Reviews
Write a reviewNith - November 23, 2017
I'm using Cex.io since 3 month ago.I never have problem with losing money.
one time I did bank transfer, 2000$ but I forget to add transaction fee, so first they rejected but after contact them by email they add credit to my account with minus transaction fee. So no problem with bank transfer around last one month.
And this month me and my some of my friends bought Bitcoin through Credit card and no problem with sending BTC to other exchange.
On monday this week I also withdrawn 500$ via Visa card and a bit delay around 2 days. This time I also sent them an email because everytime I withdraw via Mastercard, i received money in real time.
I never lose money with this exchange!
Manchini - November 22, 2017
As for regular trading, Cex.io is definetely good. Orders are executed excellently fast - the same thing about withdrawing to the card. But it was a bit of a challenge to get through verification with them. You have to take piles of pictures with your documents to pass it.
SK - November 22, 2017
Lost may all money with it, Its SCAM stay away
Shoaib Ali Sabir - November 21, 2017
My id is up110742434I have emailed 5 to 6 times to support center but they are not replying
My problem is that i made deposit into my cexio account of about 103 usd and the deposit has been deducted from my bank account but it is still not on my dashboard please reply soon i also have the deduction proof of 103 usd
Sharma - November 20, 2017
C-cex users beware from Account Hacking CCEX seems to be facilitating hacking of their user accounts and transferring the token to their own wallet. Briefly, My CCEX wallet (0xb2f64126668b18644736985065b1b1ebfc3dca0e) on CCEX exchange seems to be hacked by somebody and the balance of my 3560.40851187 MCAP transferred to C-CEX main wallet (0x93e682107d1e9defb0b5ee701c71707a4b2e46bc). Moreover their support is of no help. Below link has the transaction details https://etherscan.io/tx/0xee3f4e849887c967a6beaf7603165c1e5303cad7856dfef46edd7391508a372f If someone from their team is ethical and prudent enough to understand my concern then kindly refund my tokens or else it would prove you are the ones getting users wallet hacked for your own benefit.
F. Arshad - November 20, 2017
I made the colossal mistake of trading on this exchange. Like other users have reported, they have no problems accepting your cards msg your transfers but will use every tactic in the book to delay your withdrawals. I transferred $1500 to their account when I didn’t know any better and have been sending them daily emails for the last ten to fifteen days to credit my cex account with that amount it refund it and have received no response. They are not even letting me transfer my BTC to any other exchange and repeated emails get no real response except an automated response asking for patience.DO NOT USE THIS EXCHANGE
Jennifer - November 20, 2017
Hi, I am have been having problems with CEX also & they are very insulting.They have no problems taking money out of my credit card & bank card, but they have a fuc%!ng excuse every time when I ask them to withdraw. Then I asked them why can't I send my bitcoin to a
different wallet they don't even answer the question like I didn't ask it!!
The keep claiming it's the Bank, Violation of law but when I call my bank they say everything is fine.
I will be filing a report to the police also to have these FRAUDS shut down.
It's these type small minded theifs who give crypto-currencies a bad reputation & slow down the potential growth. Why would I ever want to invest in crypto after having an experience like this & possibly loosing 800 bucks? I would much rather keep my money in my trading account even if it is in the hands of greedy bankers. I'll stick with the devil I know for now instead of the one I don't lol.
I'm so upset because I love the idea that is being pushed forward, but cex just killed my vibe seriously.
GOOFS
joe bay - November 18, 2017
last year ...i registered in cexio...and up to now...there is no problem...id deposit instant...and in widrawal 2 to 3days my money is in my bank...and in support..they reply also.....if any problem.they fix it...as soon as they recieve the message...so i dont it is scam.....more blessing Cexio..and God bless
ScamAlert - November 17, 2017
I have the same issue like most CEX.IO customers. They allowed me to transfer bitcoins to them without any verification but now purposely delay time with verification of identity and checking of a bank card, send senseless automatic replies to e-mail and actually illegally keep my money without possibility to withdraw money to my card. Also they required too much documents for verification even if the customers do not wish to make a deposit with bank card but just want to withdraw money to the card. It looks like very suspiciously and i guess they just collect customers data for their future crime by using stolen identity data or just sell data to another criminals.
I appealed to the British police already on this matter and I recommend that all victims immediately contact police too. The more appeals the police receive, the sooner they will open a criminal case against CEX.IO and their founders.
To apply a complaint please visit https://www.actionfraud.police.uk/report-fraud-about-you
Mia - November 17, 2017
I also had problems with depositing money on cex.io account, but the delay happened on the bank side. My bank was not letting any funds to be withdrawn, due to the dual conversion protection that I had to turn off. It took quite a while for me to figure that out.
Bogdan - November 16, 2017
Good day I had problems with withdraw USD, waited 11 days, but all the money came. CEX no scam !! Have a nice day, everyone
Vineet Sharma - November 15, 2017
C-cex users beware from Account HackingCCEX seems to be facilitating hacking of their user accounts and transferring the token to their own wallet.
Briefly, My CCEX wallet (0xb2f64126668b18644736985065b1b1ebfc3dca0e) on CCEX exchange seems to be hacked by somebody and the balance of my 3560.40851187 MCAP transferred to C-CEX main wallet (0x93e682107d1e9defb0b5ee701c71707a4b2e46bc).
Moreover their support is of no help.
Below link has the transaction details
https://etherscan.io/tx/0xee3f4e849887c967a6beaf7603165c1e5303cad7856dfef46edd7391508a372f
If someone from their team is ethical and prudent enough to understand my concern then kindly refund my tokens or else it would prove you are the ones getting users wallet hacked for your own benefit.
cex.io new account, - November 14, 2017
hey there, could some one give me his opinion if i must start with cex.io passed on his experience with them,
Chrismart - November 13, 2017
I'm not impressed with their delaying tactics. I can't withdraw from my VISA credit card and also haven't been allowed to open a bank transfer for some reason. saying a compliance office will revert. How is that possible when I can't even fill details to open a bank transfer???? Since Friday the 10th all i get is we have escalated this to the relevant department. I'm hoping they will resolve this soon so that I can withdraw my sales when ever I want smoothly. I'm hopeful that the delay is because of the weekend and a spike in queries etc. ##- Please type your reply above this line -##
Your request (386635) has been updated.
You can reply directly to this email or send a reply here https://support.cex.io/hc/requests/386635
Bill D
Bill D (CEX.IO)
Nov 10, 08:04 GMT
Dear up109624972,
I have escalated the query to the concerned department. The officer in charge will look into this matter and get back to you soon.
Your patience will be highly appreciated.
Best Regards,
Bill
Support team
hart - November 13, 2017
Seeing all these reviews.I wouldn't use their exchange place.
pirateal - November 11, 2017
SCAM ALERT!!!!dont use debit thay will keep you cash you a credit card only as you can refund but people are getting scammed with them on cex.io also thay take the first payment but keep the 2nd SCAM ALERT lost $1200 USD into there Beneficiary name: CRYPTO SP.ZO.O
Beneficiary address: ul. Polna 2 05-816 Michałowice Mazowieckie, Poland
Beneficiary’s bank account number (IBAN): PL11929700058065009120345516
Beneficiary’s Bank name: Bank Spoldzielczy w Skierniewicach
Beneficiary’s Bank address: ul.Reymonta 25, Skierniewice 96-100, Poland
Beneficiary bank SWIFT: POLUPLPRXXX
SCAM ALERT!!!!
SCAM ALERT!!!!
SCAM ALERT!!!!
Support - November 9, 2017
They have a good customer support that gives very detailed information. Responses were quite fast, though they are obviously experiencing high pressure from users these times. And especially I love their interface. It’s really easy to get used to it.
Denis - November 8, 2017
Don't invest with cex.io. scam site. Deposits are easy but YOU WILL NEVER GET YOUR MONEY BACK.
Me - November 7, 2017
I am only here to correct my previous review!Once you press withdraw...CEX.IO has 20 days to process it!
I must say that during this period I was very upset with the lack of support and contact from CEX.IO
Final result I got back my money but it was stressful!
Still I think it is a very expensive and slow broker...but somehow trustworthy(from my experience)!
Wakel Heny - November 7, 2017
Hey where is my money? no reply no support SCAM??
