Description

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Banxa is an internationally compliant fiat-to-crypto gateway solution for exchanges, wallets and other cryptocurrency businesses. We offer global and local payment methods with no chargebacks and easy integration to your platform.


Reviews

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- July 3, 2024
starstarstarstarstar Poor customer support service and a completely messy process algorithm...
If you are having any trouble with the platform then I hope god helps you because the support team will not!
The platform uses a somehow automatic algorithm that nobody knows anything about in the support team... I was having trouble processing my orders and got the same error code repeatedly. End of the day, I tried to contact the support team but they didn't have any idea about what is the error code and how I fix it. Approximately, they are just saying "Banxa proudly uses an algorithm that nobody knows" and it makes no sense at all LOL
So long story short, if you are lucky enough to don't get any errors while using the platform you can continue to use it. But when you get any errors or have any problems then I hope god helps you because you will not get any help from Banxa...

- May 2, 2024
starstarstarstarstar Rip off ! All my money disappeared!
- April 25, 2024
starstarstarstarstar Customer service is ignoring me. Sold BTC 4 days ago, btc went out of my wallet immediately, funds did not arrive and customer service is unavailable. Looks like i got scammed.
- March 26, 2024
starstarstarstarstar I'd give 0 stars if I could. My PayID Transaction didn't go through and they said they refunded the money but 2 months later and it's still not in my account. Their service team has dragged their feet. I'm concerned I won't get it back now.
- February 23, 2024
starstarstarstarstar Banxa asks for your ID and Photo like other platforms but only to try to steal from you. They somehow got into banking and changed my login info. These guys are thieving criminals. STAY AWAY!
- February 12, 2024
starstarstarstarstar Stay away Horrible Services go to Coinbase or trust wallet
- January 3, 2024
starstarstarstarstar I wish you could give a zero rating. I use them bc they will buy $35 worth which other places will only do $50. I really hate them… I ordered my litecoin at 7pm, it is now 11:30 pm not even an email or anything. This is garbage. They are garbage. But karma is real.. I just wish I were around when it bites them in their 🤬. You guys are 💩.
- December 7, 2023
starstarstarstarstar These guys are a giant scam. Pretend to be protecting your money while they hold on to it. Then give you some BS phone call acting like they know what the F they are talking about. Stay away from these Thieves and Morons.
- May 4, 2023
starstarstarstarstar I created an order, did the KYC before and they asked for a selfi with my debit card, I even send that one too, and still my order is not fullfiled! I opened 5 support tickets and I get no answer from anyone! if you are thinking about using this service, think again, I'll update here if they process my order. Here is my order ID: 9417084
- April 30, 2023
starstarstarstarstar Order number 9299946. They stole my money. I even went so far as to contact their bank it gets deposited to DC BANK and they told me that they received the order at 11:43:est and actually put in the proper security code to accept my money at 11:45 and 13 seconds and then at 11:47 est they sent me an expire email and will not give me my 600 USDT! They are crooks, DO NOT use them. Support is useless!!
- March 28, 2023
starstarstarstarstar Sold my BTC with these guts 8 days ago, so far no money gas turned up in my account and they have stopped communicating with me. Be careful it smacks of a scam.....
- February 8, 2023
starstarstarstarstar They just took my money from Credit Card and I got the mail about the order is canceled - no additional information!!!! They did not return money after canceling order!!!
After applying to support they answerd tnat my card was corporate, but it was my private bank Credit Card!!! Money still not returned!!!

- November 18, 2022
starstarstarstarstar This is the slowest exchange... I've had orders take over 8 hours. Support takes 24 hours to respond every time and is not helpful.
- November 8, 2022
starstarstarstarstar Thsy steal money. Say you want to do a 450 transaction it will say it costs ten bucks. Then by the tims you get your money you will only have 390. They have hidden fees.
- October 30, 2022
starstarstarstarstar i dont understand my account is on hold for a reason you guys cant tell me because of the law what BS are you guys pulling here? why cant you tell me why my account is on hold? i been using your service for few years without any problems and now no help, no support
- October 4, 2022
starstarstarstarstar Thieves and Bad customer service! They have not refunded my money, it's been almost two months. Tell me they've sent it but won't show proof.
Best to just stay away.

- March 29, 2022
starstarstarstarstar Absolutely useful. Effectively stole my money for a week until i gave up and had the bank reverse the transfer.
Support is useless.

- February 17, 2022
starstarstarstarstar They say my creditcard failed, but money is taken out of my account.
Bank says card did not fail.
Money gone!!!!

- August 24, 2021
starstarstarstarstar WARNING! I was used to suggest Banxa to my customers for their crypto investments. Unfortunately, they recently started to accept the funds not delivering the cryptos arguing various pretexts, funds never recovered by the customers.
This institution is probably in serious difficulty, better take your distance.

- August 24, 2021
starstarstarstarstar Used Banxa and never got the Bitcoins... The money has disapeared, don't expect any support from them!

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