Dear users, We would like to let you know that one of our main goals is to provide our customers with the best support and we would be more than happy to assist you with any request. The best way to get your questions or issues resolved is by reaching our general support team via phone +44 121 728 2228. Additional contact details can be found on our website. For your convenience, we also have a Twitter and Facebook accounts.

Dreadful company that even refuses to comply with GDPR! I tried to use their services and they rejected 5 different credit cards for payment. You cannot reach anyone and then they refuse to cancel your account and to delete your information. They do not answer any queries to their "customer care" email so just a really customer unfriendly company and beware of what they are doing with your data!

Guys reaching out to Richard. I mean the post below. He is of great help if you looking to invest in bitcoin with great returns weekly.

Hi I am Richard. Owner of one of the bitcoin largest mining farms in Austria. I have been mining locally for over 5 years now but I have decided to bring my services to the entire public now. We already have over 1000 members renting mining spaces with us and earning at least $400 daily for the farm. You want to be part of us? We will be giving extra bonuses to the next set of 500 members. Reach me on whatsapp +436703080450

verification with a lot of requirements and selfie with id and some note!?! Get lost CEX!!

Exchange can not hide their ugly freckles.

Dear users, We would like to let you know that one of our main goals is to provide our customers with the best support and we would be more than happy to assist you with any request. The best way to get your questions or issues resolved is by reaching our general support team via phone +44 121 728 2228. Additional contact details can be found on our website. For your convenience, we also have a Twitter and Facebook accounts.

do not use this platform. I sent 6500 gbp were stolen. they let you use third-party accounts to send money and make excuses saying that no money comes. I am filing complaints with the competent authorities.

Robbers bought thousands of dollars in coins from them and trying to withdraw and hold on to my money over 7weeks now and asking to send info and source of coins and I have bought most of it from them. They need to stop playing with people's money

Do not trust cex they just take customers money then ask u for info and when given do nothing but give u stories and ask for more info. Popular scam to dragOut time is the screenshot excuse because they already have info on the transaction they just buying time

They have my money for over 7weeks and keep asking for screenshots and other personal info and when given still don't send back ur money

fraudster, big fraud company and exchange, stay out of them guys, not just me there are thousands others have same complaint, these people get your money and then never process withdrawals and keep replying with excuses, all should come together and file a complaint whatever body relevent.

Sorry for panic. Problem is solved now. Previous review not applicable anymore.

My money was stolen from account and I will never see them again... it was just 200$ but for someone it can be a huge amount... and support team acts like professionals but do not want to help me at all... I totally do not recommend this exchange.

Paid $143.43 on 9h August and now I tried transferring the BTC to an actual Bitcoin Wallet and it says contact support won’t let me withdraw the funds at all I feel like ive been completely ripped off and can’t get money back.

TOTAL SCAMER...STAY AWAYYYYYYYYYYYYYYYYY

Changed phone and wanted to disable 2FA I have done this once succesfully about a year ago and had no issue with service They were good in fact (Thanks Nick) My trades with CEX were all good, and depositing and withdrawing funds has been good I need to disable 2FA again and its been an absolute nightmare I have had six support calls and have got nowhere The support desk has been a disaster I keep getting emails saying i havn't provided info, but i have and i can prove i have Having successfully done this before , without any issue i cannot understand why its so hard I like CEX IO However this experience has turned me right off I do not think they are being fair or reasonable. If you get Stefi , request someone else I think she may be closing all open jobs to boost her KPIs My trust in CEX has gone way down, im getting a bad feeling about this

Never do Margin trading with them, their bot will close your position without informing you, and you end up in loss. they have loopholes in their terms and conditions which no one reads and understands but, they have their own interpretation. Basically they close your position when it is available to them and loss for you.

SCAMMERS! Fraudulent to the core. Invested money and my "SELL BUTTON" disappeared! Don't do anything with them except you have some extra cash to throw away!

They wasted my time by saying I could get £25 on an item and they tell me to go back the next day, so I did and they totally blow me off