Reviews
Write a reviewTaras - February 25, 2020
Awful support, money never got paid into my account. They didn’t want to sort it out and blamed Swapforex. Swapforex don’t reply. My bank said it’s up to Liquid or Swapforex to sort it out.
Former Investor - January 30, 2020
Sad situation with this company. They were once a very promising group with a great idea. But I get the feeling they either have poor management at the top level or were just looking to scam their investors from the beginning. In the early days they had their entire business plan laid out on a precise, focused timeline with estimated completion dates. This was known as the "liquid road map." And had they been able to pull it off, it would have been revolutionary at the time. Their goal was basically to create a global trading platform in which everyone could directly exchange any major currency for crypto and back again vs having to find a buyer to sell their crypto to. This would have essentially turned crytpo currency into fiat through their native "Qash" token. Their plan to accomplish this included creating a world book, getting major credit companies on board and even obtaining banking licenses. However that isn't what happened. It started with quoine selling all of their investors on the idea of this Qash coin. It was strongly implied that this token would explode once the liquid platform launched for a myriad of reasons, but mostly because of its importance in making crypto directly exchangeable for fiat. They then used the money raised from that ICO to launch their Liquid platform as planned, but then did absolutely nothing else to advance their business plan.Things that were supposed to be in the "completion" stage by mid-2018 are still in the "planned" or "in development" stage, and the estimated completion dates of their road map have now been removed. To further complicate things, not only is liquid itself nothing more at this point than another standard crypto trading platform, it's not even one of the best ones out there. Another note of concern is that communication from the company has ground almost to a halt. Where exciting updates and status reports were once a bi-weekly occurrence, the liquid team now goes months on end without so much as a simple update to its investors. It almost seems like they are trying to find a proverbial rock to hide under.
Fred - September 7, 2018
Quoine are now Liquid. RUN. They are terrible!!All the reviews below are still relevant to Liquid. I just made my final withdrawal to Binance.
Lukas - June 18, 2018
They never answer support tickets.
lieu - April 12, 2018
I make withdraw QASHIt occurred error and I did not get my qash. They provide error TX and say it has completed
I opened ticket, contacted them on the telegram. I still do not get any answers
I waited for more than 2 weeks to get help . I haven't received any answers until now, Did I lose my money? Can anyone help with legal actions? thank you
Vose - March 11, 2018
Newbies and existing users need to exercise caution in using this exchange based in Singapore. It looks rosy from the outside with representatives from the company giving weekly positive updates on development of its exchange, however, you will only realise how bad its customer service is after using it, as per several users' reviews here.
ZEC miner - February 28, 2018
My application for withdrawal verification has been pending for more than 10 days. I contacted the support but no reply. Really unhappy with this company. Stay away from it as much as you can.
Tone - February 20, 2018
They will take your money and not respond to your emails.Rubbish scam company-you can't withdraw your money /scammers avoid
pro trader - January 23, 2018
Scam. They just want your money. They will manipulate the market to make your balance = 0
Fat Finger - November 9, 2017
These are my observations about Quoine Excahnge, more so when the market is volatile:1. The platform will become unresponsive. First, the pages will not refresh. Next, the homepage will not populate and you cannot log in. My experience over several occasions that it will log you out anywhere from 30mins to an hour +. Imagine you have open positions you wanted to take profit or cut lost and you just could not log in.....
2. The bid and ask prices will fluctuate vigorously. As such, you will ALWAYS open a position at a price not to your advantage.
3. The algorithm will manipulate the spread so high that it is disgustingly unreasonable to trade. I have seen the spread of around $500+ which is non-existence in other established platforms. In the most recent case of B2X hard fork suspension, the artificial spread will ensure you will close a position (buy or sell) at a hefty lost.
In all fairness, the platform is easy to use. If you want to make serious money, the algorithm will seriously make you lose big time. I will not recommend this platform unless you want to attempt to outsmart their algo trade bot.
The only reason I use this platform is because I can trade using my local currency 24/7 as other established platforms (that I know of) either do not have the option of funding with my currency or operates 24/7.
Savus - October 21, 2017
Below is a list of points for consideration before using this platform1) Poor customer service. Support tickets (regardless how major or minor the issue is) not answered for days and months.
2) Withdrawals take days to transfer. There's always a need to submit support tickets to expedite withdrawals.
3) Ambiguous fees for fiat deposits. Only realize when you actually use the platform.
Do a background research using Google and you will be able to see its track record that let people think whether it is safe or not to use the platform.
Jake - October 11, 2017
There's a reason nobody uses this platform. Minimum withdrawal amounts make you have to send currency to the exchange just in order so withdraw your money. Takes days for withdrawals to transfer. Worst platform ever.
anonymous - August 9, 2017
very slow withdrawal process .... beware, as they are not trustworthy at all ............
Trevor - August 7, 2017
3 days to withdraw bitcoin... and still not done. Support non existent. Spam them with tickets and not a word. Useless and would not recommend.
san - May 17, 2017
please be ware !!! is said free trade but when you transfer money from overseas they credit to your account 10% less than what you transferred ...
Bit biter - December 14, 2016
Very bad service. People who work here are not trustworthy.
Trader Entrepreneur - February 23, 2016
Quoine exchange for me is the best platform for the following reasons:1. its easy to use and understand
2. More than ten major currencies exchangees
3. lowest trading fees, in fact they offer zero trading fees until end of March
4. Fast processing on deposit and withdrawal
5. fast execution of trade
6. Up to 25x margin allowed on margin trade
5. spot trading or simply buy & sell
6. Earn interest by offering lending to margin traders
7. Complete trading tools for decision making of your position
8. you can set your desired profit or cut loss
9. limit trading by setting up your desired price
10. daily news receive regarding the market overview.
You can register here : https://www.quoine.com/a/r1Z8l7f512181
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