CEX.IO is the first and leading commodity exchange in the Bitcoin community. Here you can trade GHS, while they mine you Bitcoins.


Write a review
- January 16, 2017
starstarstarstarstar Unable to withdrawer my bitcoins without changing my email provider and giving them previously submitted details. Cant see why it is a problem with my email provider when it has been OK in the past.
Details requested :-
Old email
New email
Alternative email
CEX.IO BTC wallet address
Account BTC balance (As accurate as possible)
GHS balance on the account (As accurate as possible)
Account creation date
Latest trading transactions
Geographic location / IP address
A photo of a government-issued identification. Examples include a Driver's License, Passport or National ID Card.
A photo of you holding a government-issued identification.
We would like to inform you that we can change your email to a new one only, swapping your primary email to alternative one or the one already registered with us is not possible.
As soon as we receive all the necessary information, we will check your account in order to conduct a thorough investigation of ownership and process your request.
As soon as the procedure is completed, your email will be changed.
Why can't I give zero rating

Tip: 1Q5PfT9qjRe7yZwyeRkBHVkB5NRqdj3Tkz
- January 11, 2017
starstarstarstarstar SCAM!!
They Steal your bitcoins!
Not genuine trading going on there, only manipulation!
use Bitfinex or other more well known exchange instead.

- January 1, 2017
starstarstarstarstar The buying process is not comfortable. I wanted to buy with credit card and the only place where I got them easily is:

- December 29, 2016
starstarstarstarstar I think some user think CEXIO is scam, because they cannot receive the payment.

Please read this the payment policy in here:

You will see there are some countries with withdrawal restriction!

I already did deposit and withdrawal a lots already. Check this photo to see my transaction on 29-12-2016 here

Join CEXIO here!

- December 25, 2016
starstarstarstarstar It seems to be scam. Never trust them.
- December 23, 2016
starstarstarstarstar Just opened an account 3 weeks ago, verification went smoothly after following their instructions, not as difficult as some people proclaim. Website is state of the art, and everything seems secure and intuitive, the mobile app is good and easy to use for buying and selling BTC.

Here i collect some information about CEXIO for some people who are interested with BTC trading and want a good trading service.

CEXIO is London-based bitcoin echange, it has reached $80 million in card transaction for deposits and withdrawals and 800,000 accounts sinces its establishment in 2013. With the United States, Europe, and South America being its main market.

You can connect your Visa or Master Card to buy or sell BTC and ETH, the deposit and withdrawals are processed instantly, at very low cost, starting from $3.80 only.

I just withdraw BTC to my blockchain wallet today, and it took about 1 minutes for the transaction. and withdrawing to my visa also took 1 minutes too. It is fast service for deposit and withdrawals.

This is the real review based on my experience in CEXIO
join CEXIO

- December 9, 2016
starstarstarstarstar This company is very professional and their trading interface is easy to use. I didn't mind uploading my driver's license, bank statements, a selfie holding credit card, and scans of my left and right finger prints. Their how-to-guide made it a breeze collecting and submitting my urine sample. I feel safe knowing that CEX cares about me this much and is there to protect me.
Tip: 1Lgp8a2R6MCTD2YisfKYJNprX3iLa3T2z4
- October 28, 2016
starstarstarstarstar This is not reliable
- October 28, 2016
starstarstarstarstar I dont use 2fa but it question. I dont access my acc. It is not safe.
- October 20, 2016
starstarstarstarstar Just opened an account last week, verification went smoothly after following their instructions, not as difficult as some people proclaim. Website is state of the art, and everything seems secure and intuitive.
- September 26, 2016
starstarstarstarstar My advice to anyone thinking of using this site, do a test deposit and withdrawal with the minimum first before investing any serious amount. Money goes in ok but could not get it out to my credit-card. They blamed my bank and my bank blamed them. It appears to me they want the customers to do to bank transfers with outrageous fees. Support staff are very condescending. Also noticed some weird algo trading, giving these guys money is like getting the cookie monster to mind your cookies. Good luck with that
- September 25, 2016
starstarstarstarstar Though the verification process is quite demanding, the support was helpful and responded pretty quickly. I was able to pass the verification by following their instructions. As soon as verification was done the service worked just fine.
- September 25, 2016
starstarstarstarstar Hi everyone. I've been using CEX for a couple of month, I love their support team - always there and ready to help. I dunno why so many people are complaining about verification, found it very simple as I was able to add my card pretty fast and deposit, with just a little credential from support team, soon I'll start trading on CEX :) thank you guys for improving BTC services, good luck everyone.
- September 22, 2016
starstarstarstarstar One of the best exchange services I've ever used.

Though the verification process looks kinda complicated, I fully understand the importance of it - to avoid any fishy activity.

Support team is great and available 24/7.

Would recommend it to my friends.


- September 19, 2016
starstarstarstarstar I've been using CEX for a few months and what I can say is that their verification process is kind of complicated one, but once you pass it, everything works well.

- September 14, 2016
starstarstarstarstar Payment Card Verification Rejected
Unfortunately, your payment card **** **** **** **07 has been rejected.

Compliance officer's comments:
Unfortunately, we have rejected your card verification application, as CEX.IO has not obtained an appropriate license to provide services in your state yet. You will be informed as soon as we get licensed. We apologize for temporary inconvenience. If you have any questions, please do not hesitate to contact us.

Please, try a different payment method, or submit another card for verification.
For any issues, contact our 24/7 Support Team

Thats the E-mail I got from them after trying to verify my card BEFORE i brought any bitcoin. Obviously, with all of the negative reviews on their verification process and whatnot, I'm not going to keep trying and I didn't send or purchase any bitcoin before hand or deposit any bitcoin into their wallet. I uploaded the photos and did all of that stuff only to get an E-mail like that. Even though I gave my info on my address and whatnot. I live in the United States. You can give it a try but just be warned that if your looking for "instant" bitcoins then this is not the place. If you looking for an "easy" verification, this is not the place. I was expecting some B.S, hence I did not "buy" anything and lucky it was confirm. So there are some states in the United States where they can't provide service to..It would have been nice to know that beforehand, but again, some companies just never learn

- September 8, 2016
starstarstarstarstar Signed up at CEX.IO and talked to the customer support team at CEX.IO. I asked a few basic questions, like "What is your bank relation (Name of the Bank, address, IBAN) for wire transfers?" or "What is your published London address all for - are there people working?" Everything very polite and concise. Unfortunately, the answers were for nothing (meaningless, ignoring the question): all they wanted is me to complete the full Validation process first before I get any reasonable answers to simple questions.

CEX.IO is strongly related to the gaming industry (Kyte Consultants, Malta) and money laundry - next to identity fraud - is also one of the probable business models of CEX.IO.

Therefore: Scam alert. Try to stay away.

- August 31, 2016
starstarstarstarstar Absolute Garbage.. These idiots can't seem to get it together.. You would have thought after a major fraud charge and change or ownership they would have learned theyre lesson. Walk away from this bunch they will overcharge and out right steal your money if your not careful.
- August 23, 2016
starstarstarstarstar Was sold an Iphone 5s today with two cracks across the screen. Yes our fault for not examaining it closer but it was out of charge initially and then packaged into box after that. When we returned with these faults within 3 hours of the purchase we were told we had done this. Not one crack but two in a 3 hour period??? After buying a €450 phone we were that careless?

We were sold a faulty phone but hopefully you will read this before purchasing or having anything to do with them.

I wish I had read all the bad reviews on Facebook first!!

- August 18, 2016
starstarstarstarstar CEX.IO is horrible, cant Identify a fucking picture.

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