 29, 2017
Take a look at the article I wrote about HitBTC. Beware it is a SCAM.https://steemit.com/hitbtc/@gabrielmotta/why-is-think-hitbtc-is-a-scam
Snoopysnoopdogg - October 29, 2017
This has been going on for a month. I lost access to my e-mail account, I have been going back and forth with support.I provided in my original tickets, I proved I owned the wallet that funded the account - This was dismissed. I even sent a small amount.
They said the only way they would release the email withdrawal confirmation is if I provided my ID. After speaking with lawyers I decided to go ahead and just provide my ID. They then asked for a selfie with the ticket. I provided all of this.
Then they reply, saying that everything is great, apologize for taking months to reply and that they will release the e-mail withdrawal confirmation as soon as I enable 2FA as "It's a lot of money" so I enable 2FA.
Now they are asking do I have access to the wallet that funded the account originally, a DELAYING TACTIC. After promising if I send ID, enabled 2FA I could withdraw to any address.
This is after they ignored all my original tickets asking them to send to the address I always withdraw-ed too and proving ownership of the wallet that funded the account, comments which they disregarded.
I am giving /u/hitbtc until Friday before I post publicly and start an AdWords campaign publishing all the information I have on the owners, and this blatant scam to thieve from people.
HitBTC is a SCAM and they are thieves.
They disregarded my comments saying that anyone could have funded the account. They disregarded my comments asking that they withdraw to the only address I ever withdrew too They said if I provided ID they would remove the email withdrawal confirmation and I could withdraw to where-ever I provide that, weeks later they say I need to enable 2FA as it's a lot of money I enable 2FA They are now asking do I have access to the original ETH wallet, even though in my first ever ticket I proved that.
They have well and truly scammed me. I am angry, I could have paid for my grand mothers health care in the months it's taken for them to move me from goal post to goal post.
They are scammers, and thieves.
I provided what you asked for, now you are changing the goal posts.
REMOVE THE EMAIL WITHDRAWAL LOCK BEFORE FRIDAY, OR I WILL FUND A GOOGLE ADWORDS ACCOUNT WITH 50K AND START A WEBSITE AND PUBLISH ALL OF YOUR OWNERS DETAILS AS THEY ARE SCAM ARTISTS. I DID EVERYTHING YOU ASKED FOR. YOU ARE DELAYING ME, A SCAMMERS TACIT.
Gabriel - October 28, 2017
Same here, Hitbtc is a SCAM.I'm trying remove my 2FA from my account since I lost it. I have a ticket 35701 open for 11 days, and nothing. I already submitted all the info they needed. They don't respond to your tickets, and when they do, is always a different person, saying please have patience, we are working on your issue.....but it never get's resolved and I've already submitted my whole transaction history for verification. Other exchanges such as Poloniex, Coinbase, and Binance, resolved the same issue within the same day. And I am reading countless stories of people who lost their funds in HitBtc the same way, some have been waiting 2 months all the way up to a year. Which basically means they lost their money.
I plan to start going into every single post, youtube, twitter, facebook, and alerting everyone who uses HitBTC how much of a scam hitbtc is, I feel robbed and scammed. Where can I join a class action law suit.
HitBTC - October 26, 2017
@argenti, @Mr Cryptodoc @Dundeal thank you for kind reviews, we are enhancing our development so our users would have an even better experience trading on HitBTC!@ FL Trading we are deeply sorry you had some bad experience, we are sure we can solve the issue, please contact our support team or message us on Twitter or Facebook, we will help to increase account security and solve other issues.
argenti - October 22, 2017
works perfect to buy hard to find tokens. if you use this site to buy what you need then send them out right away to proper wallets its perfect. just dont store big money on any exchange ever
ihatehitbtc - October 19, 2017
absolute shitexchange, stealiing my money and not replying
Mr Cryptodoc - October 12, 2017
I'd say it is a good exchange. They have some problems like temporarily shut down withdrawals due to maintenance, but the admins are always in toolbox, so you can ask them away almost any time.A bit slow, but that huge amount of markets makes sense for me
FL Trading - October 1, 2017
Absolutely the worst!!!! By far the worst security measures ever and terrible customer service!!!! Account hacked and funds withdrawn and they immediately put the blame on me instead of looking into it. Liars!!!!Someone claims they gave him extra ETH after he made a mistake on his deposit???? They won't even remimburse your funds after their terrible security results in your funds getting stolen.
Awful. Awful. Awful!!!! Stay away!!!! this is why so many still don't trust crypto and regulators are coming after exchanges!!!
Dundeal - September 27, 2017
So today I'm going to eat a little crow. My incident happened on a Thursday night EST so understandably I was patient through the weekend. But when Monday came I was anxious and emotional. As a amateur trader I've learned not to have those attributes but as a consumer I'm an impatient New Yorker. Hit BTC did create a ticket right away but the process took about 4-5 business days.
As for laying blame it was MY MISTAKE. This was my first time using their exchange. It seems I sent ETH directly to the coin i was trying to buy instead of to my ETH wallet first. Huge rookie mistake.
If this is your situation, they will resolve the matter, just try to be patient. Not only did they recover my ETH but they gave me a .25 extra.
My point is take a deep breath. You're gonna be ok.
G Trader - September 25, 2017
Poor everything, very sketchy. Deposits and withdrawals spotty and they don't respond for days. No phone number to call for help, and they can't even tell you where they are located. Acting like a bankrupt exchange, and a black eye on the industry even they aren't.
tigerlilly - September 25, 2017
Deposits don't show up, withdrawals not allowed, software buggy, support useless. Took 3 weeks to finally get what I could out of this nightmare exchange. I will not do anything else with them unless my deposits finally show up and I can get them out too.
Dundeal - September 25, 2017
SCAMMING THIEVES I'd give them negative stars if I could. Hit BTC was one of 2 exchanges offering a particular coin. I signed up and sent A LOT of Eth directly from Coinbase. TXID confirmed the send, still no money in my account on the site. Then I read through the comments here and I see all these problems with deposits and withdrawals. Sticking with Bittrex this why ppl are suspiciously doubtful about using crypto.
Tesla Master - September 23, 2017
Scsm site. All my money was taken and they don't even try to help you. Tell you you're money is now part of the blockchsin. Really? Because I think my money is now part of someone else's account that they sent it to. Do not give your business to this shady operation. There are much more legitimate sites out there.
davidkim214 - September 21, 2017
that's criminal. pretty much been a zombie exchange for a long time. no real support, probably bankrupt. im willing to guarantee that not all coins will be there when they get shut down.
593 reviews 
