3.86
180 reviews
Whaleclublogo

Description

Update

Experience the world’s first trading platform powered entirely by bitcoin. Long or short Cryptocurrencies, Forex, Commodities, Indices, and Stocks using your bitcoins. Global - Secure - Anonymous - Ultra-low Spreads - 100x leverage


Reviews

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- February 2, 2018
everything was 100% until I start browsing in the collection of FX markets... please add more markets and I will trade exclusively whaleclub

- February 1, 2018
Good trading so far. Better mobile app needed.

- February 1, 2018
I've like it ever since I've joined. Whaleclub has good fundamentals and user interface that is superior to what I've seen so far out there. My experience with customer support has been top notch and they have taken the time to explain some of the kinks that separate them from established Forex traders such as MT4, or my dollar go-to which is FXCM. Also, it is truly a shame to see traders who are losing money simply tag the site with low reviews. Although that is expected - most brokers in the forex world get shit every day from traders who simply, well, make bad bets and lose money. It's part of life, part of the game. Margin trading is a high risk endeavor. If you can't make money trading, find another hobby!

- January 31, 2018
Customer Support: WhaleClub's customer support is extremely negligent. When something goes wrong, do not expect to find answers. They respond to about 1/3 of messages, and fail to answer questions that are asked several times in different ways, desperately trying to get an answer and understand the platform. Dat Bonus Tho: The bonus is poorly documented and misleading, at best. It is not simply a refund of 30% of your losses, as you might believe from reading their documentation. So far, after losses of around 100% of my original deposit, I have received about 1% refund. The customer support group cannot / will not explain the mechanisms behind the bonus. Leverage: This is also misleading, and they should do a better job of communicating your liquidation price when / before making a trade. Honestly, they should make you accept/agree to it explicitly when using the UI.

- January 31, 2018
I was pleasantly surprised by the trading features which I thought were ahead of their time, but maybe it's because I've been in the Forex industry for so long and it has basically not evolved in 10 years (looking at you MT4). While MT4 DOES have EAs and other goodies, it's good to see some innovation happening by the yuppies in cryptocurrency, which is a first step into the stagnant world of FX technology, in my personal opinion. The Whaleclub trader works as expected. It has a good selection of assets (although it could use more) and FX spreads and premiums are in line with the industry. Customer support is generally responsive in my experience, which is a plus. I am looking forward to new feature additions in the near future. Cheers from Aussie!

- January 31, 2018
I like it, been with WC for a while. Support has kind of "family friendly" approach which is nice. Good and long-running broker in the space.

- January 29, 2018
awesome concept to trade FX with crypto... just discovering this, & available in Israel

- January 28, 2018
Recent addition of more crypto deposit in ETH and LTC welcome. make higher leverage for crypto markets

- January 27, 2018
Legit, 5 stars because support was quick to respond when I needed them - never seen this speed and resolution in the industry. Platform in general is very user-friendly.

- January 27, 2018
good UI and support staff friendly. Please make mobile better.

- January 26, 2018
Good overall broker. 4/5 leverage 5/5 UI 5/5 support 4/5 spreads 4/5 margin requirement 5/5 execution

- January 25, 2018
It's good. Not bad at all for a FX trading site. Laughing out loud reading reviews where noobies are margin trading for the first time and don't know what FX swap are. :)

- January 25, 2018
I'm updating my previous 2 star review to 1 star. After posting my review, I read some other reviews, did some research, and had a realization! People lose their money so quickly because Whaleclub charges "financing" at the top of every hour. EVERY hour. And here's a quote from their FAQ: "Financing applies on your full position size, including positions opened at 1x leverage." So you are charged financing charges even if you don't borrow money to get a higher leverage. Go to their homepage + /fees This explains why some people said they put in a trade for several hours, and even made a profit, but still lost their money. It was taken away because of finance charges! And look at the following market chart, you'll see that BTC financing is 9%. That's 9% every hour, people, to trade BTC. Go to their homepage + /markets I'm convinced. Whaleclub is a dangerous scam, with a beautiful beautiful design and attractive features. I was almost taken in. Thank goodness I didn't trade with them, and thank goodness I read some of the bad reviews here. I personally have not had a bad experience with them. I have only used the "demo" account feature, and I never deposited real money. I personally cannot corroborate claims that Whaleclub took people's money and froze their accounts. But take a look at their legal agreement ... it says they can do it if they want to! Wow, that's crazy. Go to their homepage + /legal/user-agreement Last thing: I didn't know until just now, reading the legal agreement, that residents of the United States can NOT use the platform. I had no idea.

- January 25, 2018
I could easily give this 5 stars ... because this platform is fantastic on many many levels ... but I give it 2 stars mainly for one big reason: their "fees" are HUGE, and by that I mean their "spread" because they don't charge any fees and simply have big spreads. Their page detailing "execution cost comparison" is incorrect and misleading. The reason the math on the table is wrong is this: Whaleclub's spread is calculated against the value of 1 entire coin ... while every other exchange calculates their fee against what the customer is trading. So Whaleclub's BTC/USD spread (aka fee) is $85, no matter HOW much you are trading. They say it's about 0.78%, which is 0.78% of the value of 1 BTC ... or 0.78% of ~$11,000. For comparison, a BTC/USD fee on any other exchange might be 0.5%, but that's 0.5% of the value of what I want to trade. So if I trade ~$100, the fee is $0.50. But what about "spread" on other exchanges? Well, GDAX has $0.01 spreads for BTC. Most exchanges have spreads that are literally pennies large. And with limit orders, there's no slippage. On GDAX, a limit order means they don't even charge the 0.15% fee. (And btw, placing a limit order on Whaleclub doesn't reduce the spread at all.) This is a huge difference: $85.00 versus $0.01. I'll never trade real money on Whaleclub unless this is fixed. To be fair, it IS true that one can save money in fees by trading on Whaleclub, but that only happens if one is trading in excess of the value of 1 entire coin on the exchange. So if you're placing trades for ~$10,000+ on the BTC/USD exchange, then Whaleclub is competitive. Or if you're placing ~$200 trades on the LTC exchange, then fees are more competitive. Unfortunately, my account size is too small for that. Maybe Whaleclub is for high rollers only. As I said, the platform is amazing. If I could, I would do all my trading with Whaleclub. I love the ability to short, to have leverage, and the interface is the best. But nice features don't mean anything if the economics don't add up for me.

- January 24, 2018
Great, love the interface and leverage, speed of deposit/withdraw, no lag, no complaints.

- January 22, 2018
Extra good service and support very responsive, thank you..

- January 20, 2018
I've had good trading on Whaleclub, generally better than others. I don't use highest leverage except for in-trend swings, otherwise liquidations will come quickly.

- January 19, 2018
Excellent support and many many STARS for additional cryptos recently made. thank you from India

- January 19, 2018
Learned a ton from the guys in chat. +5

- January 18, 2018
I don't usually write positive reviews but where I'm from (the UK) there is almost no good BTC based CFD platform / leverage trading. Most of what I've tried have either zero liquidity or completely shit interface/order execution policy. Whaleclub stood out on 3 things: leverage offering (222:1), UI, and customer support. In all three things they are really good (so far). They've also made big improvements lately with addition of deposits in LTC, DASH, and ETH, which is great as BTC becomes a slow shitcoin. My advice is to improve your mobile app (or semi-app). Get a real mobile app, not a browser based one which is currently a pain to use.

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