Description
UpdateBuy and sell bitcoin, litecoin and ethereum with cash using 6,000+ Bitcoin Depot ATMs in the U.S. and Canada.
Reviews
Write a reviewJack - September 18, 2020
Got my btc!!!
Mike H - September 5, 2020
If you any of you are stupid enough to give these CROOKS!!! 20% to buy btc I have a bridge to sell you.THESE DUDES ARE CROOKS!!!!!!!! Use there atms and find out.BITCOINDEPOT is giving crypto currency a bad name.
Mo - September 3, 2020
Scammers, still waiting to receive my bitcoin after 3 hours and been charged 20%.
Sam - August 28, 2020
Spoke to Scott on the phone, nice dude.
Montez - August 27, 2020
Quick delivery
Great job - August 26, 2020
They provide very convenient service
Sasha - August 24, 2020
I thought their customer support was really friendly and did a good job of describing the process for a newb.
Complete rip off - August 23, 2020
They rip you off by selling at $2000 over market value and with fees $80 cash buys $63 bitcoin. Then to top it off they send a questionaire asking if I was happy. Like a mugger asking if he was too rough taking the wallet out of your pants. They are trying to act like a real company thinking they are 2 steps ahead of everyone when they are 3 steps behind. I'm not in favor of big regulations but regulations are needed to prevent lowlifes like these from being in business.
Janell - August 22, 2020
If I could give less than 1 I absolutely would. I’m convinced that this company is in bed with the scammers. They boldly write out a statement that a $3 fee will be charged if the funds are too low but mention nowhere on the site that they take out a whole 20%. It’s legit robbery. The owner Phillip, or whatever his name is, is a complete smug jerk and has no remorse for the way he is ripping people off. When confronted, the best answer he can come up with is it’s written through the formula to convert your cash to bitcoin. The dumbest answer I’ve ever heard. Currently building a case against this company
Chelsea - August 5, 2020
Horrible customer service I was making a purchase and used their atm to convert my usd to bitcoins and the recipient showed me on my transaction receipt that the money wasn’t sent only received.
Scam!!!!! - July 20, 2020
Do NOT USE!!!!
Charles mcGinley - June 29, 2020
rip off SCAM ....FIRSTS TIME NEVER AGAIN 18% + MY BAD FOR NOT READING SMALL PRINT
George1959 - May 21, 2020
They charge 20% highway robbery other Atm charges 10 to 12 they offer 10 in internet and 15 dollor coupens all fake
Tim - May 8, 2020
I Deposited $1,400 USD today into a Bitcoin Depot ATM at Chevron. Within a minute or two I received $1,166 worth of BTC. Yes, the total charge was $234 USD!!!!! That is, between all the people with their hands in this thing, it cost 16.7% to convert my USD into BTC. AVOID BITCOIN DEPOT ATMS AT ALL COST!
Aidan - April 14, 2020
As many other people have said, this is a fucking scam. They don't tell you on their website, nor on the atm how high the fees are (I can't imagine why). If I recall, it said there was only a $3 fee for a purchase under or equal to $250. They took $40 from me!!! Please don't use their atms. They are scum that need to be rid of.
Barb - February 27, 2020
The 5 star reviews are FAKE FAKE FAKE! Who would give a 5 star review for someone who just stole 20% of your money.
Barb - February 27, 2020
DO NOT BUY BITCOIN FROM THESE THIEVES!! They charged me 20% and conveniently do not list their fees online!!!!! There was no disclosure of this fee. As I recall I was informed during the transaction that I was being charge 11% and then later told me they were adding on $3 because my purchase was less than $250. I should have stopped right then but I the 20% was never disclosed although they are telling me that their fees are listed on "the top right of the machine in the amount of .01 BTC." Like I am going to understand the fee they charge for .01 BTC without getting out my calculator. If I realized they were THEIVES I would not have been there in the first place. The previous ATM I used from another company charged me 6%.
Federal - February 1, 2020
You people are the biggest thieves on this planet, I got a deduction of $102 for a transaction of $600, thieves. Keep scamming people, karma is currently in the gym.
Scott - December 6, 2019
No idea how they have a 3.56 average still, any 5 star review has to be fake. Transaction fees are insane as others have mentioned, and overall user experience at kiosks is terrible. Slow to respond, instructions did not match kiosk hardware, and felt dangerous to use...not fun standing there inserting $20 bills one at a time in a shady gas station, easily could have been robbed.Kiosk does not present their terms of use or privacy policy, note that all your info is shared with their parent company. Wording is too vague to tell which third parties receive your info. Vague assurances are made about security, but no specifics are given. No certificate of PCI compliance, no audit results, nothing of substance to prove your data is safe.
To the reviewer talking about getting in on the lawsuit...sorry to burst your bubble, but you agreed to not take legal action against these thieves. You can only go through an arbitrator that they are paying, so you can guarantee it won't be a fair process. You waived your right to trial by jury.
I like how their FB page is full of spam reviews which they won't delete because the reviews give them 5 stars...how's that for integrity from a financial services provider?
To consider using this service again, I would need to see 1) a new UI which is responsive and has clear instructions, 2) reasonable and transparent exchange fees, and 3) more transparency around security and data disclosure.
Mac - December 3, 2019
Garbage atm service, run by thieves. No mention of fees except for a $3 fee prior to purchase, no mention of fee on receipt, none at all. But was charged nearly 20%. They are obviously aware nobody would use their service if they were clear about their fees. Can’t find mention of fees anywhere at all except for in reviews. ATMs are run by scumbags and will never use one of these again, planning to get in on the lawsuit when they are sued for their illegal practices.
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