CEXIO have also stolen £10k of my money! I did a swift bank transfer in December so 6 months ago!!! Patiently waited and waited, gave support absolutely everything and more than they could possibly need to get this money back to me. My bank has attempted two recalls both rejected by their side. I have now filled a police fraud report and in the process of have a solicitor approach them! My first time to be a victim of fraud, all very annoying!! My CEX id is up114723055 but you should already know me very well support team!

rating 0 I invested the bare minimum to work through an investment opportunity and CEX failed in every respect. They're thieves; plain and simple.

Ticket: 712614 Waiting almost 3 months to solve my ticket. All required docs were subbmited as per their request , but these guys just dont want to resolve my ticket=)) I am really interested how much more time they would need. Lets see

I got scammed!!

I did a bank transfer 3 months ago and it has not been credited yet. I even sent them a proof of transfer from my bank (a document requested by CEX) and they said they don't have the money.

AVOID CEXIO EXCHANGE LIKE THE PLAGUE, I HAVE HAD NOTHING BUT TROUBLE WITH THESE SCAMERS, I SEND COINS THERE AND DID NOT ARRIVE, THEY BLOCKED MY CREDIT CARD FOR NO REASON, I ASKED WHY AND THEY TERMINATED MY ACCOUNT.

*** This is the wonderful response I got from the fantastic CEX IO Team **** Dear up118865766 , Thank you for the updates. We apologize for inconveniences caused. According to your account history, you have placed 2 orders to buy XLM, that were executed immediately, therefore your transaction couldn't be cancelled. In case of any other questions, please let us know. Best regards, Nanna CEX IO Support Team

CEX IO Customer Support +1(855)750-0786 Is excellent 24*7 Free Support Staff

truzed

CEX have not yet returned my funds. They said they asked their bank to send them to me on 8th Feb and it takes 20 working days but it is still not arrived. They are now ignoring my emails for the last 2 weeks. Can someone please advise where I can report this as I feel this is theft. My funds should have been returned by now. I would advise everyone NOT to use this company. CEX - if you read this my request is 551647. If you can let me know what is going on I would appreciate it as currently my conclusion is you have stolen my money. The amount is £20,000 and this was my full life savings - you have now caused me great stress. I have posted this on a few review sites and it has made CEX prompt an email response to me. Their email to me was generic and provided no further information. They have had my £20,000 since November 2017 and still not returned it to me. This company is a fraud and will steal your money - DO NOT INVEST WITH THEM

Put some crypto worth a few hundred dollars there (transaction clearly shown in history log there). After some weeks: Balance = 0 No withdraw/transfer transaction shown in the logs! Supportmails weren't answered. Total scam - avoid this site!

CEX deleted my email account. Then tell me it was never registered. Good job I had Two email addresses registered or would have lost all my bitcoins

several times used no problem

Never use this site, it's a complete fraud.

If I could give minus 5 stars I would. Total scummers. They lose your money, block your credit cards and fuck you about with demands for information that they already have. Total assholes. Avoid.

Let me get the facts straight - cex io is not a scam. They mess up payments, are sometimes slow in responding and even more so in resolving issues - but you do get your money in the end. I waited a month to get my USD withdrawal, which was cancelled in the end. The support team suggested me to withdraw in Euros instead (try their facebook page for instant communication). I got my money in 3 days. So just be patient, follow up closely with them and dont despair :)

Totally not user freandly

Total pricks, all is good if your low money investing and never want any help, but try putting larger amounts in and you will find out just how much of a bunch of asshats these people are. Unless your desperate dont use them

This company is either hopeless or a scam, they have said they have refunded my deposit, which is a lie that keeps me waiting for 20 business days, and then when nothing arrives and I complain they say they are very busy and are working on it, and now they ask me to complete all of the forms I completed last year to open a corporate account - they give crypto investing a bad name This is not a withdrawal it is a refund of USD5,000 I paid in, which they acknowledged receipt of in 3 days, they told me in January that they had refunded it and now.. more delays and excuses... next step lawyer

These mother fuckers steal people's money. I lost 5500USD!!!!!!!!!!!