Reviews
Write a reviewScott Medeiros - October 27, 2019
CEC can’t even get their own verification process right. Either there AI is completely flawed or they’re beyond minimum wage employees cannot match your face with a picture. How can you be in business if you can’t master a simple process like verifying someone’s identification?
Giorgi - August 15, 2019
CEX is a scam now. They have a hidden 7% commission. You buy a bitcoin and they charge you so much. They just write the commission in terms and conditions that nobody reads! I feel myself treated unfairly. I have experience with many other trading platforms and CEX is the worst one.
CEX IO - June 20, 2019
Dear Customers,Our greatest desire is to ensure our customers are satisfied at all levels and we are doing our best to find the most suitable way to fix their problems without delay. We would like to highlight that the fastest option to get a resolution is to contact our General Support Team via phone +44 121 728 2228. They will gladly assist you around-the-clock.
Additionally, you may message us on Twitter and Facebook.
Please do not hesitate to contact at any time.
Florin - June 19, 2019
The problem if that you can't withdraw the money, I tried dozens of times with different cards from different banks, lot of emails on support and they did nothing. My bank told me the issue is that the authentication messages for the transactions are wrong but CEX IO refused to fix it. Today my money are still on their account.
CEX IO - June 19, 2019
Dear Users,Although our Team always aims to ensure appropriate support for all the users and we strive to assist with every query whatever the circumstances are, unfortunately, we can’t address our replies to each particular comment here.
Therefore, we kindly advise contacting our Support Team which is available via phone +44 121 728 2228 and it is the best way to get your queries resolved 24/7.
Please feel free to contact.
SVDSDBV - June 18, 2019
THEY WHERE ABLE TO DEPOSIT MONEY BUT NOT WITHDRAW. STAY AWAY FROM THIS SERVICE
CEX IO - May 10, 2019
Dear Customers,Our Team aims to ensure appropriate support for all the users and we strive to assist with every query whatever the circumstances are.
Let us kindly emphasize that our General Support Team is available via phone +44 121 728 2228 and it is the best way to get your queries resolved 24/7.
Moreover, additional channels of communication may be found on our website.
We also have Twitter and Facebook accounts for our customers’ convenience.
Please feel free to contact at any time.
seju - April 19, 2019
fake and scam
CEXIO - January 21, 2019
Dear users,We would like to let you know that one of our main goals is to provide our customers with the best support and we would be more than happy to assist you with any request.
The best way to get your questions or issues resolved is by reaching our general support team via phone +44 121 728 2228.
Additional contact details can be found on our website.
For your convenience, we also have a Twitter and Facebook accounts.
anthony genth - January 17, 2019
Dreadful company that even refuses to comply with GDPR! I tried to use their services and they rejected 5 different credit cards for payment. You cannot reach anyone and then they refuse to cancel your account and to delete your information. They do not answer any queries to their "customer care" email so just a really customer unfriendly company and beware of what they are doing with your data!
joe - December 12, 2018
verification with a lot of requirements and selfie with id and some note!?! Get lost CEX!!
Serb - December 6, 2018
Exchange can not hide their ugly freckles.
CEXIO - December 4, 2018
Dear users,We would like to let you know that one of our main goals is to provide our customers with the best support and we would be more than happy to assist you with any request.
The best way to get your questions or issues resolved is by reaching our general support team via phone +44 121 728 2228.
Additional contact details can be found on our website.
For your convenience, we also have a Twitter and Facebook accounts.
up104925633 - December 4, 2018
do not use this platform. I sent 6500 gbp were stolen. they let you use third-party accounts to send money and make excuses saying that no money comes. I am filing complaints with the competent authorities.
jkameka69 - October 28, 2018
Robbers bought thousands of dollars in coins from them and trying to withdraw and hold on to my money over 7weeks now and asking to send info and source of coins and I have bought most of it from them. They need to stop playing with people's money
jkameka69 - October 28, 2018
Do not trust cex they just take customers money then ask u for info and when given do nothing but give u stories and ask for more info. Popular scam to dragOut time is the screenshot excuse because they already have info on the transaction they just buying time
jkameka69 - October 28, 2018
They have my money for over 7weeks and keep asking for screenshots and other personal info and when given still don't send back ur money
Dina - October 16, 2018
fraudster, big fraud company and exchange, stay out of them guys, not just me there are thousands others have same complaint, these people get your money and then never process withdrawals and keep replying with excuses, all should come together and file a complaint whatever body relevent.
R. - August 26, 2018
Sorry for panic. Problem is solved now. Previous review not applicable anymore.
R. - August 24, 2018
My money was stolen from account and I will never see them again... it was just 200$ but for someone it can be a huge amount... and support team acts like professionals but do not want to help me at all... I totally do not recommend this exchange.
