Reviews
Write a reviewR. - August 24, 2018
My money was stolen from account and I will never see them again... it was just 200$ but for someone it can be a huge amount... and support team acts like professionals but do not want to help me at all... I totally do not recommend this exchange.
Taylor - August 16, 2018
Paid $143.43 on 9h August and now I tried transferring the BTC to an actual Bitcoin Wallet and it says contact support won’t let me withdraw the funds at all I feel like ive been completely ripped off and can’t get money back.
Markus - August 6, 2018
TOTAL SCAMER...STAY AWAYYYYYYYYYYYYYYYYY
Mcgonical - July 30, 2018
Changed phone and wanted to disable 2FAI have done this once succesfully about a year ago and had no issue with service
They were good in fact (Thanks Nick)
My trades with CEX were all good, and depositing and withdrawing funds has been good
I need to disable 2FA again and its been an absolute nightmare
I have had six support calls and have got nowhere
The support desk has been a disaster
I keep getting emails saying i havn't provided info, but i have and i can prove i have
Having successfully done this before , without any issue i cannot understand why its so hard
I like CEX IO
However this experience has turned me right off
I do not think they are being fair or reasonable. If you get Stefi , request someone else
I think she may be closing all open jobs to boost her KPIs
My trust in CEX has gone way down, im getting a bad feeling about this
Shaf - July 21, 2018
Never do Margin trading with them, their bot will close your position without informing you, and you end up in loss. they have loopholes in their terms and conditions which no one reads and understands but, they have their own interpretation. Basically they close your position when it is available to them and loss for you.
Chyke - June 26, 2018
SCAMMERS! Fraudulent to the core. Invested money and my "SELL BUTTON" disappeared! Don't do anything with them except you have some extra cash to throw away!
Alex Varley - June 23, 2018
They wasted my time by saying I could get £25 on an item and they tell me to go back the next day, so I did and they totally blow me off
Andrew wylie - May 14, 2018
CEXIO have also stolen £10k of my money!I did a swift bank transfer in December so 6 months ago!!! Patiently waited and waited, gave support absolutely everything and more than they could possibly need to get this money back to me. My bank has attempted two recalls both rejected by their side.
I have now filled a police fraud report and in the process of have a solicitor approach them!
My first time to be a victim of fraud, all very annoying!!
My CEX id is up114723055 but you should already know me very well support team!
Stephen - May 6, 2018
rating 0I invested the bare minimum to work through an investment opportunity and CEX failed in every respect. They're thieves; plain and simple.
DanK - May 1, 2018
Ticket: 712614Waiting almost 3 months to solve my ticket. All required docs were subbmited as per their request , but these guys just dont want to resolve my ticket=)) I am really interested how much more time they would need.
Lets see
meros - April 30, 2018
I got scammed!!
Ed - April 25, 2018
I did a bank transfer 3 months ago and it has not been credited yet.I even sent them a proof of transfer from my bank (a document requested by CEX) and they said they don't have the money.
Rob - April 21, 2018
AVOID CEXIO EXCHANGE LIKE THE PLAGUE, I HAVE HAD NOTHING BUT TROUBLE WITH THESE SCAMERS, I SEND COINS THERE AND DID NOT ARRIVE, THEY BLOCKED MY CREDIT CARD FOR NO REASON, I ASKED WHY AND THEY TERMINATED MY ACCOUNT.
r1k - April 14, 2018
*** This is the wonderful response I got from the fantastic CEX IO Team ****Dear up118865766 ,
Thank you for the updates.
We apologize for inconveniences caused.
According to your account history, you have placed 2 orders to buy XLM, that were executed immediately, therefore your transaction couldn't be cancelled.
In case of any other questions, please let us know.
Best regards,
Nanna
CEX IO
Support Team
Steffy Nicole - April 5, 2018
CEX IO Customer Support +1(855)750-0786 Is excellent24*7 Free Support Staff
James - March 30, 2018
truzed
JMK636099 - March 29, 2018
CEX have not yet returned my funds. They said they asked their bank to send them to me on 8th Feb and it takes 20 working days but it is still not arrived. They are now ignoring my emails for the last 2 weeks. Can someone please advise where I can report this as I feel this is theft. My funds should have been returned by now. I would advise everyone NOT to use this company.CEX - if you read this my request is 551647. If you can let me know what is going on I would appreciate it as currently my conclusion is you have stolen my money. The amount is £20,000 and this was my full life savings - you have now caused me great stress.
I have posted this on a few review sites and it has made CEX prompt an email response to me. Their email to me was generic and provided no further information. They have had my £20,000 since November 2017 and still not returned it to me.
This company is a fraud and will steal your money - DO NOT INVEST WITH THEM
MCA - March 28, 2018
Put some crypto worth a few hundred dollars there (transaction clearly shown in history log there).After some weeks: Balance = 0
No withdraw/transfer transaction shown in the logs!
Supportmails weren't answered.
Total scam - avoid this site!
Chris - March 24, 2018
CEX deleted my email account. Then tell me it was never registered. Good job I had Two email addresses registered or would have lost all my bitcoins
anka - March 22, 2018
several times used no problem
