1.52
404 reviews
Coinbaselogo

Description

Update

A hosted web-based E-Wallet used for sending, receiving and storing bitcoins. This is not to be confused with the data structure in the blockchain which is also named coinbase. The service aims to be the easiest way to get started with Bitcoin. Its service is modeled to provide an experience familiar to those who are comfortable using PayPal.


Reviews

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- January 11, 2018
Haven't been able to access my account for DAYS.Enter code sent to me and it says code invalid.Invalid!You just sent it to me.I can't remember where they were recommended.But,this is the worst business I've ever seen.1 star'cause no stars isn't an option!

- January 11, 2018
I set up an account, bought a couple coins and then wire them $7500. The next day they locked the account and after several phone calls and broken promises to escalate with many emails a month later I have no resolution. It appears the only way this is going to get resolved is through a class action lawsuit. An absolutely horrible experience! I’ve contacted a law firm !

- January 10, 2018
I had 500€... aaaand now it's gone! Not knowing better, I opened a Coinbase account and made a SEPA transfer for 500€ there. That was two months ago. Their support does not answer, their phone support is just an endless automated answering machine. Stay away from them like the plague! I don't know whether it is theft or incompetence and don't care, but chances are you'll lose your money!

- January 10, 2018
Coinbase is sh1t. Knowing nothing I joined coinbase . They have excellent marketing but absolutely no customer service. Good luck if your coins go missing or if your account is frozen. Apart from those issue it is the most basic exchange ever with tons of fees. Total crap. Avoid Coinbase like the plague. They suck!

- January 9, 2018
It’s a great idea, but there are some short-comings. It takes money from my bank account within a day of my order, but takes another SIX DAYS to credit my Coinbase account... and the fee schedule isn’t small enough to rationalize it with respect to that. They only have four coins and two of them are kinda garbage. Ethereum is the only one I really buy, because transfer fees are lower than BTC and it’s very exchangeable on other exchanges. Pros- it’s easy to use... pretty intuitive. At the end of the day, it’s fine, but if there were someone else with the same thing and shorter bank-to-exchange transfer times, I’d use them instead

- January 9, 2018
My CoinBase account was compromised back in mid December. I have emailed them and called weekly. They blocked me from my account and opened a case. Now when calling and waiting on hold for usually 20 to 40 minutes I get told my case has been escalated to specialist, critical priority 10. Three weeks later I have heard nothing from them. I called today and was told the same thing, "Your case has been escalated to specialist critical priority 10 and will get back soon" Coinbase has over 10K of my money and I can't get anything out of them. How long does it take to review my account and get back to me? Over Three Weeks and nothing! Do Not Use coinbase!

- January 9, 2018
Hey everyone I give Coinbase a four star. Reason no perfect system. I've been with Coinbase since December 2017. Meeting the required proper IDs for my own protection ,.I have had no problem transferring, withdrawing,..Sure at times they are slow and pending on transfer and or withdrawal. But that comes when a new system is introduced. Be patient and take time to learn the system. And they do get overload.

- January 9, 2018
Bad service stay away if no want lost time and money. Tried buy ripple by months never accept pictures of my id, now i can buy in 1 single day by EVERCOIN problem now ripple is 2 usd and up so i lost money cause the sh1t coinbase.

- January 9, 2018
I tried the 855-750-0786 telephone number someone posted, but it doesn’t work. I also want to contact coinbase because my purchase transactions status are listed as “pending.” Coinbase’s website shows a contact email for merchants api at coinbase dot com. (This review prevents me from sharing this email address.) Has anyone tried contacting them with any success?

- January 8, 2018
They have no problem taking your money, but you can't withdraw it. Problems with "verifying ID", linking accounts, excuse after excuse, NO customer service. Tried calling and on hold over an hour, and still never connected me to anyway STAY AWAY TOTAL SCAM!!!!

- January 8, 2018
They locked my account i could not access my funds, zero customer service. No tel to call no chat support you just talk with boot

- January 6, 2018
Taking several days to process a BTC withdrawal is shit! Banks are faster than this! Coinbase, you suck! I hate you!

- January 5, 2018
They are fraudulent, sale you coins even though they cannot transfer it and have u your money held for longer. They make you miss out on good trade that could change your life. Saddest part is that they don't inform you that they can't transfer your money for days before selling to you. Do not buy from coinbase.

- January 5, 2018
I give 2 stars because 1.5 is not an option. For 2 days coinbase has locked me out of my account on the bases that they need me to update my ID, however, they are to busy to review the updated ID. I can look at my account but cannot conduct any trades nor can I get my money out of Coinbase. Then, to make everything all better, in order to ask a question you have to use their chat bot, which seems to have a standard answer of " I'm sorry I can't help you with that. So, then you have to send Coinbase an email, but, the bot tells you that unless you are locked out of your account or suspect fraud they are to busy to review your email. What a joke. The FTC needs to investigate this company. Thats my next electronic stop!!!!

- January 4, 2018
Not Recommended. They will kindly open up a account with you and take your money...Now when it comes time that you want to transfer money elsewhere or withdraw...They are not so kind. I have had more fun with a IRS auditor then these people.

- January 1, 2018
I have used coinbase within the last few weeks. My experience was horrible. My account was closed for no reason and customer service was the worst I have ever used. I contacted coinbase by phone after my accou t was locked, I waited for 2 hrs with no answers. This is unacceptable to wait that long when they have control of your money. The worst company, DONT WASTE YOUR TIME AND MONEY!!!!!!. YOU WILL LOOSE.

- December 30, 2017
I did two transaction - putting money into my account and taking my money out of the account. I began witn $200.00 and left with 162.12. I would lose money every day and could not understand why. I cannot get a straight answer form Coinbase. I see they have a office in San Francisco, CA and a phone number !-888-908-7930. If you call bring a book, preferably "War and Peace". I am going to suggest to anyone not to use this service. You will lose!

- December 28, 2017
Coinbase is a bad example of a trading platform. Firstly, there are the hidden and frankly extortionate fees/commissions (e.g. when depositing funds, buying, selling, withdrawing). Secondly, their customer service is fucking horrible (some stupid robot which can only direct you to their FAQ articles) and when you actually contact a person via email, they are completely incompetent and give no help at all. Thirdly, their financial institution (AS LHV Pank, Estonia) is a bloody disgrace. I made a SEPA transfer to my Coinbase account which never arrived, my bank sent several requests to return the funds but no response and their own customer service team says you should contact Coinbase support as they do not discuss payment details related to Coinbase accounts. Overall, a fucking awful experience and i would advise everyone to stay away from Coinbase.

- December 28, 2017
Worst service I've had, constant issues with the Mobile App and beyond slow response from support every time. Today the App it's not scanning QR codes and wire deposits and withdrawals are done in 5 business days! Coinbase is junk, I'm getting a divorce.

Tip: 147oRcXihbv9gKEPDj3CYux8WbtcHsjgA7


- December 26, 2017
I sent bitcoins out of my coinbase wallet exactly 7 hours ago, the transaction hasn't reached the blockchain yet. Why is coinbase holding the digital currency for so long. On average a bitcoin transfer should take 30 minutes, but as for coinbase, 7 hours and counting. Move to a better wallet, coinbase sucks.

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