Reviews
Write a reviewTJ - November 22, 2024
I've been trying to withdraw my money for over a year. They have locked my account and refuse to reopen it after I went through all the ID procedures. 'We didn't like the picture of your document', 'your picture was insufficient', .... before that, I couldn't trade the assets I had, kept getting a message to the effect of 'a minimum trade of $2500 is required on your account'. They literally asked me to transfer more money in, to transfer it out.At this point...... is there any practical way to sue them ?
Aleksa - July 31, 2024
Can't withdraw my funds for 2 months alreadyThey are holding my money for almost 2 months, I am unable to withdraw. Their support tells me that they have technical issues and to be patient.
If someone from cex io responds here that I have withdrawn my money, it is a lie. I will update my review once I get my money.
Qazim Rama - March 30, 2024
The trusted crypto exchange in the world ❤
Imad - March 28, 2024
Stay away from these scammers, i have been trying to withdraw my crypto for a week and they always reject it without giving any informations whay it ws rejected, they made thier profit by keeping our money with them, Don't get trapped by these scammers sty away
Isaac - March 25, 2024
Not a scam. Just for some reason some address’s were giving me errors, but I just had to try different ones
MONICA - March 12, 2024
CEX IO. At the beginning, the platform allows depositing money without any issues to invest in cryptocurrency. However, when attempting to make a withdrawal, it is not possible to withdraw, and if a withdrawal is successful, THE MONEY IS LOST and never reaches its destination. I made two withdrawals, one to my bank account. They recorded a successful transaction number, but the money never arrived at the bank. Similarly, with EPAY, they claim a successful transaction, but the money never arrives. In this last transaction, it was even more suspicious because my EPAY email is different from the one on CEX IO, and curiously, the confirmation email supposedly sent by EPAY was sent to the one registered on CEX IO, something EPAY never does. This leads me to believe that it could be a possible SCAM.
lukasss - March 7, 2024
SCAM
Farouk - December 27, 2023
Fake site. Register and try deleting your account. They won’t allow you because they wants to scam you
Watson - December 16, 2023
They just got my aunt for $200. They are not legit at all.
Dylan Craig - August 3, 2023
I went through hell before I could withdraw my money from their platform, other times I discovered my funds were missing. After I placed my withdrawal it was taking forever for them to credit me and their support was not responding either. I was only able to get help from assetadvice.org who made sure I got my funds in full. This is nothing but absolutely scam. Stay away from them!
Hamad Ali - August 2, 2023
Total Scam!!The platform will hold your money and you will never get back.
They are not registered in any reliable country.
All the 5 stars rating you see are fake to hide the reality.
Check the reviews in other websites
Hamad Ali - July 15, 2023
Total Scam!!!Be aware don't put your money in this platform, you will not get back ever.
They don't have costumer service, don't reply on emails.
Dmitry - April 12, 2023
CEX is going to breaking bad. They hold money, slow verification process without any reason behind.Stay away from this platform.
Jack French - November 27, 2022
I have $250 at hand ,I would love to trade in your platform. If you can help ,because I don't know how to trade
Joe - October 13, 2022
Is biggest scam in crypto world, first of all they are not regulated as they are saying, they are saying UK based but run by Ukrainian scammers, Stay away from this fraud exchange, once you have deposited let say less than $100 or $200 ok but as soon as you deposit any higher amount these fraud immediately block your withdrawal saying verification even you are fully verified with them prior, and even after sending verification documents these frauds will never pay you money for weeks and months and no one, I repeat no one should deposit a single penny to these frauds, use coinbase, Gemini, bitstamp, binance like reputed exchanges and not these frauds.
Mse - October 13, 2022
They are a scam.Beware
Thiefs - June 10, 2022
They scammers. Blocked 2000 eur from me, I’ll never see that money
Piotr Markielau - June 4, 2022
The exchange blocked my money on the basis of my nationality. I am a citizen of Belarus, although I have not been there for more than a year due to the political situation. I spent 67 days in prisons for protesting against the authoritarian regime of Belarus. Everyone of my family, except for a 10-years-old brother, was at least once arrested and tortured in Belarus."We will follow the sanctions that are being implemented. As soon as they are lifted from your country" — this is what they wrote.
But there is no sanctions imposed on me. Sanctions are imposed on Mr. Putin, Mr. Lukashenka and their friends, not freedom fighters who suffered the most from the post-soviet authoritarian system.
The company illegally holds my money. Since my funds were frozen, their price dropped at least 200%, plus, of course, they don't pay me any interest for holding my savings.
Such behavior is absolutely unacceptable. Harassing the weak, people like me, who first had to flee from the regime to Ukraine, then had to flee from the regime for the second time, people who have little rights abroad, is immoral.
I am open to communication in relation to this matter with media. This company shouldn't get away with it.
P.S. The list of documents I attached (I might forgot to include some here):
- Rental agreement in Prague, Czech Republic
- Resident permit in Prague, Czech Republic
- Vodafone bill in Prague, Czech Republic,
- Parking permit in Prague, Czech Republic
- Laboratory report in Prague, Czech Republic
- A letter from the Ministry of Interior in Prague, Czech Republic
- Bank statement
- List of bank transactions
Jakku - April 10, 2022
Do not use. You can trade and buy but when it comes to withdrawing, they suddenly need you for advanced verification and asks you for all your details again, and all your deposit history dates, and screenshots of your personal cold wallets or other trading platforms you use to verify that the funds or cryptos came from or are deposited into. Not recommended unless you are willing to provide all your personal info for “KYC” purposes but after providing all those, they still want more info. Beware!!!! X100
Stacey Thorley - March 16, 2022
Good broker
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