Description
UpdateWe are with you 24/7 from the get go. Whether you need a consultation for your project needs or chat with our technicians - you will get a response in 15 minutes tops.
Build the service your business actually needs – customize server-class hardware, choose a personal manager, select add-ons and features.
We are taking quality assurance to the next level. We have been in this industry since 2001 and clients spanning 160 countries know we will do our best to make your experience flawless.
Our features:
• Real 24/7 Support
• Bare Metal Server Hardware
• Intel brand hardware
• Personal own manager
• IP KVM (Remote Hands)
• No hidden fees
SLA:
• Average ticket response time
Reviews
Write a reviewGregor - April 19, 2018
Overpriced GPU servers, shitty service
Cherry Servers - January 16, 2018
Dear Reviewees,Thank you for your opinions, however, it is hard to agree with everything you said.
Cherry Servers offers 99,97% SLA, which allows us to have no more than ~12 minutes of downtime per month. It is extremely rare for us to breach this SLA and even if we do so, clients get compensated with regard to the SLA.
Thank you for appreciating our technical support swiftness. Actually, our technical support team consists of L1, L2 and L3 engineers, out of which L1 and L2 engineers are available 24/7.
As for the servers, we are currently offering both - tower based and rack based servers.
Speaking about price, it is indeed higher than average, because we are offering exceptional customer support and many additional services. For instance, we have recently introduced DDOS scrubbing protection, SSH authentication key pairs and automated VLAN service, while our developers are working hard to bring even more functionality to the table.
Even more, we are now offering a possibility to try our servers out first and cover the bill later on within the first 48 hours of your order, so you would be 100% sure you are making a right decision.
bolt - November 15, 2017
Worst Servers ever......30% time ofline
Igor - August 10, 2017
Spam network, send abuse email, no reply
rp - July 27, 2017
I do not know how Craig reited this company at 9 points, it is a dissaster!Unstable network, dropping packets or disconnects almost every day.
Technical team answering very quick, but some of them knowledge very poor and they can do simple L1 works only.
Servers are tower based, not a rack mounted!
Servers are OVERPRICED! Follow the configuration and support I got, there are much better options in the market.
Sales pushing to pay upfront. If you want to try their services - PLEASE DON'T PAY LONGER THAN 1 MONTH! The advice may save lot's of money and nervous.
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