Description
UpdateBanxa is an internationally compliant fiat-to-crypto gateway solution for exchanges, wallets and other cryptocurrency businesses. We offer global and local payment methods with no chargebacks and easy integration to your platform.
Reviews
Write a reviewSahin - July 3, 2024
Poor customer support service and a completely messy process algorithm...If you are having any trouble with the platform then I hope god helps you because the support team will not!
The platform uses a somehow automatic algorithm that nobody knows anything about in the support team... I was having trouble processing my orders and got the same error code repeatedly. End of the day, I tried to contact the support team but they didn't have any idea about what is the error code and how I fix it. Approximately, they are just saying "Banxa proudly uses an algorithm that nobody knows" and it makes no sense at all LOL
So long story short, if you are lucky enough to don't get any errors while using the platform you can continue to use it. But when you get any errors or have any problems then I hope god helps you because you will not get any help from Banxa...
Johanna - May 2, 2024
Rip off ! All my money disappeared!
Levi - April 25, 2024
Customer service is ignoring me. Sold BTC 4 days ago, btc went out of my wallet immediately, funds did not arrive and customer service is unavailable. Looks like i got scammed.
Ben - March 26, 2024
I'd give 0 stars if I could. My PayID Transaction didn't go through and they said they refunded the money but 2 months later and it's still not in my account. Their service team has dragged their feet. I'm concerned I won't get it back now.
Gjosh - February 23, 2024
Banxa asks for your ID and Photo like other platforms but only to try to steal from you. They somehow got into banking and changed my login info. These guys are thieving criminals. STAY AWAY!
The Tree Man - February 12, 2024
Stay away Horrible Services go to Coinbase or trust wallet
Terrible - January 3, 2024
I wish you could give a zero rating. I use them bc they will buy $35 worth which other places will only do $50. I really hate them… I ordered my litecoin at 7pm, it is now 11:30 pm not even an email or anything. This is garbage. They are garbage. But karma is real.. I just wish I were around when it bites them in their 🤬. You guys are 💩.
Frank Z - December 7, 2023
These guys are a giant scam. Pretend to be protecting your money while they hold on to it. Then give you some BS phone call acting like they know what the F they are talking about. Stay away from these Thieves and Morons.
emilvr - May 4, 2023
I created an order, did the KYC before and they asked for a selfi with my debit card, I even send that one too, and still my order is not fullfiled! I opened 5 support tickets and I get no answer from anyone! if you are thinking about using this service, think again, I'll update here if they process my order. Here is my order ID: 9417084
Karen - April 30, 2023
Order number 9299946. They stole my money. I even went so far as to contact their bank it gets deposited to DC BANK and they told me that they received the order at 11:43:est and actually put in the proper security code to accept my money at 11:45 and 13 seconds and then at 11:47 est they sent me an expire email and will not give me my 600 USDT! They are crooks, DO NOT use them. Support is useless!!
Garry - March 28, 2023
Sold my BTC with these guts 8 days ago, so far no money gas turned up in my account and they have stopped communicating with me. Be careful it smacks of a scam.....
Roman - February 8, 2023
They just took my money from Credit Card and I got the mail about the order is canceled - no additional information!!!! They did not return money after canceling order!!!After applying to support they answerd tnat my card was corporate, but it was my private bank Credit Card!!! Money still not returned!!!
Annoyed - November 18, 2022
This is the slowest exchange... I've had orders take over 8 hours. Support takes 24 hours to respond every time and is not helpful.
Jim - November 8, 2022
Thsy steal money. Say you want to do a 450 transaction it will say it costs ten bucks. Then by the tims you get your money you will only have 390. They have hidden fees.
Complete garbage - October 30, 2022
i dont understand my account is on hold for a reason you guys cant tell me because of the law what BS are you guys pulling here? why cant you tell me why my account is on hold? i been using your service for few years without any problems and now no help, no support
Tom - October 4, 2022
Thieves and Bad customer service! They have not refunded my money, it's been almost two months. Tell me they've sent it but won't show proof.Best to just stay away.
Andrew H - March 29, 2022
Absolutely useful. Effectively stole my money for a week until i gave up and had the bank reverse the transfer.Support is useless.
TrueD - February 17, 2022
They say my creditcard failed, but money is taken out of my account.Bank says card did not fail.
Money gone!!!!
Wolfgang Gunbert - August 24, 2021
WARNING! I was used to suggest Banxa to my customers for their crypto investments. Unfortunately, they recently started to accept the funds not delivering the cryptos arguing various pretexts, funds never recovered by the customers.This institution is probably in serious difficulty, better take your distance.
Jay - August 24, 2021
Used Banxa and never got the Bitcoins... The money has disapeared, don't expect any support from them!
