Description
UpdateA currency exchange, which operates a BTC/USD market with support for various currencies for deposit and withdrawal.
Reviews
Write a reviewJohn - February 19, 2018
I sent verification documents over 2 months ago and they have not been processed yet. I email them and never get a reply. I wonder if they are a real company or a scam?
DOdoubleG - February 15, 2018
Very good exchange. Fast verification and smooth deposits and withdrawals.
Vosdost - February 6, 2018
They have stolen my 90.000 USD.Did not credited after SWIFT.
BistampUserFor4Years - February 2, 2018
They blocked trading and withdrawals with no explanation.I was stupid to make a (fortunately) small deposit before realizing that cryptos are hostage now.
Yeah, deposits are not blocked!
Very smart trap.
Mat - February 1, 2018
They dont even bother to answer to open support ticket, no response to email is well, phone number is a joke, Can not get in touch with them from 31.12.17 !! for me not trusted company
Ronan - January 31, 2018
Bitstamp sucks, they don't ask me on my ticket , don't activate my accound . I really don't recomend this shit for anyone. Bitstamp ITS SCAM .
Bitboi - January 30, 2018
I've used both bitstamp and kraken as fiat exchanges.Bitstamp EUR withdrawls process in a day or less.
from kraken it usually takes two days.
Michel Colman - January 27, 2018
Just as a counterweight to all the panicking here: Yes, Bitstamp is very slow in processing fiat deposits/withdrawals, and they often ask for extra verification at precisely the wrong moment and then take a long time to verify it before releasing your funds, but one thing they don't do is steal your money.I was getting quite worried when I had initiated a large withdrawal and it was still "processing" after almost two weeks, with no answer to my support request asking for an ETA, and then reading all these "they took my money" messages here, but after just under two weeks it finally did arrive on my bank account just fine.
It would be nice if all the people complaining "they took my money" would come back afterwards to confirm that they did, in fact, end up receiving it but it just took some time. Yes, it's annoying. Yes, they are overly zealous in making all the legally required anti-money-laundering verifications. Yes, they are slow. Yes, you may lose a perfect buying opportunity while they are processing your money. But no, your money is not lost.
By the way, crypto withdrawals and deposits are much, much faster. Ripple took mere minutes to transfer to Kraken, for example. So if you really want your money out quickly and you have a different provider that offers faster withdrawals, just buy some crypto in Bitstamp, send the crypto over, sell it for fiat again and withdraw.
Add - January 27, 2018
My deposit in 7 hour
Fishy company - January 27, 2018
Verification takes forever. I hope they don't see my ID to somewhere else. Very fishy!!
claire - January 26, 2018
totally screwed, unable to handle the demand, accumulate tickets for deposits held in limbo etc. My SEPA deposit from Jan. 18 is still not on the account and no response to ticket from cust. support.
Add1997 - January 25, 2018
No more Bitstamp I have account with bitflyer
With in 10 verification
World large xchange
Ldd2974 - January 22, 2018
O lucky 10 week still not verified I just joined Bitpanda
Filthy scholar - January 21, 2018
Yeh...good luck getting verified. 5 weeks and still waiting. Rookie company that will not last.
bitstampscam - January 21, 2018
Absolutely do not use this service. They will take your funds and then completely ignore you. HOW DO I GET MY MONEY BACK?!!?!?!?!
Lost my money - January 19, 2018
Asked for a wire to be processed on Dec 27.Haven't received my money and the balance already went down to ZERO at Bitstamp.
Be very careful. It is a scam!
Patrice - January 18, 2018
You cannot cash out or withdraw on bitstamp anything more than $10K. When you try to withdraw the USD or EUR a person from customer support will contact you saying "PLEASE PROVIDE THE DOCUEMTNS FOR SOURCE OF YOUR BITCOINS", this is a regular KYC procedure done to all customers. The list of documents to provide is huge. Despite that I put all documents together (remember this is just for $20K withdrawal) they are still asking me for some sort of digital signing technique that nobody supports anymore. They say the account cannot move any funds without full and complete "KYC" which is impossible to complete. THE BIGGEST PROBLEM is they never mention this BEFORE you deposit!!! It's crazy!! Now that the money is IN THEIR HANDS they will ask for KYC that is pretty much impossible to complete. Seriously, they are asking for the source of my bitcoins? Why don't you fcking look on the blockchain?Basically impossible to withdraw any significant amount of fiat. Stay away.
Ripple Fan - January 18, 2018
if any one else is having the problem of not being able to "sell" the shares off in their account for any of the Bitstamp currency please let me know. I can see there are about a thousand people on here asking where their money is at cause their withdrawal hasn't been completed but just wondering if anyone is having the same problem of not being able to "sell" any shares
Ripple Fan - January 18, 2018
I am reading a lot of negative press on BItstamp. I have never cashed out but I signed up when xrp was around .20 cents before all the chaos and frustrated new users that can't get verified.ONE PROBLEM: I have taken most of my xrp off the Bitstamp website BUT I have left 2200 shares on there. When I go to try and "sell" them right now it will NOT allow me to. My cash balance is reflective and moving up and down with the price off xrp it fluctuates BUT again when I go to sell it says "0 shares available" it never did this to me before. I am wondering if they will not allow a sell due to the recent crash. Crazy though.
Kaykay - January 17, 2018
All true indeed. Its over for bitstamp
