Description
UpdateA hosted web-based E-Wallet used for sending, receiving and storing bitcoins. This is not to be confused with the data structure in the blockchain which is also named coinbase.
The service aims to be the easiest way to get started with Bitcoin. Its service is modeled to provide an experience familiar to those who are comfortable using PayPal.
Reviews
Write a reviewJohn Sheehan - October 12, 2017
ZERO customer service. Worst. Don't bother wasting your time and money on this ridiculous business.
coinbasescam - October 11, 2017
coinbasecam
adeen - October 11, 2017
not as expected
robys dac - October 8, 2017
what a scam; easy to put money in, crazy impossible to take out; don't use this service; luckly I put just 50 pounds and I am not able to take them out.
cheaters - September 29, 2017
cheated me ripped off
Cyber - September 29, 2017
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Whitney - September 23, 2017
Coinbase is scam friends! never trade with coinbase! I have a better way. Buy or sell bitcoins online without verification and registration from https://liviacoins.com They offer great prices and very fast services!
Ray - September 20, 2017
to Dan:hey Dan, thanks for pointing out the No withdrawal policy for Canadians. I guess you saved me a lot of hassle, i was just about to click Yes and submit my credit card to them . I canceled.
anyways, Dan if you want i like to buy a little bit of your coins, i am in Toronto, let me know if you want to do that. thanks
Y Kim - September 20, 2017
People dont use coinbase they are scam !! they steal my money!! they this disabled my account for no reason and never response 3month!!
Kel - September 20, 2017
Switch to a different cryptocurrency exchange immediately. When the system works, it works. When it doesn't work, NO customer support. Run away. I'm trying Kraken. We'll see how that goes.
Dan - September 13, 2017
ATTENTION CANADIANS!!!Do yourselves a favor and avoid using Coinbase if you wish to use the exchange to sell BTC. Coinbase does not offer Canadians a SELL option. I wish someone would have pointed this out to me before I transferred a number of bitcoins to them. After your BTC land easily in your Coinbase wallet (no restrictions incoming) you will find that you are severely restricted as to how many you can send back out. I am currently restricted to sending $1200 a day back to my core wallet. I sent my Coinbase wallet over $40,000 worth of bitcoins. At this rate I will be paying a large number of transaction fees to get my Bitcoins back. It will take me over a month to get my BTC back not to mention that I could have been trading elsewhere with these coins. Coinbase has caused me significant financial loss by not clearly stating on their website that the SELL option is NOT available to Canadians. The customer service at Coinbase takes several days according to their website.
I guess I'm the idiot in this case for trusting the largest North-American exchange. Just because they allow you to send them your BTC for 'safekeeping' doesn't mean they will treat you with dignity or necessarily allow you to take advantage of their services.
Brett David - September 5, 2017
I am writing a reveiw regards to Coinbase and I feel it is certainly necessary! My main priority is to be as honest as possible to help others make a sensible decision going forward as I can see there are hundreds if not thousands of reviews that can make your mind go all over the place ! I decided not so long ago that I would like to get involved with bitcoin and ethereum and other crypto currencies and that I have a solid bit of money aside that I am willing to risk ! After educating my self like every newbie does about wallets etc and where to buy BTC and ETH and where to store it ! It certainly become aparant to me that knowwhere can be safe storing your crypto coins as hacking seems to be happening more than rainy days in london ! With a respectful amount of money now converted in to crypto , I am sure you can appreciate that worrying about being hacked was certainly crossing my mind constantly ! So now after being excited in getting involved with crypto my experience is turning in to a panic of being hacked or the exchange or hot wallet which is holding my coins being hacked ! So at the time I was holding my bitcoin in blockchain.info and also was reading how they were hacked ! I educated my self further and had seen how bitpay had been hacked which also was a place where my coins were stored ! This allowed to just think know where is safe ! I was reluctant to put anything in with coinbase as I could see endless amounts of reviews and to be honest 90% were bad reviews ! How ever I could see they are a legit company and with a hefty amount of backing so I couldn't work it out how ever you have to believe reviews right ? How ever they had never been hacked directly ! And I can see they offered (offer something which I needed ! A vault for my bitcoin ! I took a leap of faith and transfered all my crypto there eth and btc and put the btc in the multi sig vault as it clearly said this vault choice gives me full control which is what I wanted and is also hack proof and if coinbase goes bust I'm covered ! Also the fact that all digital currencies are insured ! So for me it made sense to have all my crypto there because god forbid something goes wrong I am covered unlike other places! Any with all the bad reviews I still wasn't convinced I made the right decision ! So after a little while passing with my eth in the wallet of coinbase and btc in the vault , lots of articles on google circling about coinbase and their complaints list is through the roof ! I honestly worried and though I am screwed and I won't get my money out ! So I though you know what let's try and withdraw all my eth and see what happens ! So I did ! And it worked immediately and landed in my other wallet straight away 😅 Releif ! Next ! I started reading about the multi sig and honestly that's when I thought I messed up as I could see the reviews were horrible and many amounts of people stating they can't get to their crypto when they wished to do so ! I submitted my withdraw from the multi signajd as stated before hand while creating the safe that any withdraw has to go through the process of 2 days before being released ! So I waited patiently and anxiously waiting for the 2 days to arrive ! When the 2 days was complete it then went to pending mode ! As stated in their website ! Still for some reason after seeing reviews again I panicked and thought I am screwed my money is gone ! After 20 mins by bitcoin balance is updated I then test withdraw the full amount and no problem at all! Yes like all these exchanges there is a feee for the transfer ! But tbh I couldn't care less ! Moral of the story ! Coinbase is bloody brilliant ! And can't recommend them enough and I'm actually shocked about these endless reviews because I actually put it to the test for myself and am so glad I did ! Coinbase is brilliant safe efficient and secure ! Any tips to people that have had a bad experience or to new investors using them for the first time is to not associate your account with any gambling and make sure you verify your account fully with documents just like you would with any regulated financial institute ! Apologies if any grammar is not on point ! I am typing this on my phone and I it's a long review and tbh I can't be bothered to go over my review again to check for mistakes :)
Hassan - September 4, 2017
the worst cryptocurrency exchange ever. insanely slow. massive greed with high transaction fee. No customer service at all. i send tens of help requests and they get back to me after 2 months. i had a very bad experience with them and finally I stopped using them at all which I highly recommend for all my fellow cryptofriends. I expect they will go out of business by 2019 when another cryptocurreny exchange with similar business model opens in the US. If i could do it, I would rate them zero star. they very bad, greedy and disrespectful people.
John - September 3, 2017
STAY AWAY FROM COINBASE!!! THEY STOLE MONEY OUT OF MY ACCOUNT!!! THEY ALSO TRIED TO TAKE $2500 OUT OF MY CHECKING BUT I WAS ABLE TO BLOCK ALL TRANSACTIONS FROM COINBASE BEFORE THEY WERE ABLE TO DEPOSIT INTO MY COINBASE ACCOUNT WHICH WAS SUSPENDED!!! THEY SUSPEND YOUR ACCOUNT THEN TRY TO STEAL YOUR MONEY!!! IF YOUR ACCOUNT IS EVER SUSPENDED YOU MUST CALL YOUR BANK AND HAVE THEM BLOCK ALL TRANSACTIONS FROM COINBASE.COM!!!
Run. - August 31, 2017
If banks provided the same service as Coinbase, I am suspect that fines would be imposed upon Coinbase.Coinbase made 3 unauthorized charges to my credit card for $600. In addition, I have not been able to sell the tokens I purchased on Coinbase because their App and website will not function properly. I have sent at least five requests for help with no response.
I wonder whether Congress or a federal regulator is aware of the problems people have expressed on this website. To make matters worse, I went to coinbase's headquarters address listed on its website to only find a shut down store front.
I have decided to write my Congressional representatives and the Consumer Financial Protection Bureau. l am hoping that helps. Americans need an exchange that they can rely upon with live customer support. We now have another market where average Americans can not participate in the opportunity to create wealth.
MS - August 31, 2017
My transaction is dated 2nd Aug 2017 STILL PENDING!!!code: GNRUM3BK
COINBASE DID REPLY ONCE ONLY SAYING THEY HAVE A PROBLEM AND I HAVE TO WAIT MORE
ARE YOU F**ING KIDDING ME!!! 1 MONTH TO HAVE MY MONEY BACK BECAUSE YOU HAVE A SYSTEM PROBLEM???
A BILLION COMPANY THAT HAS ‘SYSTEM’ PROBLEMS???
THERE MUST BE SOMETHING ELSE, BE AWARE!!
I withdrawed 15k and NEVER CAME BACK TO MY BANK ACCOUNT!!!
PROVIDE YOUR POSTAL ADDRESS AND A REFERENCE PERSON FOR MY LAWYER DOCUMENTS!
Xiaolei Jin - August 30, 2017
Scammers.My first purchase was duplicated, so instead of investing 1000€ I had 2000€.
Then they sold automatically my ETHs when arrived to 700€... Surprise! I tried to buy back, but then said I have no EURs...
When I complained they blocked my account, and after several weeks, they reactivated it and magically is working now. Of course, ETH raised and I lost most of my money...
A completely scam. BTW they are the same as GDAX.
Jason - August 30, 2017
Stay away from these scammers I deposited £10 they charged me a £1 for the privalige then I made a payment for £5 and they charged me £4 total rip off
William - August 28, 2017
yea be very careful with this company.YOU CANT GET YOUR MONEY OUT AND THERE IS NO SUPPORT!!!
STAY AWAY!!!!
Chris w - August 23, 2017
Looks like a scam to me...and I have seen scams before. So easy to deposit money and get yourself verified and easy to trade within their website...however, try getting money out. Support is non-existent, no phone number to contact anyone. Why would a company, who apparently have received large funding, not have a support line to quickly resolve queries.
