1.8
15 reviews
Wirexlogo

Description

Update

Wirex is a physical or virtual card that looks and works like a bank card. You can use it to load, spend, save, and receive bitcoin or fiat currencies, internationally.


Reviews

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- April 18, 2019
Had over £800 transferred into btc and then transferred out. Informed wirex immediately. Took them 24 hours to freeze account. And 12 hours to re open it. . long story short they said my email was hacked ?? Highly unlikely as I use yubikey. And 2fa. Now in process of going through financial ombudsman and small claims courts as they now choose to ignore emails. No contact phone number to ring them. I did visit there address. Turns out it's a virtual address. They say all information is secure so why are they sharing data with contis. The card provider. Customer service is none existing.

- March 23, 2019
I transferred a 4-digit Euro amount to Wirex, into my EUR account. From my local bank account, the money was booked away. In Wirex, the incoming transaction shows up - but they are holding back my funds (status "failed"). I have no control over my money anymore. Support does not answer. No reaction for days. "24/7 support" is a bad joke, chat support opens at 11 o'clock Berlin time, and when used, it shows somewhat like place 174 in queue. E-mails to support team remain unanswered or are just standard apologies without any solutions of the issue. I meanwhile informed Financial Conduct Authority and Police about the incident.

- March 5, 2019
Closed my account because I moved house!!! totally unprofessional.

- January 27, 2019
Pathetic.

Tip: 14eNzqHSMULc4QRmwxJpYMhj4Mxuvjse9A


- January 26, 2019
Good.

Tip: 14eNzqHSMULc4QRmwxJpYMhj4Mxuvjse9A


- December 22, 2018
I SIGNED UP ALMOST 2 MONTHS, IN OCT , HELD A FEW BITCOINS TEMPORARILY UNTIL I CAN MANAGE TO MOVE IT SOME WHERE ELSE, TRIED TO RESET PASS WORD, NEXT THING YOU KNOW THEY ARE BLOCKING ME FROM LOGGING INTO MY ACCOUNT, ASKING FOR SELFIES, TIME AND DATE OF WHEN I SIGNED UP, AND TRANSACTIONS, WHICH I GAVE EVERYTHING, BUT IN THE END THEY SAID THEY WONT LET ME LOG INTO MY ACCOUNT BECAUSE I DONT HAVE A SELFIE WITH MY ID, AND SOME WHERE IN THEIR OWN MIND, THEY THINK THEIR GONNA KEEP A FEW BITCOINS BECAUSE OF THAT . FILE THE LAW SUIT AGAINST THEM, AND I DO NOT LOOK BACK.

- December 21, 2018
Fraud & Wirex ...... Without doubt one of the worst services i have ever signed up for!! No contact telephone number to speak of... support is online only & its pot luck if support come back to you when you raise a ticket. Paid for christmas present online with debit card.... yet money wasnt recieved by Vendor.... but money has gone from my visa debit wirex account. Wasted nearly a month of my life trying to get a reply that was a useful to see where my money has gone exactly....& nothing has materialised. They said if i paid $28 then they would contact their bank to investigate ffs!! If you like loosing money quicker than you can on the roulette tables in Las Vegas ...Then use this service!!! I am now in the process of reporting the company to Visa, Finacial Ombudsman, uk actionfraud police website and CONTIS who provide the cards to wirex (03301004852).. and i'd suggest if you have had problems with this company, you do the same to try claw your money back from this fraudulent company. Everyone needs to kick up a massive negative social media storm for this diabolical company before other users are duped to put them out of business! (Leaving messages on all youtube media that metions their name and review sites will help.) How on earth this joke of a company got a banking licence is beyond me? This company will soon be on TV about their dodgy practices no doubt! You have been warned people!!

- November 19, 2018
They have locked account for no reason and wont open it properly , their customer service is a joke literally i have made four separate support tickets and they do the same thing over and over open my account 48 hours after i sent the request to shut it back down right when i try to use btc transfer its horrible and their phone number is out of service i demand to speak to some one now since i am obviously never going to get my money ever again. I want to take some form of action against them is there anything i can do please comment or write a review...I used this site problem free for 6 motnhs and out of the blue this stuff happens they are in some trouble atm i can feel it and they wont inform their customers about it and hold their money without any trust of confirmation i would stay as far way form them as possible you cant trust this site at all.

- October 30, 2018
Have used the Wirex card about 4 months with no problem at all. Who are all those guys below told it's a scam? Looks like unfair competitors play lol

- April 20, 2018
All good comments they write themselves, this is scam scam scam, if you want lost your money buy this scam. Worst people

- February 23, 2018
bonjour plus bétes que vous ont meurt.je n'ai jamais vu autant idiots donnée ces N de compte arréter j'ai pitié de vous.goldorak. par contre envoyer moi vos N de compte et je vous mais une connection pas moins de 250 dollards.merci J'ATTEND

Tip: nhhugygyg


- September 19, 2017
wirex is a bigest scam , do not buy a card if you don't want to lose your money. When problems arise, the staff will politely answer you buy another card, and then again anothe. The whole system is built on scamming. I have already submitted an application to the police and to protect the rights of consumers. very careful

- June 29, 2017
I deposited 125€ on my wirex account from my bank never arrived...I opened a ticket to support...I sent them all the documentation about transaction, but they don't give my money...I was robbed...stay away

- June 26, 2017
There is no internet connection. Please connect to the Internet. There is no internet connection. Please connect to the Internet. There is no internet connection. Please connect to the Internet. There is no internet connection. Please connect to the Internet. I get this all the time. Btc dropped by 150 EUR while i cant connect and sell. This happenes every few days. Then you click Facebook or twitter icon it doesn't send you to any of their pages. Terrible support, 14 days verification, 16 days for card delivery, huge fees, bad liquidity (sometimes it sells you for 2-4% less than it promised 20 seconds earlier) and so on. Be aware.

- May 5, 2017
I Opening an account and requesting a card, I have deposited the minimum necessary to load the card. The exchange failed and my btc disappeared. Customer support after one week does not solve the problem.

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