This was my first time purchasing BTC and I honestly had no clue what I was doing. I made the mistake of accidentally sending the money via a domestic transfer (WHICH THEY EXPLICITLY SAY NOT TO DO). I emailed them and their support team was very friendly and ensured they would help me get my order through. It took 48 hours and I was in constant communication with them but they were able to help me get the amount I ordered even though I made a dumb mistake. Thank you Chad for always responding quickly and answering any questions I had.

Very simple Very fast Very convenient Very friendly Very quick Awesome tool! Will recommend to my friends!!

Very easy and plan on using from hereon.

Got My Bitcoins In 2 Hours !!! No Long Wait No Scam Professional And Legeit

My first venture into the world of bitcoin. It was amazingly easy. And I had a question about the process--- and all my questions were answered quickly and professionally. I recommend this service/site. It is as easy as it gets.

Here's an update: After 2 days, everything was settled and my Bitcoins were deposited into my wallet. Chad was very communicative and responsive to my issues via DIRECT email. I would recommend directly emailing them rather than their contact us email on their page.. that one takes forever to be responded. After the confusion and delay, they did not charge me their fee and I am feeling much better. Just make sure to follow their rules / guidelines carefully when you use, and it will go well. I plan to use again shortly. Thank you

I have done two different transactions . 1. I bought a small amount of BTC. Everything went smooth and received my BTC within couple hours. 2. THe second one, I deposited the money, uploaded the receipt, received confirmation of my deposit and told I would receive my btc within 1-3 hours. Then, 15 hours later, I was emailed that there was a hold still because I didn't deposit it in time. I DID do it in time, rather in a couple of minutes actually. Been almost full day, received no bitcoins. This was for a larger amount $500. NOTHING!!!! Very pissed. The customer support email just told me to wait, and that they would update me with my status ( over 20 hours ago).... unprofessional. I even tweeted. received no response from them. I do admit, my deposit was short $0.77 USD so I do expect them to lower the BTC for that, however... I am now out of my deposit which someone else has in their bank at a Wells Fargo account....

Fast, easy, and super convenient. Got my coins in about 2 hrs

Wow. Just wow. Lightning fast and smooth as butter transaction. Made my deposit and coins were in my wallet within an hour or two. Really decent exchange rate too, cheaper than LBC. Will definitely use again!

Great! Since my review I have had several emails with the company and they were quick to fix the issue. After checking with the bank account holder and finding out that I had made the deposit into his account within the allotted time frame so they issued me the Bitcoins immediately. They waved their fee and gave me the rate for the time of the order. For whatever reason the upload of the receipt did not register in their system. If I could remove the previous report I would. Thank you guys for getting on top of this and sorting it out. Not only will my next trade will be with you, but many more to come. I think I'm going to like trading in Bitcoins.

On Friday the 1st of May I executed an order for $300 worth of Bitcoins. It has been over 48 hours since I transferred money to the account given to me by Bitquick.co here in the US and no Bitcoins and no money and no response to my emails from the company. I was one minute late on uploading the deposit receipt. 30 minutes later I got a cancelation of the order telling me not to deposit the money and that neither the owner of the deposit account nor Bitquick is responsible to me for the money or Bitcoins. It also said that if I now uploaded the receipt within 24 hours of the cancelation then there would be an additional 3% charge plus the loss of the market moving against me. I have now uploaded the receipt twice and emailed them three times with no response. I can see in previous incidents of terrible ratings that this company doesn't respond emails. I suggest to anyone to think twice about using this company. They have a lot of good reviews but when something happens that shouldn't happen they just don't respond. That is just gross negligence on the part of company that is claiming to be a major player in the exchange business. I have no idea if I will ever get my money back or any Bitccoins.

Excellent speed and exchange rates. Will not go back to local Bitcoin.

Easy to use...great fast convenient service!

Apparently the non-delivery issue was on blockchain's part and not on BitQuick's. An apology for the low rating. I would edit it if I could; consider this a full and complete retraction.

I did not get the bitcoin that I paid for and have not received a response to my email inquiries. I am including links to pictures of my uploaded receipt, initial inquiry, and a screenshot of the wallet address with no BTC in it, just to show that I'm not making anything up. I am willing to amend this negative review if a satisfactory conclusion can be reached or the funds miraculously appear, but as of know I fear I have been taken for $224.88 (USD). receipt http://i.imgur.com/hfIOhkT.jpg email http://i.imgur.com/rFsCIsY.png address http://i.imgur.com/QGPcw8U.png

Fast service & good support.

Beyond great service. They are truly exceptional. Truly.

I have been an active user of BitQuick for some time now and have made, I believe, 10 or more transactions. I have used Coinbase, attempted LocalBitCoins, and looked at a few other exchanges but the only company I feel safest using is BitQuick. - Overly amazing customer service - Quick to work at resolving any issue - TRUSTWORTHY - Experienced - And I have always received my BTC within the 3 hour window set used. Any person who makes disparaging remarks about this company, in my opinion, or just ignorant people who are unable to calmly look at the role they may have played in issues with their orders. Jad and Chad are entirely transparent with its customer base and I am constantly singing their praises. It's easy to get scammed in the BTC community and this is the single most reason I won't go near another exchange or BTC vendor. Due BitQuick being a small company they create intimate relationships with their customers and I have no problem rewarding them by bringing my business back. Larry

Perfect! Actually beyond expectations because extra steps of clear yet personal and flexible communication were inserted so I felt even more trust -- yet the whole transaction STILL happened within hours. AND: No fee surprises or anything of the sort at the end. Smooth safe sailing the whole way.

an excellent service, and one you can depend on -take that to the bank!