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This company is the worst!, as many have already pointed out, it was not even enough to have the account validated several times with enough identity documents, if you try to make a normal transaction with your validated account suddenly it gets stopped and "under review" due to a trigger for "strange behavior", WHAT A BULLSHIT.. then customer support is completely unresponsive, they simulate to respond and try to help you but it takes like 48 hrs between each answer... if they ever respond. STAY AWAY from this company. Wences Casares your company is a disgrace!.

Also me , they stop me from sending money ! The problem before i used to deposit & send money ok , but lately they need complicated prof of address , bank account which is not available in my country with english language ! I send selfie & many verfication with no accept from them ! Where can i complain to regulated athurity to get my money back Please help Thanks

I buy and invest through midaswalletcom. My bitcoin never depreciates in value even when there’s a market shift, It rather appreciates weekly. My ReF: UTK9O8

They simply don't allow me to withdraw my funds. I've already sent all documents and I'm still can't access my account. I'm waiting for almost 1 month and nothing changes. I need my btc.

They use to work... However they locked accounts... forced users into storing biometrics via mandatory photos, then started to ask for documents ... and after more than 12 submits of documents (I had to spend money to open a open bank account ) they "unlocked" the account ... so when I tried to use the mobile application or their website ... Their QR Code doesn't scan and manually entering the address will yield 'invalid email/address' ... ALSO They kept Bitcoin Gold and Bitcoin Cash branches for themselves because they provided interface that crashed when trying to withdraw these so they kept all these coins and compensated the user with a meagre amount of btc in the accounts that are locked to begin with... My current BTC adress 38Gs6BGzpAsWM57x8o8RVn5cMgnhvK84eV held by xapo holds have been frozen for over 6 months

Avoid at all cost they will let u go go then close your account and steal your funds

Scam they block your account, and steal your BTC

Please I need Bitcoin. Any amount will be highly appreciated. Bitcoin Address : 11mBCwzYFnoTD5Mas78VAPAKX4o8XZRT4 Thanks.

doublebitcoin24hours.win is legit and real doubler. Its paying

Xapo is fine, none of the issues other mention here. Too bad they stopped the debitcard but that was not in their power. For now they are useless without a card, I had over 10k Euro in bitcoin witch i easily could get back in my own / local wallet.

Bad company, user exploitation, we do not want Selfie, want respect privacy.

stay away from "XAPO" The GASTXAPO of the crypto world xapo are a joke. i have been with them since November and today i cancelled my account after receiving over 30 emails having my account suspended and my funds held... Xapo were not able to deal with my dual nationality and kept asking me to proof id , address , proof of income, tax returns ...ect this is not acceptable .. your not a bank your a gateway to trade platforms and a shit one at that .. and once they canceled their card facilitates they became less the zero ... the Xapo team is utter rubbish... i urge you all to stay as far away from these guys as you can ... .. they are more like the Gasxapo ....

FULLY SCAM. STAY AWAY. THEY LOCK YOUR BTC WITH NO REASON

Hello, This is Yves from Xapo. If you need to reach our customer support team, please log in to your account via our support page (FAQs) and fill in the contact form. Alternatively, you can contact us via Twitter, or Reddit and leave a message. We'll get back to you and offer our help.

scam stay away

I have used Xapo now for the past 10 months and have been extremely happy and satisfied. All reviews added here are unjustified. All really recommend to anyone looking for a secure wallet and vault BTC service.

Don't use this SCAM site, You'll feel this is very professional website. But in the end they will eat our precious cryptocurrency from us, DO NOT TRUST THIS SITE. IF YOU LIKE TO TAKE RISK OF LOOSE MONEY. THEN GO AHEAD.

i transfered £1520 in xapo account 17/12/2018 i am still unable to get through to them they are no help at all each time i try to log on after typing my pin it shows same message change pin but no other options available same message comes up .is there any other way to log on ?can any one help ?i think xapo is a scam dont put your money in iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

SCAM!!! Account under rewiew - a couple of weaks , I send every doc... But nothing, 0.2BTC gone