I'm very sorry to tell you, but you have probably been scammed. BITQuick looks like it turned out to be another gox that started out legit, but then selectively stopped paying some users. It's only a matter of time before they stop paying all of them.
Just take a look at some of the recent reviews below. Even giving BITQuick the benefit of the doubt, they are withholding the BTC people buy for WEEKS or MONTHS. There's nothing "quick" about bit "quick".
An interesting thing to note is that they only appear to be scamming buyers at the moment, but I'm not sure why. It could just be that no sellers happened to post here yet.
Apparently, they designed their website to make the upload page you are describing disappear and then they do not respond to emails. That sounds like the issue you're facing. It's a clever scam, I'll give them that.
Joe told them about a bug in their emailing system that they acknowledged and claim to be fixing but in the mean time, they just ignore people like you as the price drops.
There are many users below who got scammed, so I can't imagine how many there are total that just know about this obscure website.
It's been almost a week and nobody has responded to that Joe guy with his 4 simple questions, so hard proof that they ignore people is now here publicly.
I've been following this ever since dave posted on another site linking here with his story. The address dave said he gave them is 16eHFg1HX5soEnYoz2QTemocm3VgaKZDRV and he said he ordered 1.9BTC.
Dave, was 1.9BTc before or after the fees? You didn't say.
My advice to anyone here: Until they can prove they sent out BTC to EVERYBODY that bought it, I wouldn't touch this site with a 10 foot pole. Don't say I didn't warn you. Calling it here: "Sorry our coins were hacked" in 3 months.
If anyone has been scammed, please post your BTC address here and how much you are out, so we can at least get a list to verify if they actually sent the money or not.