CEX.IO is the first and leading commodity exchange in the Bitcoin community.
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Jack French - November 27, 2022
Joe - October 13, 2022
Mse - October 13, 2022
Thiefs - June 10, 2022
Piotr Markielau - June 4, 2022
"We will follow the sanctions that are being implemented. As soon as they are lifted from your country" — this is what they wrote.
But there is no sanctions imposed on me. Sanctions are imposed on Mr. Putin, Mr. Lukashenka and their friends, not freedom fighters who suffered the most from the post-soviet authoritarian system.
The company illegally holds my money. Since my funds were frozen, their price dropped at least 200%, plus, of course, they don't pay me any interest for holding my savings.
Such behavior is absolutely unacceptable. Harassing the weak, people like me, who first had to flee from the regime to Ukraine, then had to flee from the regime for the second time, people who have little rights abroad, is immoral.
I am open to communication in relation to this matter with media. This company shouldn't get away with it.
P.S. The list of documents I attached (I might forgot to include some here):
- Rental agreement in Prague, Czech Republic
- Resident permit in Prague, Czech Republic
- Vodafone bill in Prague, Czech Republic,
- Parking permit in Prague, Czech Republic
- Laboratory report in Prague, Czech Republic
- A letter from the Ministry of Interior in Prague, Czech Republic
- Bank statement
- List of bank transactions
Jakku - April 10, 2022
Stacey Thorley - March 16, 2022
Who cares - February 15, 2022
Eco Zone - November 3, 2021
Roman - July 5, 2021
Robert J - June 5, 2021
Zingyi - June 5, 2021
Jack Griffiths - April 22, 2021
M.A. - April 16, 2021
Nahuel González - March 23, 2021
For about two weeks, I have been trying to withdraw Litecoin, without success. The system keeps reporting "system temporarily unavailable" (see the attached screenshot) whenever I tried. I contacted support three times. The first two, instead of resolving the issue they just pointed to a "Disable 2FA" article, but when I do so the withdraw screen insists that 2FA is required to proceed. The third time, I got no answer. When I left a negative review in Trustpilot, their answer was to contact the support team. Well, I guess I did, three times, and it was useless.
Also, why did they change their legal entity to overseas?
Kasper - March 21, 2021
The only option I have to withdraw my money is to use expensive method where they make money!!
I've reached out to their customer support back in December trying to resolve the issue, but despite my 4 month patience trying to resolve the issue they haven't been able to do anything!!
aaron - March 9, 2021
Scott - January 25, 2021
Pendyurina E - January 13, 2021
Pendyurina E - January 7, 2021
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