1.78
638 reviews
Coinbaselogo

Description

Update

A hosted web-based E-Wallet used for sending, receiving and storing bitcoins. This is not to be confused with the data structure in the blockchain which is also named coinbase. The service aims to be the easiest way to get started with Bitcoin. Its service is modeled to provide an experience familiar to those who are comfortable using PayPal.


Reviews

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- October 25, 2018
Do not use Coinbase for any reason. I have tried to contact them for 34 days and have yet to receive a reply from a single customer service representative. 6180 of our customers have accounts linked through Coinbase with us and none of them can contact Coinbase either. Their support is so poor that criminals are now impersonating Coinbase.agents to trick desperate people out of their money. A full description of this entire saga is available at the Prohashing forums, in the post titled "Coinbase does not deserve to be in business," which can be searched in Google. Bitflyer is a much more reputable exchange and we have used them without any issues. They respond to customer support quickly.

- October 23, 2018
My funds have been on hold for 32 days now. I have called and and was told my account would be escalted to a number 10.. No response. All verification has been completed, identity, bank acct, phone number etc. My account says funds will not be available for another 24 days. That is a total of 56 days. Called again and told the system is unavailable. So I have emailed. No response.

- October 23, 2018
This place deserves NO STARS AT ALL. I wish there was a Negative star rating because that’s what this place deserves. This place is horrible and I will never ever do any type of business with them again! If you’re sm negative star rating because that’s what this place deserves. This place is horrible and I will never ever do any type of business with them again and if you are smart you would avoid doing business with this biased by all means! These bastards at coin base are currently holding my money hostage and lied to me telling me that my bank is the reason why my funds are on hold one is not my bank at all it’s all coin base. These people are Ignorant crooks who need to be shut down. I would avoid doing business with these people by all means because they are out to just take your man he ignorant crooks who need to be shut down. I would avoid doing business with these people by all means because they are out to just take your money hold it and trying to make any and every single cent that they can while holding your money hostage and there is absolutely NOTHING YOU CAN DO ABOUT IT! Coin base is nothing but a group of crooks and they need to be boycotted! DO NOT DO BUSINESS WITH COINBASE UNLESS YOU DONT MIND BEING CHEATED OUT OF YOUR MONEY. BOYCOTT COINBASE!

- October 20, 2018
Stay away. They hold your coin and currency for as much is 50 days when you first purchase. It is easy to buy there But try moving your currency off that site it’s ridiculous too many rules. I will never buy anything from them again soon as I can get my funds. In New Jersey you cannot use a credit card to buy crypto and on most exchanges the debit card has very low limits and the only way to use your bank effectively use many times to do wire transfers. For that reason I use Abra as it’s easy to buy crypto with your bank link And things are quickly credited and moved off your account if you want to do another exchange to buy with bitcoin or move to a hardware wallet.

- October 18, 2018
The Securities and Exchange commission should launch an investigation into this company. very shady things going on behind closed doors.

- October 18, 2018
crazy how coinbase is locking everyones account and holding it hostage for 48 hours.This never happens with real money, Coinbase is breaking laws and they will find out now. #SEC

- October 13, 2018
I WISH THEY HAD RATING IN NEGATIVE.... CANT SHOW ENOUGH ANGER ON THEM. BLOCKED MY ACCOUNT WITHOUT EVEN ANY REASON. NEVER DONE ANY TRANSACTION. BULLSHI$. GO TO DIFFERENT PLATFORM AND AVOID THIS GREEDY BIG COMPANIES.

- October 11, 2018
How can I contact coinbase Support? US/International: +1 (805) 308-4581 You can contact us in several ways: ?US/International: +1 (805) 308-4581 Email Submit a request here. For the fastest resolution, please: Submit your request using the email address you use to sign in to HitBtc* Choose the most relevant category and sub-category Provide as much detail as possible regarding your issue Twitter We use Twitter to provide status updates regarding coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter. Please submit an email request for inquiries specific to your account. Phone Phone agents are available 24/7 to assist if you believe your account has been accessed without your authorization. Phone agents are also available to assist with general inquiries about coinbase and your coinbase account. For security purposes, phone agents are unable to assist with account-specific inquiries such as order status, specific digital currency transactions, or your account history. If you require assistance with these types of issues, please submit an email request.? Note that coinbase Support will never make outbound calls to customers. If you are contacted by someone that claims to be coinbase Support, please report them by submitting an email report. Phone support is available 24 hours a day, 7 days a week, 365 days a year: US/International: +1 (805) 308-4581

- October 11, 2018
How can I contact coinbase Support? US/International: +1 (805) 308-4581 You can contact us in several ways: ?US/International: +1 (805) 308-4581 Email Submit a request here. For the fastest resolution, please: Submit your request using the email address you use to sign in to HitBtc* Choose the most relevant category and sub-category Provide as much detail as possible regarding your issue Twitter We use Twitter to provide status updates regarding coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter. Please submit an email request for inquiries specific to your account. Phone Phone agents are available 24/7 to assist if you believe your account has been accessed without your authorization. Phone agents are also available to assist with general inquiries about coinbase and your coinbase account. For security purposes, phone agents are unable to assist with account-specific inquiries such as order status, specific digital currency transactions, or your account history. If you require assistance with these types of issues, please submit an email request.? Note that coinbase Support will never make outbound calls to customers. If you are contacted by someone that claims to be coinbase Support, please report them by submitting an email report. Phone support is available 24 hours a day, 7 days a week, 365 days a year: US/International: +1 (805) 308-4581

- October 11, 2018
How can I contact coinbase Support? US/International: +1 (805) 308-4581 You can contact us in several ways: ?US/International: +1 (805) 308-4581 Email Submit a request here. For the fastest resolution, please: Submit your request using the email address you use to sign in to HitBtc* Choose the most relevant category and sub-category Provide as much detail as possible regarding your issue Twitter We use Twitter to provide status updates regarding coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter. Please submit an email request for inquiries specific to your account. Phone Phone agents are available 24/7 to assist if you believe your account has been accessed without your authorization. Phone agents are also available to assist with general inquiries about coinbase and your coinbase account. For security purposes, phone agents are unable to assist with account-specific inquiries such as order status, specific digital currency transactions, or your account history. If you require assistance with these types of issues, please submit an email request.? Note that coinbase Support will never make outbound calls to customers. If you are contacted by someone that claims to be coinbase Support, please report them by submitting an email report. Phone support is available 24 hours a day, 7 days a week, 365 days a year: US/International: +1 (805) 308-4581

- October 11, 2018
How can I contact coinbase Support? US/International: +1 (805) 308-4581 You can contact us in several ways: ?US/International: +1 (805) 308-4581 Email Submit a request here. For the fastest resolution, please: Submit your request using the email address you use to sign in to HitBtc* Choose the most relevant category and sub-category Provide as much detail as possible regarding your issue Twitter We use Twitter to provide status updates regarding coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter. Please submit an email request for inquiries specific to your account. Phone Phone agents are available 24/7 to assist if you believe your account has been accessed without your authorization. Phone agents are also available to assist with general inquiries about coinbase and your coinbase account. For security purposes, phone agents are unable to assist with account-specific inquiries such as order status, specific digital currency transactions, or your account history. If you require assistance with these types of issues, please submit an email request.? Note that coinbase Support will never make outbound calls to customers. If you are contacted by someone that claims to be coinbase Support, please report them by submitting an email report. Phone support is available 24 hours a day, 7 days a week, 365 days a year: US/International: +1 (805) 308-4581

- October 8, 2018
How can I contact Coinbase Support? US/International: +1 (805) 308-4522 You can contact us in several ways: ​US/International: +1 (805) 308-4522 Email Submit a request here. For the fastest resolution, please: Submit your request using the email address you use to sign in to Coinbase Choose the most relevant category and sub-category Provide as much detail as possible regarding your issue Twitter We use Twitter to provide status updates regarding Coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter. Please submit an email request for inquiries specific to your account. Phone Phone agents are available 24/7 to assist if you believe your account has been accessed without your authorization. Phone agents are also available to assist with general inquiries about Coinbase and your Coinbase account. For security purposes, phone agents are unable to assist with account-specific inquiries such as order status, specific digital currency transactions, or your account history. If you require assistance with these types of issues, please submit an email request. ​Note that Coinbase Support will never make outbound calls to customers. If you are contacted by someone that claims to be Coinbase Support, please report them by submitting an email report. Phone support is available 24 hours a day, 7 days a week, 365 days a year: US/International: +1 (805) 308-4522

- October 7, 2018
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- October 6, 2018
Wish I'd of read this review site before putting my hard earned money into coinbase! They gave me a 55 day hold, do to so called suspicious activity...? I resubmitted my ID, got it verified then went in a few days later and found they still had a 49 day hold on my funds. WTF! After 2 calls and 2 emails all I got was an " I'll mark your case a number 10 which is URGENT", yeah right. 11 days so far with no word. And this is supposed to be the best company for crypto? Ha, no wonder no one uses it but us newbies....once!

- October 2, 2018
They are a bunch of crooks who will money plain and simple! I was using Coinbase as a means to transfer Bitcoin between Nicehash an my Trezor hardware wallet since Nicehash offers the free withdraw option to Coinbase so I figured I'd save on the transaction fee, boy was I wrong! It worked fine for about the first 10 months or so, and then just today, when I logged in to do my usual transfer, I was greeted with a message saying that I could not withdraw MY Bitcoin until I verified my identity. I already went through hell setting all this identity BS up when I first created the account, why the hell is it asking for my ID again?? After multiple failed attempts to upload the picture and feeling completely helpless I phoned "support" which was a complete waste of time as guy simply fed me the same old scripted BS like a robot on autopilot. After getting the runaround for about 10 minutes, I asked if there was any way to simply cancel the account even if it meant losing my funds. Sadly, that isn't even an option since doing so requires zeroing the balance which is impossible since my identity can't be verified. So, now I'm out $72.81 in Bitcoin as a result of this crap. I wish I would have just paid the transaction fee of $0.66 and received my payment, sure seems like a bargain right now! Long story short, DO NOT USE THIS COMPANY! They are a bunch of thugs selling your personal information to the IRS and stealing your funds because their own crappy system locks you out of your account. Lesson learned!

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- October 1, 2018
13 day hold on a $10 BTC purchase made with a FULLY verified coinbase account linked directly with Wells Fargo api. Money left my Wells Fargo account in a nanosecond but I was forced into a 13 day hold. I had opened this coinbase account in 2016 and only decided to finally use it after i was told that bank transfers were now credited instantly. Thank god I made a tiny test deposit and not a real buy. The market has lost 10% during this hold. Add that to the $1 fee they charged and these clowns effectively cost me 20% for this transaction. I can't even close my account until the $8 clears or I will lose that to some coinbase black hole. I have no idea why my Bank Account purchase was not instantly available because they don't answer support tickets. They do have a bot that tries every angle to stop you from opening a ticket, though I don't know why since tickets are ignored anyway. What a nightmare. I never believed all the crap I heard about these morons but now I can believe it. LBC is faster by a factor of 3 weeks (in business days, 13 calendar days). For small buys LBC is vastly cheaper as well. even for substantial buys there are always sellers with great pricing for cash deposits toward $5k+ purchases. Under market price deals are always available in that range and even $500-ish purchases are easy to find with tiny premiums that beat coinbase pricing easily. Run away from these asses as fast as you can.

- September 30, 2018
I wish I could give this awful company -0 starts. They treat retail investors horribly. Why does it take 4 days to withdraw funds to your bank account? I can send a zelle transfer within minutes. This company built its rep off the backs of retail investors and then dumped them for accredited investors. use over the counter and or gemini.

- September 29, 2018
Don't be fooled by the website FAQ pages! They state that a bank transfer typically completes within 5 business days but that is a lie. I added $50 by direct bank transfer. A couple of days later I checked and found that the money was on a 12 day hold. Two more days later I check my bank account which showed the withdrawal. Checked again and funds were still on hold. I contacted support and the would not say why there was a hold, only that there could be many reason for a hold. So, my $$ is on hold for an arbitrary 12 days regardless of how quickly the bank transfer occurs. It is now 9 days since I submitted the transaction with 3 days left on the hold. Apparently I am one of the lucky ones that only got a 12 day hold. I have read other complaints of people having their funds put on a 21 day hold without explanation. I suggest you skip coinbase and continue searching for a different way to buy and spend bitcoin! Coinbase is just not worth the hassle.

- September 28, 2018
Just stay away from it. i wish i knew better before i used it

- September 27, 2018
Inordinate delays for everything, an exorbitant fee for everything. Just sucks all around.

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