I purchased a secret hand standard license with the trading view add-on. While going through the checkout process I was offered a deal that contains a settings pack and premium support. I did receive the standard licence and a settings pack rar file. There was NO premium support. In fact after 3 days I'm still going round in circles with Javier. I have received NO help with installation other than recommending a VPS service which turns out is crap and had cost me a day of my life and another £35. I have NO access to the support area at all. I paid more than the equivalent of an Ultimate licence to get messed around and fed empty promises. Just buy from someone else and save yourself the agro