Description

Update

HitBTC is a global trading platform with multi-currency support operating since 2013. Besides trading cryptocurrencies, tokens and ICOs, HitBTC provides proper markets for fiat trading, including USD and EUR trading pairs. HitBTC is a place where both newcomers and trading professionals will be able to trade with ease. It was built on top of modern technologies to provide fast, secure and reliable service. Customers will appreciate fast order execution, convenient ways to add deposit and withdraw and competitive client service. Newcomers will like intuitive user-friendly interface and easy-to-start platform. The key focus is client funds safety. Daily backups of everything, distributed all over the world servers, 2-step authentication based on your mobile device and much more for your security. For professional traders there are quite a number of features: - High liquidity - Core matching engine - No limits for funding/withdrawal of cryptocurrency - Low fees - High-speed software - Large selection of tools - High level of security - The most professional API (4 advanced types of protocols)


Reviews

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- December 14, 2017
Pure scam! The are offering coins that they even dont have...

- December 13, 2017
Hitbtc is a fraud! They have robbed money from people who trade AMM token! Hope the God give them, their families and children with a terrible death! Amien

- December 13, 2017
Here is my story : I bought AMM coins in Hitbtc market and the market price keep dropping and dropping so I kept on buying coins and then Hitbtc lock my account forover 1 week and during this time they deleted all the traces about my purchases, and they withdraw all my coins from the account without notice and without my consent and they accused me of taking part in a scam , and all the transactions are invalid and no refund to be issued 😡 can someone tell me why in the first place Hitbtc allowed the coins to be on the market ? And where is my fault? And why I’m not getting my refund ?im a little confused , I bought goods in a shop then the owner of the shop take my goods back , he accused me of taking part in a scam and he’s not refunding my money .... Hitbtc return the money to the costumers this is plain and simple robbery. You counterfeit the coins in the first place , sold them to me , took taxes , then took my coins and run away with my money

- December 12, 2017
In 02/12/2017 HitBTC issued AMM at 1$, price drop down causing traders to get into a buying them. I bought 6224000 AMM selling other token first to get money for. day before im credit HitBTC with 7,34 LTC and 0,29 eth coin, around 1500 pounds now. Almost all that money i spent on AMM tokens. After couple of hours peoples starts writing the AMM are possibly fake so Im tried to sell them out but i realized it is impossible HitBTC locked main account. HitBTC well aware of the issue, simply shut down withdrawals, so traders could not make their arbitrage BUT left the markets opened for a full day to collect fees from the traders and allowing them to buy AMM. After numerous reports from users, HITBTC finally decided to shutdown AMM trading, apologizing for their error through a supposedly friendly e-mail, telling everyone that they will restore order, accuracy and justice. Moreover, as a “security measure”, HITBTC also prevented every asset to be moved for a full week. After their absolute lack of communication, HITBTC simply decided to withdraw all AMM tokens from my and other users accounts without notice, simply stating by a general e-mail that buyers were part of a fraudulent event which made HITBTC a victim and that they simply took away all “fraudulent” AMM tokens from buyers’ accounts and that they will not provide any refund ! This is pure and plain sight theft. HitBTC never warns traders about something is wrong with AMM tokens. HitBTC banned me so i was unable to warn others. HitBTC broke their support and forum page to prevent peoples see what happens. This HitBTC removed trading evidence of AMM tokens from my account, and same from others. 11.12.2017 HitBTC put back stolen AMM tokens back on the market! I did video evidence when im realized HitBTC is planning to make a fraud. . Please take a look at AMM issue thread on HITBTC so you can get a better grasp of the situation : https://forum.hitbtc.com/discussion/2110/amm-issue-full-refund-requested#latest

Tip: 14NbNk1uYJXD4cSTS789kUSVmn7eZQjdhb


- December 11, 2017
They literally just stole 4 thousand dollars worth of Nem from me. http://www.nomrocket.com/2017/12/hitbtc-stole-four-thousand-dollars-from.html

- December 10, 2017
Super scam. Withdrawal is still pending after 4 days!!!! No support what so ever i tried contacting them 3 times and i get no response. STAY AWAYYYYYYYYYYYYYYYY

- December 6, 2017
HITBTC IS A WELL KNOWN SCAM. STAY AWAY. 14 BTC STOLEN BY HITBTC ADMIN.

- December 6, 2017
hı guys ı lost my device for 2 fa cod ı was reads allots of rewew ı was too fear. ı opened ticket #59407 Hi dear i want to help for İ lost a device with the Google Authenticator İ WANT REMOVE 2FA and access my account please .help me i wait for remove 2fa please sent me email how its gonna be and NELLY answer it Dear trader, Thank you for reaching out! We can remove the 2-factor authentication from your HitBTC profile, but for security reasons we have to make sure that you are the legitimate account owner. In order to prove it, please provide us with the information on your recent account activity, e.g. 2-3 transaction hashes of your latest transactions. Regards, Nelly Marsh HitBTC Support Team me ı give some inform my accaunt but ıt wasnt enough.I dont have a too much data for pass it then i sent id coppy and clearly visible photo of in front of my computer with this ticket #59407 opened. than NELLY from Support team We have forwarded your request to our compliance officer, so you'll receive our reply soon. It might take some time, please forgive us for that delay you've experienced. and in 6 days not too long time Dear Trader, Thank you for the provided information. The 2-factor authentication is removed from your HitBTC account. ı have a EXPERİENCE with HİTBTC SUPPORT TEAM WAS WONDEFULL . THEM ANSWERED MY E-MAİLS WERY QUİCKLY AND BEHAVED İN A VERY RESPONSİBLY. WHY FOR SİX DAYS.?? BUT İT COULD HAVE BEEN EVEN FASTER I KNEW I COULD PROVİDE ENOUGH İNFORMATİON. all ready FAST THANKS ''NELLY MASH'' ''MARGUERİTE TESSİER'' AND ALL HİTBTC SUPPORT TEAM I M HAPPY WİTH THEM. MY EXPERİENCE WERRY NİCE HELPFULL

- December 6, 2017
Why account prompt currency is not available. Can I extract my encrypted currency and token?

- December 5, 2017
100% SCAM . Must hack them!

- December 2, 2017
I have 14 litecoins in wallet and I can't access my account get no response. Very upset. What has happened. I joined last night and wanted to trade my bch and now this morning it won't send authentication code. Not happy my money not yours to keep.

- November 30, 2017
Another one here with ETHs stuck because they don't accept contract. I've been waiting 3 loooong days for a solution, and nothing! Only answer is that they escalated the problem to the second level engineers... WTF! Keep out of here, don't ever commit the same mistake like many of us who believed on this scam.

- November 30, 2017
transfer to main account over 5 BTC disppear. it's over 10 days. so many customers lost coin. we have to chase hitbtc. FBI must arrest hitbtc owner.

- November 30, 2017
scam, never never never

- November 30, 2017
Make sure you do not turn on two step authorization. If you switch phones or lose your pack up code, these people will not help you and will keep all your money. Pretty much a scam

Tip: 1KEzRsZ8W8t58x8mZqJG7u626f7iYJJcUC


- November 29, 2017
Most of the 5 star reviews you'll read here are from fake accounts. HitBTC scammed me - worked fine until I changed phones and needed to reset my 2FA. After multiple e-mails exchanged, the support just dropped off the face of the earth. Absolutely rubbish site, trading is hard enough without further risk.

- November 29, 2017
Absolutely disgusting support. I accidentally sent my Everex tokens to the Ethereum wallet on HitBTC. The following has been hell. Lets begin: Raised a support request (ticket 45336) on the 13th via my account. No one bothered to respond until the 19th, after I requested an update through the public support channel. Once I posted on public support (twice), got a generic response saying that it would cost $100 to withdraw (fine) and if I would like to proceed, and proceeded to close the tickets on the public support channel. Advised I'd like to proceed but pay in Eth if possible. HitBTC said that's fine, and they will get back to me soon with more details (still the 19th). 22nd - Followed up asking for update. Was advised that it needed additional investigation and had been escalated to second level support experts and flagged as high priority. 24th - Followed up. No response 26th - Followed up. No response. 28th - Followed up. No response. Shame because I like their UI, but it's starting to sound like it's all a big scam and my tokens will never be credited. It's an ERC20 token that was sent to an Ethereum wallet, should not be that hard to credit to the right account. At this stage, I don't give a damn about paying in Eth, take it out of the Everex tokens I sent in. I just want this resolved. Will update with new information as it comes to hand, but until this is resolved, I can only suggest that people STAY AWAY from this exchange,

- November 28, 2017
hitBTC is registered in HK I think. I have had coins stolen by them. https://www.hkcompa.com/hit-solution-limited-2510720/ I am raising a complaint to the following agencies. Everyone, please do the same. https://www.police.gov.hk/ppp_en/contact_us.html#tcpu https://www.ic3.gov/default.aspx https://www.actionfraud.police.uk

- November 28, 2017
10 days waiting for ticket #49143 ! New repetitive answer from "SHitBTC" : "Marguerite Tessier (HitBTC) Nov 27, 18:58 WET Dear Trader, Please accept our apologies for such an inconvenience. We feel sincerely sorry for that you have to face such delays and we would do everything possible to not let something like this happen again. We will contact you right after the 2FA will get removed from your account. Thank you for your patience. Regards, Marguerite Tessier‍ HitBTC Support Team" HitBTC, do your Job !!!!! Please resolve #49143 !!!!

- November 28, 2017
Another one scammed by HitBTC reporting in. Lost $5000 worth of crypto. My balance just disappered from my account. There are tons of people everywhere on Reddit, their support forum, Bitcointalk etc. who have lost their money either in the way already described, deposits not arriving, withdraws being witheld indefinitely, 2FA activating/not working anymore, passwords changing, accounts locking up. You name it. All in all, HitBTC has gone 100% scam. Do NOT use it.

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