Description

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Australia's Biggest Bitcoin Only Exchange.
PayID, Auto DCA, Advanced Orders, Low Fees.
Bitaroo - what are you waiting for?

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- October 30, 2020
starstarstarstarstar Set up an account and use it to purchase a few bitcoin just fine, even though their spread is high since their volume is very low less than 10 btc daily volume.
Then for no specific reason my account was limited, no reason given, won't even return my funds I had transferred into it, unless I provide a VIDEO VERIFICATION even though I had already sufficiently passed their first verification. When ask to return my money, because I do not want to do this VIDEO VERIFICATION, was told a straight no.
Email Extract:
Sorry to hear it.
Unfortunately, once you refuse to provide the requested info, we are no longer able to provide you with services.
Please contact your bank and ask them to call back the transaction.
Cheers,
Ethan
Bitaroo Support
When contacted Bank to try to get my funds back, they said because I had done it voluntarily they could not help me, there is no reason for the bank to help me reverse the transfer. So now I have lost a few thousand dollars.
Repeat do not use this exchange unless you want to go through what I have.

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