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For months, I have not been able to withdraw my cryptocurrencies. They give all sorts of unreasonable excuses to bar me from withdrawing your money and cryptocurrencies. Yet, they always welcome deposit and purchase of cryptocurrencies. This fraudulent company needs to be stopped by authorities from operating.

Complete Scam. They accept deposit and purchase but not the withdraw. I cannot withdraw my bitcoins. They keep rejecting your personal verification, using it as an excuse to not let you withdraw.

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Scams, thats what i assume because they never answer back on the chat and i have lost money; the cryptos i sold the USD just doesnt appear on my account!

Really bad Support or even no support, i did a transfer and my money is lost, always the same support questions and answers

Worst customer support. I have deposited amount but it is still not credited in to cexio wallet. I have raised complaint tickets 2 days ago. No one has contacted me yet. Their website chat support shows typically replies within 30 mins. But no reply from them till now. Their contact number is also not in use. Thanks to someone here who recommend me to a professional expert that deals on lost funds recovery from platforms, you can find her on telegram by the user @eli_cuth1

BEWARE! YOU CANNOT WITHDRAW YOUR LITECOINS FROM CEX IO! For about two weeks, I have been trying to withdraw Litecoin, without success. The system keeps reporting "system temporarily unavailable" (see the attached screenshot) whenever I tried. I contacted support three times. The first two, instead of resolving the issue they just pointed to a "Disable 2FA" article, but when I do so the withdraw screen insists that 2FA is required to proceed. The third time, I got no answer. When I left a negative review in Trustpilot, their answer was to contact the support team. Well, I guess I did, three times, and it was useless. Also, why did they change their legal entity to overseas?

They advertise that you can withdraw money into your bank account, but this is NOT possible!!! Now they have my money trapped. The only option I have to withdraw my money is to use expensive method where they make money!! I've reached out to their customer support back in December trying to resolve the issue, but despite my 4 month patience trying to resolve the issue they haven't been able to do anything!! Stay away!!!

Way too may bad reviews,, so many scam companies. Al these compnaies are ok for small amounts (under1k) but if you deposit a large sum. Expect problems with most of them.

Stole my money (I don't know... It's been 2 weeks with no word so that's what I assume)... As far as I'm concerned, they're a fraud and you should use another service. Or I guess, they're either a fraud or the most incompetent crappy company I've ever dealt with. Either way, I'd stay away.

I apologize for my bad review below. It turned out that it was my fault and I completed the wire deposit form incorrectly and didnt list the beneficiary information. This is why the wire took long to arrive into my account. I made 2 more wire transfers and they arrived the next day to my account.

Update to the post below: the money finally arrived into my bank account...But it took way too long..

Notice every real review is one star except their bs apologetic replies where they direct people to a non-existant phone-line and give themselves 5 stars to try and artificially inflate their rating.

They will not allow me to withdraw funds to a verified card so I confirmed with my bank manager it is not my bank and they are now ignoring all my attempts to have it resolved.