Description

Update

Automatic exchange Bitcoin to Paypal, Payza, Credit Card, Money Transfer
Let me introduce you https://www.havebitcoin.com/ the simplest, easiest and fastest way to exchange BTC to USD.

Our advantages:
+ Instant autoexchange 24/7/365

+High Security of Payment and Trading Operations

+Best prices - The Most Competitive Trading Prices in the Market

+Friendly Service and Professional Support

+Real UK registered Company

+Professional team


Reviews

Write a review
- August 7, 2015
starstarstarstarstar These people just woke up and stole my Bitcoin. They are horrible, unless you are in the UK you never get paid.
- August 7, 2015
starstarstarstarstar These people are scammers! Never got paid, and was told I was part of ISIS!
- August 7, 2015
starstarstarstarstar I'm a miner and I use it almost daily to have some dollars to spend. Very good service!
- August 6, 2015
starstarstarstarstar Quick and easy! Thank you so much!
- August 6, 2015
starstarstarstarstar This company is a joke.

They never pay you. They keep making up excuses that your documents are not real, and refuse to refund you any BTC.

IC3 Complaint: I1508061318167912

- July 31, 2015
starstarstarstarstar Always fast and excellent service. My preferred site to sell Bitcoin.
- July 3, 2015
starstarstarstarstar Excellent service! The best way to buy and sell bitcoins.
- June 25, 2015
starstarstarstarstar Great service with friendly support, I am using it to buy bitcoins in minutes with my credit card or by SEPA.. Can recommend to everyone!
- June 25, 2015
starstarstarstarstar I sold 0.2 btcs to them, and they required the documents to be verified, I sent it, but later, they asked to send it again, but this time with an APOSTILLE CLAUSE, but in my country (BRAZIL) i cant get this document. :( Dont know what to do, its been over 1 month, and they didnt even consider sending my btcs back.
- May 25, 2015
starstarstarstarstar Good service, found by twitter, fast transactions.
- May 19, 2015
starstarstarstarstar Excellent speed and exchange rates. Highly recommend!
- May 13, 2015
starstarstarstarstar Good service and support.
- May 8, 2015
starstarstarstarstar Excellent service! The best way to buy and sell bitcoins with ease, many payments and withdrawal methods supported. My choice!
- May 6, 2015
starstarstarstarstar Very dissatisfied with the service.

The reasons?

1. No confirmation email that my transaction was made.

2. 24 hour support is false advertising. The earliest time I got a response was about 3 hours later, but usually a day later.

3. The given contact email on the site returns a permanent failure to send to.

4. There are no AML notifications on the site before starting a transaction of what they need to enforce when processing a transaction. And as a result they hold your money hostage, and will neither return your money or make the transaction without sensitive information. (picture ID etc)

Emails were exchanged as follows. (first email was through their site)


April 17th 2015 1:12 AM

Hello , havebitcoin.com

Ive been waiting for a half hour after the first confirmation, but
your website is stuck at "Awaiting payment confirmation". Now the
transaction has 6 confirmations, as seen here:
*Blockchain.info address*

Please help me resolve this problem As soon as possible.

April 17th 2015 4:02 AM

Hi,

We receive your payment. Transaction status: pending.
Moment when you will have money on your credit card is depend not on us,
but on banks. It's international transaction, so it can take up to 7 days.

---
Olga Gómez

AG CAPITAL MARKETS LIMITED
2ND FLOOR 107 CHEAPSIDE
LONDON EC2V 6DN
UNITED KINGDOM

April 17th 2015 9:20 AM

Hello havebitcoin.com,

Sounds good. I guess I will give it 7 days and will contact you again
if I didn't get it by then.

April 30th 2015 7:52 AM

Hi its been well over 7 business days, and I have not received the money. Could you give me a reason why?

May 1st 2015 7:12 AM

Hello,

Unfortunately, your transaction was flagged by our anti-money laundering
screening system as requiring verification and was hold until it.

Please provide us with the following details to get your account verified:

- a color photo quality copy of the government ID
- proof of residence (utility bill, recent bank statement)

You will have 72 hours to send us above documents.

We apologize for any inconveniences that may result from this process.
This extra verification is done for your security and to ensure that
orders are legitimate. This industry, unfortunately, has a high rate of
fraudulent orders, and this sort of verification helps us drastically
reduce fraud and ensure our customers remain secure. Such documents are
used for verification only and are not provided to third parties in
anyway. Verification is a one time procedure, after this you will never
face this issue again.

http://www.havebitcoin.com/aml (I looked for this sort of link before ordering, and could not find it)

Regards,
Razan Khalid
CFC, Risk Management
AG Capital Markets Limited

May 2nd 2015 12:46 AM

Hello havebitcoin.com,

The only reason I chose your service was because it did not require
verification. I know with bitcoin its a tough business scams to both
seller and buyer, but the reason I use bitcoin is so I can stay
anonymous, the second any service requires such information from me I
will not use their service. I am sorry it did not work out.

That being said I want to cancel my order and get my bitcoin back. It
just needs returned to the bitcoin address that it came from.

Thanks for attepting to run a bitcoin business I know its a tough
business to be in.

May 4th 2015 10:30 AM

Hello,


At the moment the UK regulation do not regulate AG CAPITAL MARKETS
LIMITED. However, we still implemented procedures to meet the AML
legislation.

The legislation that defines our AML policy is:
Money Laundering Regulations 2007
The Terrorism Act 2000 (TA 2000)
The Proceeds of Crime Act 2002 (PoCA)

Reffering to the above we must comply with UK law, which obligates us to
verificate some transactions (especially outside the EU)
According to this we must hold the transaction until we get documents from
you. We can't exchange you payment to USD and neither return bitcoins to
your wallet.


Regards,
Razan Khalid
CFC, Risk Management
AG Capital Markets Limited


- May 6, 2015
starstarstarstarstar Easy, friendly, quick support, 5 Stars!
- April 30, 2015
starstarstarstarstar I'm very satisfied with havebitcoin.com. Instant payments are something that you can't find anywhere else!
- April 16, 2015
starstarstarstarstar Very quick. Thank you, received BTC to Paypal in 15 minutes.

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