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UpdateJoin the world's fastest growing platform for moving and holding any form of money or commodity, instantly and securely.
Reviews
Write a reviewSergio - March 19, 2021
After reading all the bad reviews, I tried withdrawing money from uphold. The process went smooth and it's really easy with their debid card.You can get one here:
uphold com/en/debit-card?kid=1GY2WM
Joe Nguyen - March 16, 2021
Uphold is a scamThey make it very easy to open an account and deposit money , But when you need to withdraw your fund they will disappear on you
The customer service is not existing with Uphold .
They only have one phone number (888)420-5801 but they never answer the phone
Try to call them yourself before you decide to open an account with Uphold .
Basically Thieves - March 14, 2021
Don't believe anything they tell you. They make sign-up exceedingly easy, linking an account happens immediately, transferring funds is no hassle; then you never hear from them and they lock up all the money they stole from you. You'll be stuck in "review" for upwards of 6 weeks while they ignore your messages asking what they need to verify your identity. 0 stars if I could.#1075714
Brian F - March 4, 2021
Scam alert!! I work in IT and am very good with systems. So far after several attempts I am unable to withdraw funds. They make it very easy to deposit funds into uphold and impossible to withdraw funds. Beware!
Michael - February 10, 2021
I created an account with Uphold for their crypto credit/debit card. This is my third crypto card I've used and it is by far way better then the first two (Blockcard & Bitpay).Their fees are very low and transparent. I have only had this card for a short amount of time but so far I'm very impressed with it. I don't use this company to purchase coin or stocks so I can't comment on that aspect.
For the benefit of those other reviewers, I too was concerned with my account activation taking so long. I have even emailed support that didn't get responded to. I then realized they were waiting for me to provide KYC information. Once I did that the account was immediately active and I was able to fund it withing seconds.
I wish I would've tried Uphold first.
Ron - February 9, 2021
ZERO stars would be a better description. Uphold is the TYPICAL used car salesman. If you want to buy, the price is UP. If you want to sell, the price, or demand is 'magically' LOW. Uphold does NOT give you the actual market price on a stock. They inflate the price and ask if you're willing to spend that much. THEN, when you want to sell, your valuation has gone down because they are not willing to give you that same price. Go sell your used '68 Camaro and the values are historically LOW. Try and buy a '68 Camaro however, and the values are soaring to record numbers. The algorithm can easily track your habits and you can start on a good note. Then, you lose a little here, little there. Pretty soon your stocks are worthless.
Duncan - June 6, 2020
Very poor support. Took all the funds from my account but won't provide refund support.
Oleg - March 21, 2020
How uphold have withdrawn my £40k and gave $50 compensation to say “shut up”.I would like to share my story about uphold how the company is violating his own rules by reversing the trading and holding my initial deposit for 24 hours and making me lose in potential profit.
I have bought an XTZ on 12/03/2020 at 22:14 in the app at a low rate and as a result, I had 334,797 XTZ which in an hour made the total amount of fiat on my account approximately of £ 40k.
But in a few hours all my 334,797 XTZ (approx. £40k) have been withdrawn with the reference credited to uphold team and shortly after I received a copy-paste email from uphold:
“Due to a system error, your recent ZRX trade has been reversed. Please accept our sincere apologies. The source of the error has now been fixed. This is a very rare event and we will be crediting your account with $50 as a way of saying sorry for the inconvenience.
Thanks for your understanding.”
$50? - That is so ridiculous when the potential profit of my initial deposit could it be 10x more.
After all, I wanted a transference explanation of why my ZRX trade has been reversed.
I understand that a very low rate could be caused by a system error, according to the uphold, but at the time of the trading and even for several hours after, there were no notifications about it, and only at 2 a.m. an official announcement appeared on the site.
But obviously, if the users will lose their money by trading on uphold platform, uphold team will never do the reverse of the transaction. So what is the point then to trade on uphold?
Even worse, I didn’t have the luck of communication either, they been ignoring my emails for 3 days and closing all the tickets that I have raised thru the help centre by making them solved without any reply.
If you do think to make some money by trading on uphold then is not the platform that you can trust as you can never be sure when they will reverse the transaction, according to the needs, and also they do have a high fee on trading but they are saying no on the first web pages but if you do some research on the web you will find it.
tuskalooser - February 15, 2020
Total fucking scam. Withdrew 10 dollars in bitcoin just to see how this site operated. They took out nearly $6 leaving me with $4.07 after fees. They took out MORE than half of what I withdrew! How are they able to stay in business with a business model like this? SPREAD THE WORD, this site is a SCAM!
Avengers - May 28, 2019
They ARE stealing money from people! Holy cow! Check out their reddit thread for Uphold: uphold_sending_bch_payments_to_xbt_addresses_no
A guy tested them out with $50 to see what they would do, and they tried to steal all the BitcoinCash he sent and relabel it as bitcoin instead! It looks like they tried to get away with it too, but then he uploaded the screenshots proving and showing how and what they did to steal it!
They even tried to throw Kraken under the bus and pretend it was Kraken doing it after he busted them!
Incredible! Stay far away from these thieves now called Uphold!!!
He seems to have knowledge about them or was investigating them, because he called them Bitreserve and Smithgroup?
I did a little looking online, and it turns out that they changed their name from Bitreserve to Uphold after people found out about them in 2015
And from what I am seeing all over the web, they are stealing money from people now under the name of Uphold, especially when they try to send to exchanges or use bitcoin cash!
On the reddit thread he said something about California too and a 7th floor. Sure enough I found a Smith Group tied to Bitreserve and Uphold on the 7th Floor of a place called the Bentley Reserve building.
From what I found out, it's the old federal reserve building for San Francisco, but they lease out the upper floors to businesses. Talk about hiding in plain sight!
Uphold doesn't let anyone see their phone number or give you a way to contact them, but here's the address if you guys wanna know it!
ADDRESS. 301 Battery Street. 7th Floor. San Francisco, CA 94111.
PHONE NUMBERS:
Smith Group aka Uphold: 415.227.0100
The Bentley Reserve: (415) 294-2226
Maybe this will help you guys get your money back???
Johny - May 23, 2019
SCAM. Steeling personal data even if theyu dlse your account. Steeling crypto.
Arthur - April 16, 2018
Good service. It takes a few days to withdraw.
ezine - February 4, 2018
I created my account thinking this service was legit. I transfered $56 to later transfer them to a friend. I was asked for verification (went through a 20 min process just to upload information). Then the next day I was told my account has been suspended because of a security risk of given information. They wont return you your money. In 1 word, there complete thief's!
Jonny - August 11, 2017
Zero star! Now a verified scammer! The hold your money hostage in the name of you not being verified whfn you can only do transactions only once you are verified! Crooks! They are what? Well funded, as they say? Clearly, they have no money!
EugenioToshiAmato - June 18, 2017
Account funding via Credit/Debit Card temporarily unavailable. (always unavaliable in Italy)No fee when uploading euro to your "euro" card inside the site (TRUE)
BUT it takes 3-5 days for your money to appear.
the exchange is IMMEDIATE and the rate is clear
BUT
when trying to exchange euro to Bitcoin
average bitcoins bought with 1000 euro
in respect of preev average evaluation: you get 0.4553 btc
if you try to exchange in uphold:you get 0.4359 btc
totallying a loss of 3.29%
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