Xapo combines the convenience of an everyday bitcoin wallet with the security of a deep cold storage vault.
sedat - December 15, 2017
it did not accept me to change my money back to btc when i start to get profit. it is fully scam.. I DO NOT TRUST XAPO. FUCK...
leo - December 14, 2017
XAPO IS AN ABSOLUTE SCAM. THEY BASICALLY STOLE MY MONEY. I DEPOSITED THE MAXIMUM AMOUNT IN THEIR PLATFORM AND AFTER 2 WEEKS THE MONEY WAS NOT TRANSFERRED INTO MY WALLET. I CANCELLED THE TRANSACTION AND THE MONEY WAS NEVER SENT BACK TO ME. I COMPLAINED TO THE CUSTOMER SERVICE AND THEY SAID IT`S NOT THEIR FAULT. ALTHOUGH THEIR PLATFORM AUTOMATICALLY INDICATES THE BANK ACCOUNT TO SEND THE FUNDS.
Fabi - December 13, 2017
Rubbish, TOO HIGEST FEES THAN ANOTHER WALLETS, IF YOU WANT TO BE ROBBED, USE IT.
Tibor - December 12, 2017
THEY ARE A SCAM!!!!!!! THEY STOLE MY MONEY!!!!!! When I did my account I never signed up for this app they have. I accepted to verify my account via SMS, next time when I wanted to log in they requested to get the app and after force me to do selfies and so on. I refuse to send selfies on the internet, if you would let me know at first that this would be the next step for sure I would never fund the account and I would give it up. SO I GUESS THIS IS YOUR PLAN, SCAM PEOPLE THAT ARE SENSITIVE WITH THEIR PRIVACY YOU ARE LYEING YOUR CUSTOMERS!!!! GIVE ME MY MONEY BACK!!!!!!!
Marty G - December 5, 2017
The absolute worst app ever invented. No website address, only mobile app based. No customer service, app stopped working on my I-Phone. Had to go in thru a friend's phone. When you e-mail them for customer service they NEVER respond. I rarely write reviews but this experience was so horrific that I don't want anybody else to fall victim. XAPO is a scam and a hoax. Rip off. Was very happy the day I finally got my BTC out. All reviews for this app are horrible. No I know why......
Downright dangerous - December 5, 2017
Please do not ever deposit BTC into Xapo. They have stolen my funds and have been ignoring me and gave me the run around for a month now. I will update if anything is resolved but im sure nothing will they are master con artists and karma will be with them in the end. Missing 1.74 BTC in total. Shame on you Xapo.
David - December 4, 2017
I would not choose xapo again. It has been close to 2 months since my wire transfer and I am still not invested in bitcoin nor do I have access to my money. Their customer service has pushed me from person to person and now tells me to call another company to get my money back. I wouldn’t use xapo!
Crappo(tm) - December 2, 2017
Like many others, I have encountered the endless "validating" delay when trying to send my coin out of Crappo. There is no meaningful support, and no effective way to communicate with them. Do not use Xapo.
sk - December 1, 2017
Tried Xapo before the fork, and since then everything went badly. 1. They vanished with the BCH from forked chain. 2. They do not make public statements about it! 3. They do not give you the option to pay "Low priority" fee, on transactions; 4. They show artificial fees during transactions, forcing you to pay more than you should. Avoid it!
Betty Sparkes - November 30, 2017
I HAVE AN ACCOUNT WITH XAPO AND STARTED PUTTING BITCOIN IN THERE. FEW WEEKS AGO I RECEIVED MY XAPO DEBIT CARD, ACTIVATED IT AND STARTED USING IT AND THATS WHERE MY WORSE NIGHTMARE BEGAN. I COULDNT WITHDRAW THE AMOUNT I WANTED IT KEPT ON DECLINING AND SAID INSUFIITIENT FUNDS WHEN I HAVE BITCOIN WORTH £1600. ALSO ASKED ME TO SENT COPY OF MY PASSPORT AND PROOF OF RESIDENT I SUBMITTED ALL THAT BUT ON THE 28/12/17 I HAVE RECEIVED AN EMAIL FROM XAPO SAYS , AFTER WE HAVE REVIEWED THE DOCUMENTS YOU HAVE PROVIDED, WE CANNOT OFFER OUR SERVICES TO YOU AND YOU ACCOUNT IS BLOCKED, IF YOU HAD BITCOIN WORTH 0.000055 SEND US AN EMAIL WITH THE SUBJECT " XAPO ACCOUNT CLOSURE " I DIDNT KNOW WHAT TO DO AND I DIDNT SEND THAT INSTEAD, I ASKED THEM XAPO SUPPORT WHY WHAT HAPPENED, I TOLD THEM I WANT MY MONEY FIRST THEN YOU CAN CLOSE YOUR ACCOUNT. THEY RESPONDED WE CANNOT OFFER OUR SERVICES TO YOU AND WE HAVE SENT YOUR CASE TO APPLIENCE SUPPORT THEY WILL GET BACK TO YOU. THEY STILL HAVENT RESPONDED . ACCORDING TO ALL REVIEWS I HAVE READ HERE, I DONT THINK I WILL EVER GET MY MONRY BACK XAPO IS STEALING PEOPLES BITCOIN XAPO IS A SCAM GUYS AND MY QUESTION IS, HOW CAN WE WHISTLE BLOW? HOW CAN WE ALERT THE WORLD ABOUT THIS? ARE WE ALL GONNA BE COWERD AND MOAN HERE ON INTERNET AND JUST LET THEM GET AWAY WITH THIS? I SO WISH TO SEE XAPO ON FIRST PAGE ON THE PRESS AND I DONT THINK IS IMPOSSIBLE HE IS NOT GOD . ONE OF MY WORK COLLEAGUES ACCOUNT JUST DISAPPEARD AS I SPEAK NOW WITH NINE HUNDRED POUNDS IN. HOW COULD THEY?? IM JUST WAITING TO SEE IF THEY WILL EVER RESPONT AND BRING MY MONEY BACK AND KEEP THEIR XAPO AND IF THEY DONT BY END OF THIS WEEK IM DEFINETELY GOING ON THE PRESS AND ALSO LOOKING FOR SOLICITORS TO HELP ME . HEY THERES PEOPLE WHO WILL DEFINETELY LISTEN TO MY PROBLEM. NOT MY MONEY I REFUSED TO BE TAKEN FOR A RIDE BY SELFISH BILLIONARES.
Furious - November 29, 2017
I CANNOT GET INTO MY XAPO ACCOUNT ALTHOUGH I HAVE THE APP. I HAVE TRIED NUMEROUS TIMES TO REGISTER THE CARD THEY SSENT ME BUT EVERY TIME IT FREEZES ON THE "CARDHOLDER NAME" PAGE AND EVERY SINGLE TIME IT WON'T LET ME DO ANYTHING. IT ALSO KEEPS ON ASKING ME TO TAKE A SELFIE - WHICH I KEEP ON DOING - BUT IT IS ALSO GETTING STUCK ONCE I TAKE THE PHOTO AND NOTHING HAPPENS. I AM GETTING ABSOLUTELY AND THOROUGHLY SICK AND TIRED OF ALL OF THIS AND AM NOW BEGINNING TO WISH I HAD NEVER GOT INVOLVED IN ANY OF IT IN THE FIRST PLACE. THIS PROBLEM WITH GETTING THE APP & GETTING INTO MY XAPO ACCOUNT MERELY TO REGISTER MY XAPO CARD HAS BEEN LITERALLY GOING ON FOR M O N T H S A N D M O N T H S. THE ONLY REASON I SPENT HUNDREDS OF POUNDS ON AN iPAD WAS TO GET THIS SORTED - AND I STILL CANNOT. I AM REALLY FURIOUS. I AM QUITE OBVIOUSLY NEVER GOING TO GET THIS SORTED OUT. YET IT WAS SUCH AN E A S Y PROCESS TO PAY THEM MY MONEY!!! BEWARE, THAT’S ALL I CAN SAY.
Tyler - November 28, 2017
They consistently don't transfer your bitcoin It's happened to me 3x times now where they hold onto my bitcoin that i'm trying to transfer out for a delayed and uncommunicated period of time FOR NO REASON. I will never use them again. I seriously hope I get my last bitcoin out. They are not trustworthy in my opinion and should be avoided at all costs.
XAPO IS A SCAM - November 27, 2017
I have 0.00312503 bitcoin cash right now which is $30.25 and to convert it to bitcoin in my XAPO wallet and after paying the conversion fee I'll have 0.00051551 in bitcoin which is $4.99. Over $25.00 fee to convert $30.25 worth of bitcoin cash. This wallet is a joke and as bad as I hate to say this I wish the government would freeze all bitcoin accounts and seize everything. I'd rather the government rip me a new ass hole instead of these crooked ass wallets like xapo. At least the government doesn't hide the fact that they're gonna rip u a new one like this xapo wallet. People find another wallet believe me. XAPO IS A SCAM PEOPLE
xaposcam - November 23, 2017
Xapo is a scam, a fraud. They will accept your BTC and once it's in their control you will be lucky to get it out. They barely respond to support emails, and if they do, their responses won't resolve your issue. I used to store a - to me - significant amount of BTCs, which I luckily moved to my Trezor. I have a small amount remaining on Xapo, which I want to move out. I tried to log in and it says my account is blocked. So I emailed them (support form) asking them to unblock my account. They responded saying after reviewing my account history, they no longer could provide services to me and would close my account within 24 hours and that I should move out any remaining balance within 24 hours or lose the BTCs. I replied immediately that I was fine with this but that I could not log in as my account was blocked - they need to unblock and let me in. No response since. I've emailed them several times. Silence. My account remains blocked. Xapo is a fraud. STAY AWAY.
unhappy - November 22, 2017
BEWARE OF THIS SITE!!!!!!!!!!!!!!!!!!!! I made a purchase in 2015 for 0.8 bitcoin and had not tried to log in until oct 2017. First of all they would not accept my ID (any ID) in any form. Second they would not allow me to change my phone number. Hmmm I Wonder why.... So, after a month of going through the process over and over i managed to get help from somebody on their support team who was very helpful, but to my surprise their was ONLY 0.54 cents or 67.75 BITS to be exact!! So i still have my purchase email and the link for the transaction but my account shows transactions ONLY before the date of purchase. Even my BTC address (from 2015) show ZERO balance and no history!? well below is the XAPO transaction ID and the address! Personal Wallet 3LLNupov7TBRvmdpPZ8teQ8qQvDxfyC8aC History Wheel of Bitcoins v5 October 9, 2015 Complete + 0.00000015 Wheel of Bitcoins v5 October 9, 2015 Complete + 0.00000160 Wheel of Bitcoins v5 October 9, 2015 Complete + 0.00000030 Wheel of Bitcoins v5 October 10, 2015 Complete + 0.00000090 Wheel of Bitcoins v5 October 10, 2015 Complete + 0.00006400 Wheel of Bitcoins v5 October 10, 2015 Complete + 0.00000080 Hi ****,
OGLL - November 20, 2017
This place is the absolute worst experience I have had from any BTC wallet or company! Do not invest or transfer anything to this scam site! You will be locked out and they will keep sending you through verification that will FAIL every single time! I have been trying to get help and a human reply over a month now and have no access my BTC that I have with them since my purchase AND verification in 2015!! You will keep getting an automated message that your photo is too blurry and they will keep your money/btc! This site is an absolute scam!!
Steevo45 - November 19, 2017
Piss on xapo. They are crooks. I tried to send about .0005btc, (after miners ridiculous fees), only to find out, since xapos fees are not clearly posted, that if you send less then .001somebullshitorotherbtc then it wont b credited to your account. Bullshit
david - November 13, 2017
i can't give zero, Been trying to withdraw my coins since a week, they seem to be doing everything in their power to stop me from doing it. First the password that I remembered right, was wrong, they blocked account for 24h to reset the password. Then I made a send request, witch they now ask me to confirm on an mobile APP which I can't install on my phone because it's to old. Wrote to support waiting over 24 hours now to no avail. Useless if you ask me. Their fees are enormous. FIND ANOTHER
Lila - November 11, 2017
XAPO HAS KEPT MY BITCOINS AND REFUSED TO SEND A PASSWORD RESET. DO NOT TO BUSINESS WITH THIS COMPANY. EMAILS TO XAPO SUPPORT HAVE NOT BEEN RESPONDED TO. I tried to move my Bitcoin away from XAPO. It had been so long that I forgot my password. I tried password reset three times in the past 24 hours. I have checked spam filter and called my ISP. They white listed XAPO so I will receive their emails, and advised that there have been no emails from XAPO in over 36 hours. In other words, XAPO never sent the password reset. XAPO has my Bitcoins. It looks like I will have to hire an Attorney to get them back,