Description
UpdateAustralian based Bitcoin & Crypto exchange, trading in AUD, USD and NZD
BTC, ETH, BCH, LTC, XRP, XLM, EOS, PLA, OMG, ZRX, BAT, GNT, REP
Reviews
Write a reviewMaria - December 16, 2019
AutoTrader has made it so easy for me to just buy $100 of BTC every week. Their fees are really low as well, I tried Amber app but it was way too expensive
Jordan Daswell - December 15, 2019
Been using for 3 years, great exchange and low fees. Also very helpful customer support team :D
Daniel Farhan - December 8, 2019
Great exchange and customer support, I use them for OTC purchases and to buy Bitcoin with my SMSF.Easily the most secure in AU and they dont list shitcoins!
Paul - May 8, 2019
Best Australian exchange by far. Great support, good selection of coins and always reliable and professional.The KPMG tax calculator is a very unique offering and AFAIK this is the only Aussie exchange to be insured in case of hacks. 5 stars.
Nick - November 28, 2018
Don't complain about market sell orders. Just use limit. These guys do what they say they do and I have never had a problem.
Samson - September 19, 2018
(previous review September 6, 2018). Yes, regarding the disappearing sell orders (when you place a limit buy order to fill them), I have seen this also. The sell order reappears 30 seconds later with the same amount but $10 higher, assumedly in an attempt to entice you to chase it. Meanwhile their security seems ok & the deposits/withdrawals are prompt. It all works as advertised but the bot shenanigans are poor form. From what I've read they're not the only ones... Check the competition new and old, there have been changes, hopefully they're looking longer range and will shake it up. Time will tell.
Fraudulent Exchange - September 6, 2018
They seem secure/easy enough to use, albeit extremely thin books with no liquidity. The problem is their matching system and/or order books are completely off, or outright fraudulent. And for anyone that doesn't believe me, just login and try for yourself. I'll screen record next time I'm logged-in and post to YouTube.
Lets say the order books on the BUY side are as follows:
Price Volume
8,039 0.05btc
8,038 2.5btc
8,002 0.7btc
8,001 0.5btc
8,000 1.3btc
Lets say I want to sell 2 bitcoins and I'm happy with the 8,038 price in the books. Naturally you'd place a market sell order which would fill against the 8,039 and 8,038 orders. In reality what happens is, the instant you post your market order, those higher buy orders disappear off the books and you're order will go through against the lower orders around 8k. Incidentally, the higher orders never leave the books. It's as if they didn't exist or are ghost orders that can't actually be traded against.
Ok, so what if under the same scenario, you place a sell limit order at 8,038 for 2btc (instead of a market order). In theory, you should take out the first order (0.05btc at 8,039) and a bit of the second order on the books. In reality, these first two buy orders will disappear from the books instantly and new orders will appear lower leaving your sell limit order sitting idle on the books.
Like I said, no need to believe me, try it for yourself. I've run a number of tests and will be posting multiple screen recordings of this to YouTube and social media channels within the next few weeks.
Tom - August 3, 2018
can't complain
Excellent - July 15, 2018
Been using Independent Reserve for 2 years. Nothing but positive feedback to report.
Scam - July 5, 2018
still waiting for exchange, 72 hours has been over but my bitcoin not come at my address
Vince impiombato - July 5, 2018
Looking for another exchange in Australia, it seems that too many bad reviews for my Liking .I find coin spot quite good ,fees may be a bit high but they have not long dropped them ,and made cheaper ,much better but could be better ,but in saying that ,have not had any problem buying selling deposits withdraws
lickspitler - May 16, 2018
Security is good but these guys are over the top plus it's not working properly.tards
B - April 7, 2018
- VERY THIN order books and LOW Liquidity - Not recommended for large volumes.- Only using as an AUD entry since they have a Corporate Account option. Once my buy orders go through, which may take awhile, withdraws will be made into highly liquid exchanges like Bitfinex and Binance.
- Customer Support was fairly prompt with responses.
- There appears to be a lot of fake reviews online.
jacktonly - April 2, 2018
The average exchange. Sometimes it gives an error and hangs, but nothing critical
Tim - March 29, 2018
Deposited $1250. Yesterday the login would not work as their site was not sending sms for login. This meant a buy order executed instead of being cancelled causing me to lose $170. Sticking to Binance from now on. MUCH MORE RELIABLE!!
Carlos - March 24, 2018
No problems so far. Have recommended to friends
Tez - March 19, 2018
Did some research before signing up on exchanges, and this one always came out on top. Have been using for a week or two now and nothing to complain about.Tez.
Mike - March 16, 2018
Best exchange of all the ones I tried in AU
Jase - March 6, 2018
Good exchange best fees I've seen
Sandy - February 28, 2018
I am a real person, with nothing to do with anyone in the company, or with anyone who posted a review. I've been buying and selling cryptocurrencies since August last year. I have signed up for quite a few exchanges. Independent Reserve remains my "go to" exchange when I need Bitcoin or Ethereum , mostly for sending to other exchanges to trade with. I am very surprised at the negative reviews here! IR have a better price than other places, and it's always been very easy for me to deposit fiat money, to buy and also to withdraw the crypto. I really like Independent Reserve - they do everything you want a crypto exchange to do.
