Description

Update

HitBTC is a global trading platform with multi-currency support operating since 2013. Besides trading cryptocurrencies, tokens and ICOs, HitBTC provides proper markets for fiat trading, including USD and EUR trading pairs. HitBTC is a place where both newcomers and trading professionals will be able to trade with ease. It was built on top of modern technologies to provide fast, secure and reliable service. Customers will appreciate fast order execution, convenient ways to add deposit and withdraw and competitive client service. Newcomers will like intuitive user-friendly interface and easy-to-start platform. The key focus is client funds safety. Daily backups of everything, distributed all over the world servers, 2-step authentication based on your mobile device and much more for your security. For professional traders there are quite a number of features: - High liquidity - Core matching engine - No limits for funding/withdrawal of cryptocurrency - Low fees - High-speed software - Large selection of tools - High level of security - The most professional API (4 advanced types of protocols)


Reviews

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- November 27, 2017
Made a ELE deposit over 5 days ago, opened a ticket since then that the funds did not reach the account, still no response to the ticket and no funds in the account. either scam or extremely poor support. steer clear of them as from what i read they have alot of issues and try as much as possible to block you. Proof of transaction: http://www.elementrem.net/tx/0x2e471f597790b954778d3032f046b4f0aeb195c8afb89fd75ebc88a26b71fba3

- November 25, 2017
Bad exchange.

- November 24, 2017
I´ve been using HitBtc for 2 months without any big problem, for two days I could not see my reports, and yesterday, the site was out for some minutes. Today I did some withdrawn, LTC and ETH, It was fast and correct.

- November 24, 2017
Deposited Ethereum, never showed up in my account. Etherscanned the address, it arrived. They moved it to another wallet. 5 Tickets. No Response, Emails...Nothing. I'm calling the police and regulators.

- November 24, 2017
Have had 4k$ tied up at this exchange in an altcoin, cant move the coins between my trading account and my personal account and cannot deposit or withdraw those coins, the problem has been persisting for over a month and I only got a canned response of our engineers working bla bla be patient. all is fine. I have written off my altcoins as a permanent loss, but I want to write this review to help avoid others be involved with this scam exchange. This exchange is a cancer. They work hard on accepting deposits, and adding new altcoins, but dont want to resolve any tickets for withdrawals, Basically they want your money and dont want to give any back. Avoid this exchange unless you like financial theft and irrevocal loss of your funds. There are plenty of other more reputable/reliable exchanges with a range of altcoins to trade on.

- November 24, 2017
They scammed me fuck you hitbtc shame on you for stealing other peoples money

- November 22, 2017
I can't whitdraw my coin..the mail with the link of verification expires after one hour,but mail arrives after two hours ti my e-mail...one mounth..i can t withdraw.. !??

- November 22, 2017
Take a look at the article I wrote about HitBTC. https://steemit.com/hitbtc/@gabrielmotta/why-is-think-hitbtc-is-a-scam

- November 22, 2017
absolute , stealiing my money and not replying

- November 22, 2017
brakes the interface, transactions already 20 hours can not pass. Bans in the chat room for people asking about problems.

- November 22, 2017
**** $44,700 STOLEN. **UPDATE 3rd NOV 2017** **HitBTC being served with subpoena's** This will be my last update. HitBTC has completely scammed me, they reply publicly and pretend to be resolving the issue, or say it's resolved or to check the ticket, it's a lie. They use any mistake you make, a trading one, an account profile one to steal your funds, they stole $130K USD from someone else, I have in excess of 40 messages on my Reddit account of victims from HitBTC. I can no longer further comment my lawyers are commencing legal action on Monday against the known serviced addresses, and shell company addresses, in an attempt to get the real owners behind the operation. We are also applying to a judge to have their bank account frozen, we believe their bank should hold KYC information on the actual owners - not fake nominee directors, that is the hope. Once we have this information my lawyers will be perusing arrest warrants for all the directors it doesn't matter where they are in the world HK, or DK, where-ever they are my lawyers have offices and I am perusing this, client account funded. **If you are thinking about using HitBTC, don't you will loose your money**, just do a quick Google search, they skim money on the side if you use the API, or outright steal from you should you loose your 2FA, email address, or anything else. AVOID THEM. No registered address, and serviced addresses with no license to operate, WHOIS hidden on their domain. They are complete scam, yes they may list tokens first, but don't get lured in use a trustworthy exchange I have lost $44,700 as a result of this, they reply to tickets, and just road block you - asking for one thing after another, non stop road blocking. My money is lost, but you have a choice you don't need to loose yours too, dont use the exchange, HitBTC is a SCAM. -- HISTORY --

- November 22, 2017
I can't whitdraw my coin..the mail with the link of verification expires after one hour,but mail arrives after two hours ti my e-mail...one mounth..i can t withdraw.. !??

- November 22, 2017
You will trade with no problems, deposit and withdraw but one day they will block your account and steal your money, like they did with me and dozens of affected users, .

- November 22, 2017
Never use hitbtc. They are scammers. They stole money from thousands of folks. They blocked and did trading with btg and nem. I am yet to get my btg and nem from these idiotic, unprofessional, idiots. They are incompetent to the core, do not answer support questions. Fucking robbers.

- November 22, 2017
Hello everybody ! I have been invited to testify about my situation with HitBTC. Not long ago i decides for security to chose to implement the 2FA authenticator on my account, a few days ago. Everything was working normally until HitBTC denied me access to my account for no reason. No more access to the account, yet the secret key has not changed, and I have not changed the way I use it, the backups codes never working. So I chose to contact support via e-mail and their forum, I also contacted by Facebook. Now the problem is that support makes fun of me; They asked me to authenticate my account by sending them some transaction numbers about my HitBTC account, which I did very quickly. They recently told me they wanted to help me by turning off 2FA on my account, telling me they would warn me as soon as it was done : 20 November 2017 "Dear Trader, Thank you for the information provided. We will contact you right after 2FA will be removed from your account. Thank you for your patience. Regards, Marguerite Tessier‍ HitBTC Support Team. " Then I received a message saying to me 21 November 2017 "Dear Trader, The issue you reported requires additional investigation. We have escalated the issue to our second-level support experts and flagged it as high priority. We will keep you posted on the progress. Regards, Paola Balzano HitBTC Support Team" And this morning (22/11/2017) : "Dear Trader, Thank you for the information provided. We will contact you right after 2FA will be removed from your account. Thank you for your patience. Regards, Marguerite Tessier‍ HitBTC Support Team" They never answer your questions and send only automatic messages. For me it's a mass scam https://forum.hitbtc.com/discussion/1515/2fa-dont-working#latest https://forum.hitbtc.com/discussion/1530/2fa-dont-working-second-part#latest https://forum.hitbtc.com/discussion/1631/2fa-dont-working-third-part-its-gone-for-a-moment-i-feel#latest Florian Ferlicoq

Tip: 1ATa1xGUYjn6Bv5BAaUK3RPG1MPe4QH7Tm


- November 22, 2017
Still trying to get my coins......they dont actually send when you withdraw....they just dick you around a lot

- November 22, 2017
I want to give them 0 stars. Shitty service. Scam exchange. Ate up all my money . No response from support.

- November 22, 2017
Scam exchange. Took $9000 worth of btc and btg. Not returning it /

- November 22, 2017
Stole ~$1000 worth of alt coins from me and am looking to start up a class action lawsuit.

- November 22, 2017
BTG Withdraw not executed after 24 Hours. TX Adress not showing up in Blockchain....

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