Reviews
Write a reviewSuhaiman - February 21, 2018
Couldn't understanding Bitcoin but customer support was helpful. Lucky, if not i would send my Bitcoin to wrong place.Power la Hako
jason - February 9, 2018
slow as hell no xfers topup for two months which is years in crypto time.HORRIBLE CUSTOMER SERVICE - NEVER REPLY TO YOU.
NO TOPUP- FIX THE PROBLEM ALREADY . SITTING ON YOUR ASSES DOING WAT
also all these bots up-reviewing CH on this site. smh.
Emma - February 5, 2018
Great platform to use! Easy and fast!
Joo - February 1, 2018
Coinhako finally response to my ticket and solve my issue. Thanks.
Joo - January 26, 2018
This site is like no customer support now. I have submitted a ticket month ago about my cash withdrawal issue as I cant receive their confirmation email and not able to proceed with the withdrawal. They only replied once that they will look into it and there is no further reply. I don't think this is a tough issue that need to take so long to solve. So I have to cancel my withdrawal and purchase back bitcoin (where I lose fee here) so that I can try transfer to other wallet which may be a easier process and I am wrong. It request for confirmation email and I am not receiving again. I resubmit a ticket and there is totally no reply now. This really scaring.
Yumira - January 24, 2018
Beware of scam! The only support they offer is through their email support! There is no telegram support at all!!!
Lucia - January 23, 2018
Great platform with good security measure, they even allow 2fa to be reset on the webpage. However, there are no means to deposit ringit now as they stop on 12 jan.
Mr.Gusta - January 23, 2018
They has stopped the deposit service not long ago until further notice.pls take note. According to them, buy or sell or withdrawer still working.
kgy - January 22, 2018
My RM deposit on 16Jan via Maybank transfer still not reflected in Coinhako acct balance. Email the support team everyday to Kelly & Tina but no reply from them. Anyone can tell me the fastest way to contact them?
scam coinhako - January 20, 2018
place to lose your money if your thinking of sending your money here because luno is stop by government dont
you lose like 100thousand ringgit more
wait till government release luno and u will get ur money back then
Erha - January 19, 2018
Coinhako has issued refund after 24 hours of pending order. No explanation from them.
phocky - January 19, 2018
At least you managed to get into their webpage. I cannot even log in as they invalidated my email and password. Scam job!
kgy - January 18, 2018
Have deposited RM via local bank transfer on 16Jan2018. Received email from support team that they are currently facing some connectivity issue. Until today, the amount still not credited into my Coinhako acct. I m wondering where the money go to? Anyone of you have any idea what next step I should do?
Zorro - January 16, 2018
Very dishonest exchange. The ether price is in free-fall now (16jan) and nobody can buy (even if they have a positive credit balance with this m*ther f**kers because "We are facing connectivity issues with liquidity providers and are working to resolve it. Thank you for your patience". I highly recommend that everybody stop using this piece of shit of an exchange and withdraw all remaining assets a.s.a.p. Let the regulators fry them and hang them by the balls!
Yuina - January 16, 2018
Great platform to use but the spread is getting high
Gordan - January 16, 2018
Transaction get through almost immediately and my problems are solved bt the support. Great.
KWL - January 15, 2018
Used to be one of the better platforms with tradable spreads. I think profit-making has gotten into their heads. Horrible spreads, half the time deposits are down, little customer support. I do not recommend this platform.
Daniel - January 15, 2018
Transfer money in on 10th Jan 2018 but till now still not getting it on my wallet. support is not even replying emails!
skullo - January 14, 2018
spread is too high, not recommended
tee - January 13, 2018
The spread is too high ,almost RM1000 btw buy and sell .. That is crazily high and its hard for small fries to gain profit.
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