Formerly known as BIT-X. CoinsBank is a comination of blockchain services including an Exchange, Wallet, and payments portal.
Avneesh - September 7, 2017
Hello Everyone, Even if Coinsbank is a scam !!! They are a really smart scammers too....finding out new ways to scam their customers. Below is another example. If needed I will provide my account details too. --> When I first deposited money in my Coinsbank account, and did my first transaction (USD to Bitcoin), they reversed the transaction after 2-3 days without my consent or knowledge and even reverted the deposited money (back to my actual bank account, i.e. credit card). And I had to incur heavy charges by both - my actual bank & Coinsbank. Either the transaction should have been allowed to made in the first place, or else they should have made more of an effort to contact me properly. They just wanted to earn more transaction charges and steal my profits !! --> When I asked Coinsbank about what happened, they sad they want another document now, but this message was not sent to my registered email, but was hiding in a deep corner of the account, which as a new user you will never see. Additionally, I have not yet found the tab they are referring to, where I should save this additional document. So now I got suspicious and researched about them. --> Having decided that I don't want to continue with them, I asked them to transfer my profits (which I made over those 2-3 days....almost $700), so that I can close my account. To this, they say they will keep the profit for themselves and not refund the profits. So I asked them that would they have covered the loss, if I had made a loss? That is, not deduct from my initial deposit....to which they have not replied yet. I think we are all smart enough to see what is going on here. --> I have also offered them to email then the additional document, but they refuse to accept. I will urge all to not deal with them, as there are many other, better, trading companies out there who will not harass you and waste dozens of hour of your precious time.
coinsbank SCAM - May 13, 2017
There is no easy way to get your funds back Looks at proof... Bank Transfer option is not available under account wallet withdrawal section to withdraw funds. You, 05.05.2017 11:12:11 Hi Ramesh, Please enter smaller amount, Wire transfer AUD Withdrawals from 500. Fee 1%, min 50 All commissions and types of withdrawal/deposit methods you can find here: https://coinsbank.com/fees -- Sincerely Yours, CoinsBank Support Team CoinsBank, 05.05.2017 17:11:44 Irrespective of the amount I enter, I do not get bank transfer option, please resolve asap. You, 06.05.2017 01:25:15 Hi Ramesh, A screenshot would be much appreciated -- Sincerely Yours, CoinsBank Support Team CoinsBank, 06.05.2017 17:58:58 I have attached the same in my initial ticket and attaching again with smaller amount. You, 07.05.2017 02:52:18 My funds are locked, appreciate your response to my request. Awaiting for resolution immediately, please respond.. You, 08.05.2017 13:25:29 Hi Ramesh, Our technical team is still working on it. We are planning to add exchange pair BTC/AUD and also AUR wire withdrawal in a few days. Thank you for patience and understanding. -- Sincerely Yours, CoinsBank Support Team CoinsBank, 08.05.2017 14:11:25 It's been more than a week I am trying to get help on this, neither I am able to trade nor am I able to withdraw funds. This is really frustrating as my funds are completely blocked and I do not have any ETA on my request. Really appreciate if you could provide ETA on the same. You, 12.05.2017 05:12:14 How is this considered resolved ? I still don't have option to withdraw funds and I don't see any explanation ? You, 12.05.2017 13:40:09 Dear Ramesh, We inform You that we have not indicated that we are trading with trading pair BTC/AUD. You can change AUD into GBP and then trade in the pair EUR/GBP. -- Sincerely Yours, CoinsBank Support Team CoinsBank, 12.05.2017 15:37:55 Again same issue, you continue to ignore the issue and answering for different query. You have locked my funds and not allowing me to withdraw. Please provide ETA on when I can have option to transfer my funds through bank transfer.
gaetan - April 9, 2017
Never put your money there. Worst experience ever. Fees are incredibly high. They'll tell you that you have 1 month to register your credit cards but in fact its 7 days. All that so they can pull out some more money from you by making other deposit from your cards. I was willing to give them my info but not after what they did. The support is horrific with alot of premade messages. Oh and if you ever wanted to delete your account from there its 200 Euros !!! Pure Money Syphoning